Serendipitys Day Nursery & Pre-School Balderton

52 London Road, Newark-on-Trent NG24 3AH
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9.9 130 Reviews
  • Serendipitys Day Nursery & Pre-School Balderton, Newark-on-Trent
Serendipitys Day Nursery situated in Balderton, Newark offers age-specific learning approaches, tailored to individual child development and taking account of Ofsted regulations as well as the Early Years Foundation Stage.

A calm, homely interior brings that home from home feel, helping children take that step from home to nursery. As a small nursery, the staff really know the children and families, making it more personal. The nursery values good working relationships with parents.

A converted Edwardian detached house, this day nursery offers an atmosphere that inspires the imagination, while a private car park is convenient for busy parents. Interested families are welcome to visit and see the nursery for themselves.

Care Provided by Serendipitys Day Nursery & Pre-School Balderton

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Mia Greatorex (Manager)
  • Number of Childcare Staff
  • 11
  • Total Places for Children
  • 38
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:15-18:00
    Tuesday 07:15-18:00
    Wednesday 07:15-18:00
    Thursday 07:15-18:00
    Friday 07:15-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Serendipitys Day Nursery & Pre-School Balderton

  • Half Days cost £33.00 (8-1 or 1-6)
    Full Day cost £59.50 (8-6)
    Early Starts cost £6.50


  • We offer a number of delivery models for FREE childcare for eligible children over the age of 9 months old


  • Parking
  • Parking is available to the rear of the Nursery for easy drop off and pick ups.


Serendipitys Day Nursery & Pre-School Balderton Reviews (130)

Total of 130, showing 1-20
9.9

Serendipitys Day Nursery & Pre-School Balderton has a Review Score of 9.9 (9.934) out of 10, based on 34 reviews in the last 2 years. Over all time Serendipitys Day Nursery & Pre-School Balderton has 130 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Since the manager took over at Serendipitys Day Nursery & Pre-School Balderton, the handovers are more in depth, you get to know what your child has been doing throughout the day. She has done a smooth transition onto the app, she treats all children equally and my son got to experience the pantomime
for the first time. She is really good at making sure all your child belongings come back to you. The manager is really good at getting the additional help with your child, she has worked wonders with my son.

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Overall Experience  Overall Experience 2.0 out of 5

Since my son moved from the baby room to the toddler room, I feel they haven't looked after him properly, it shouldn't have taken him 6 months to transition into a toddler room. Why was nothing put in place to make this easier for him and me not knowing this didn't help either. I wasn't always kept
informed when he was going through a development assessment and I brought up my concerns about my son might be autistic. I feel the manager who is doing maternity cover, hasn't listened to my views and my concerns, I feel like she has just brushed it off. His key worker is brilliant with him and the other staff in the toddler room are too, they know how to deal with his meltdowns and his bad days. I feel like they can't meet his needs so that's why he will be going somewhere different after the Easter holiday.

Reply from Matt Alls, Owner at Serendipitys Day Nursery & Pre-School Balderton

We take all feedback very seriously and are deeply sorry that you feel this way. We pride ourselves on providing a level of childcare and service that is of the highest quality. We work to very strict guidelines in line with the EYFS and Ofsted our regulatory body. Additionally, we track and observe all children's developmental progress, referring to outside agencies as and when necessary. A member of our Senior team has reached out to discuss your concerns, this, unfortunately, did not result in a resolution or an agreement with your review assessment. Furthermore, it is a parent's responsibility to ensure their child's safety when they have left or are leaving nursery; to grade us low for safeguarding is a misrepresentation of our setting. We wish you well with your new provider.


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Overall Experience  Overall Experience 5.0 out of 5

Serendipitys Day Nursery & Pre-School has provided the most fun and caring environment for my little girl. She loves her nursery days and she is always asking for the staff when we come home. I always have peace of mind knowing she is well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

Serendipitys Day Nursery & Pre-School Balderton has been an amazing place for our two children. All staff here are wonderful and they seem to do various activities with love, fun, care and support and this we could witness by seeing both of our children’s development progress which we are very much
happy with. As well, after each session, staff always communicate with us and keep us updated with their progress and always have been very friendly and supportive whenever it has been needed. Also, must say very supportive whenever allocating or rearranging sessions. Our children love being here and we really love this homely oriented place. Would definitely recommend!

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Overall Experience  Overall Experience 5.0 out of 5

Great nursery that my son has been going to since 9 months old. As a small 'home from home' nursery it is lovely that all the staff know my son and myself even though he hasn't been into all the rooms.
Even though there isn't an app here like some other settings, we got all the info for the day from
the baby room in a notebook and handover at the end of the day is excellent for the older rooms.

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Overall Experience  Overall Experience 5.0 out of 5

Serendipitys Day Nursery & Pre-School is a lovely nursery, it's a home-from-home kind of feel.
My son enjoys every day and every day is different. Their menu looks and sounds nutritious, healthy and yummy. They really do go the extra mile. I highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Never had any issues here. My daughter loves going to nursery and all the staff seem so lovely and friendly too. My daughter really has warmed to some of the staff but particularly to one member of staff. She eats all the food despite not eating some at home and as far as I'm aware, they are listening
to us and our needs with regard to potty training. Thank you

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Overall Experience  Overall Experience 5.0 out of 5

Serendipitys Day Nursery & Pre-School Balderton is an amazing nursery and since starting there last summer, my little one has come on tremendously in terms of independence. The staff are all wonderful, super encouraging, committed and the communication is second to none.
I would highly recommend this
nursery and am so thankful for all that the team do, they are flexible and accommodating, even at the last minute!
Thank you Serendipitys.

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Overall Experience  Overall Experience 5.0 out of 5

Both of my children have been at Serendipitys Day Nursery & Pre-School since they were six months old and my oldest is now due to start school in September. They both love attending.
I couldn’t be happier with the nursery and all of the staff there and would wholeheartedly recommend them to anyone!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been cared for at this nursery since she started in September. They were really supportive during the transition to part-time nursery and my daughter has settled in so well. The home-from-home environment really suits my daughter. She enjoys the activities and loves time outside, which
is encouraged. They provide great opportunities for us, as parents, to get involved and share regularly things the children have been up to - baking, pictures, other creations, photos and cards. My daughter runs in every day and can’t wait to get the day started. They have been really inclusive in supporting my daughter with her dietary needs and this is handled sensitively. Communication is always timely and they have been really flexible with accommodating additional requests as needed. Myself and my husband feel really happy we chose this nursery and our daughter loves her time here.

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Overall Experience  Overall Experience 5.0 out of 5

This is my second child to attend this nursery. My daughter loves every minute of being there! The staff are amazing and I know that she is well looked after, the nursery has wonderful resources for the children and a variety of meals. I would recommend this nursery 100%.

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Overall Experience  Overall Experience 5.0 out of 5

A really lovely nursery with a home-from-home feel. Staff always coming up with new ideas to help the children develop and learn. Really good outdoor space with lots of activities. A diverse menu to allow the children to try new foods.
My son loves coming here.

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Overall Experience  Overall Experience 5.0 out of 5

Our little boy loves going to Serendipitys Day Nursery & Pre-School Balderton, I was very nervous about sending him to nursery and looked around all of the nurseries in Newark and as soon as I looked around Serendipitys, I knew it was the one for us. The staff were all so friendly and the management
was really knowledgeable. They accommodated extra settling-in sessions for us to help him and me to get to know the nursery and settle him in.
He formed bonds with the staff in the baby room really quickly and now loves going in. He has come on so much since starting nursery, his speech, confidence and social skills have all developed so much. He loves going to the lake and playing outside and it's great to see what he has been up to each day.
The nursery has also always been so flexible and as we don't have family nearby, this has been so helpful and I can't thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

Best nursery ever!
Wouldn't send my girls anywhere else!
The staff are amazing!

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Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful. My grandchildren are learning so many different things. They enjoy being here. There is so much variety in everything they do. The children are happy and love being here - what more can you want?

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Overall Experience  Overall Experience 5.0 out of 5

We have always been very happy with the care our two children have received at Serendipitys Balderton. The staff are polite and always pass on the care and fun activities they've been doing throughout the day.

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Overall Experience  Overall Experience 5.0 out of 5

Serendipitys is a wonderful setting, and our 2.5-year-old settled immediately. The activities are varied, and they always have lots of outdoor activities.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has received quality care since starting Serendipitys Day Nursery. The staff have informed me of the activities she has been involved in. She has been out on an outing already to see the ducks and spends time outdoors, getting lots of fresh air. Very happy.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming.
Work very well with my son, and his development is coming on great.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy. My daughter loves it!
She's come on amazingly.

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Current Review Score: 9.9 (9.934)

Overview of Review Score

The Review Score of 9.9 (9.934) out of 10 for Serendipitys Day Nursery & Pre-School Balderton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.934 for Serendipitys Day Nursery & Pre-School Balderton is calculated as follows: ( (390 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 408 Ratings = 4.934

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Serendipitys Day Nursery & Pre-School Balderton is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 number of registered child places is 7.6, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (7)

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Mia Greatorex

Job Title: Manager

Joined: 2024

Qualified Level 3


Hazel

Hazel Larkham-Jones

Job Title: Deputy Manager

Joined: 2021

Qualified level 3


Jade

Jade Howard

Job Title: Room leader

Joined: 2021

Qualified level 2


Kelly

Kelly Gray

Job Title: Practitioner

Joined: 2021

Qualified level 3


Alisha

Alisha Smith

Job Title: Practitioner

Joined: 2023

Studying level 3


Carol

Carol Roberts

Job Title: Practitioner

Joined: 2022

Qualified level 2


Lilly

Lilly Keenaghan

Job Title: Apprentice

Joined: 2023

Studying level 2


Frequently Asked Questions about Serendipitys Day Nursery & Pre-School Balderton

What is the Age Range of Children that Serendipitys Day Nursery & Pre-School Balderton accepts?

Serendipitys Day Nursery & Pre-School Balderton accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is Serendipitys Day Nursery & Pre-School Balderton Open?

Serendipitys Day Nursery & Pre-School Balderton is open: Monday 07:15-18:00, Tuesday 07:15-18:00, Wednesday 07:15-18:00, Thursday 07:15-18:00, Friday 07:15-18:00.

How many Children does Serendipitys Day Nursery & Pre-School Balderton have capacity for?

Serendipitys Day Nursery & Pre-School Balderton has capacity for a total of 38 Children.

How far is Serendipitys Day Nursery & Pre-School Balderton to the centre of Newark-on-Trent?

1.2 mile(s) as the crow flies, distance by road may be significantly further.