The Secret Garden Private Day Nursery (West Bridgford)

69 Musters Road, West Bridgford, Nottingham NG2 7PY
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9.9 57 Reviews
  • The Secret Garden Private Day Nursery (West Bridgford), Nottingham
The Secret Garden provides high-quality childcare within a warm, friendly 'home from home' setting.

They have a team of dedicated and enthusiastic staff who tailor every activity to the development of each individual child. This ensures the development of every child to their full potential through fun and stimulating play, making confident, happy children.

The children progress through the West Bridgford nursery from the Ladybirds room (babies), Butterflies room (toddlers), Dragonflies, Honeybees and Bumblebees (pre-school).

A private garden to the rear with a dedicated area for the babies means that the children are outdoors enjoying nature and physical activities on a daily basis and a free flow system means that at certain times, children can choose to play indoors or outdoors.

Each child has a key person in each room, enabling the staff to form a strong bond with every child and to get to know them extremely well.

Secret Garden Childcare is a small, family-run business with a focus on nature and the environment. They focus on using natural materials and accessing the outdoor environment to maximise learning opportunities.

Extra-curricular activities include French lessons and forest school for the pre-school children, regular walks to the local park, shops and feeding the ducks, taking full advantage of local opportunities for learning about the world.

No learning opportunity is lost; even a rainy day can make for a fun learning activity, kitted out with wellies, brollies and waterproofs!

Care Provided by The Secret Garden Private Day Nursery (West Bridgford)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Mary Burgess (Manager)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 56
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for The Secret Garden Private Day Nursery (West Bridgford)

  • Full Day 8am - 6pm £67.37p,
    Half Day 8am- 1pm/1-6pm £42.10p,
    Early Start 7:30-8am £4,
    Full Week £315.79p (Monday-Friday)


  • Parking
  • Private parking spaces are available outside the nursery, on the nursery driveway and generally along Musters Road on the same side as the nursery.


The Secret Garden Private Day Nursery (West Bridgford) Reviews (57)

Total of 57, showing 21-40
9.9

The Secret Garden Private Day Nursery (West Bridgford) has a Review Score of 9.9 (9.939) out of 10, based on 41 reviews in the last 2 years. Over all time The Secret Garden Private Day Nursery (West Bridgford) has 57 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of The Secret Garden Private Day Nursery. The past few months have been quite challenging for my family, with new baby coming along, and they been so supportive. The setting functions on a person-centred basis, with my child's allergies and intolerances being catered for
and supported as we worked on individual dietary ladders at home. The manager is very caring and personable. My daughter absolutely loves attending this nursery and has blossomed with the socialisation, care and education provided by all at the setting. I'm confident and happy to send my younger daughter also in the coming months as I am certain she will receive the same level of care and love as my eldest. A truly fantastic setting! I would give more stars if possible.

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Overall Experience  Overall Experience 5.0 out of 5

We have had a fantastic experience at The Secret Garden Private Day Nursery, our daughter loves it there and is always eager to return the next day. We receive regular updates throughout the day and receive end-of-day feedback. They take special care with our daughter's development and always update
her profile when she does something new. We receive the artwork that our child has done throughout the week and get photos of her activities of the day on the app in the afternoon.
Overall, extremely happy with the caring service that all the staff provide at this nursery.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The Secret Garden Private Day Nursery is an outstanding provider with an amazing team of staff. They offer a range of different learning opportunities for all children and make it fun and interesting for them. My godson loves attending and enjoys his days at nursery.
Definitely would recommend.

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Overall Experience  Overall Experience 5.0 out of 5

My son really enjoys his time at nursery, he likes that the staff encourage sharing, he enjoys the meals too, these are nutritious and menus are updated and shared with parents a week ahead of time. He adores the staff and the key workers in his room, he really enjoys the music sessions too.
The Secret
Garden Private Day Nursery is a nursery that I have trusted with looking after and nurturing my children, over a period of years, and I am more than happy to provide a review that reflects the work that the nursery provides.
I am able to approach any member of staff and I am made to feel welcomed every time. The use of the app allows me to reach out on a different platform and I always receive a response within a prompt time. I get regular updates on my child’s progress and his achievements are recorded too.
It’s a lovely insight into his day and then I’m able to ask him questions about his learning.
Thank you to all the staff, keep up the excellent work. It’s been an amazing few years, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

A wonderful nursery with experienced staff and a great culture of fun, care and safety. We moved our child from another nursery to this setting and have been very pleased with the changes we have noticed and the quality of the education and provision.

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Overall Experience  Overall Experience 5.0 out of 5

The Secret Garden Private Day Nursery is a wonderful nursery, my child is always happy to go and I have the most confidence when leaving him, knowing they will care for my child extremely well. Thank you to all the staff who are friendly, professional and highly skilled.

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Overall Experience  Overall Experience 5.0 out of 5

The Secret Garden is a really lovely nursery, and I feel relaxed knowing my children are being so well looked after by the kind and caring staff.
In my opinion, the staff go above and beyond, and my children have always been happy to attend.
They serve three good meals a day and regularly add additional
activities to entertain the children.

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Overall Experience  Overall Experience 5.0 out of 5

We have two children at The Secret Garden Private Day Nursery (West Bridgford) and we absolutely love the home-from-home atmosphere that the setting provides. Our children have different needs, though both high energy, and the staff and nursery cater for both of them amazingly. The children's development
is always enabled with fun and nurturing activities focused around play and social interaction. The relationships that they foster with the staff and other children are wonderful.
The nursery is also extremely supportive towards us, as parents/carers. Flexibility and understanding are two words I would use to describe how we are looked after but also compassionate. I genuinely feel that my children are loved here, not just another child that attends the setting.

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Overall Experience  Overall Experience 5.0 out of 5

The Secret Garden Day Nursery is an outstanding provider with an amazing team of staff. My eldest son attended & absolutely loved it! There was no doubt where to send our youngest son when it was time!
The staff are dedicated, friendly and so caring.
The communication is great and I am well supported
and have a good understanding of my son’s progress and next steps.

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Overall Experience  Overall Experience 5.0 out of 5

The Secret Garden is an amazing nursery!
My oldest started his journey when he was 3 and I couldn’t have picked a better nursery for him to attend!
All parents worry about leaving their child daily, especially with other people but my worries disappeared immediately!
The team are absolutely amazing!
The genuine love and care they give to each child really speaks for itself.

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Overall Experience  Overall Experience 5.0 out of 5

The Secret Garden nursery is an absolute godsend. I adore the setting and all the staff. My daughter is always so excited to go and, when I pick her up, she is absolutely buzzing! They take so much care and attention and really do love the children. I have never felt more secure leaving my daughter
in someone else’s care. The day she leaves for school will be a very sad one! Thank you so much for making the morning run an absolute breeze!

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Overall Experience  Overall Experience 5.0 out of 5

We have loved having our child at Secret Garden Nursery. The staff go above and beyond to get to know your child and plan their next steps. Communication is top notch and I always feel like I know what my child does during her day.

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Overall Experience  Overall Experience 5.0 out of 5

I recently enrolled my two year old son and he settled in very well and loves nursery. The staff have been incredibly welcoming and caring. My son was able to form a close bond with his key worker very quickly. Every morning he runs into his classroom and is always very excited for his day in nursery
and I'm so glad I chose The Secret Garden Day Nursery!

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Overall Experience  Overall Experience 5.0 out of 5

My son currently attends this nursery. He enjoys going in every day and is so excited when he knows we are on the way there. The staff are always polite and helpful. Would highly recommend to other parents.

Reply from Sarah Whittaker, Area Manager at The Secret Garden Private Day Nursery (West Bridgford)

Thank you so much for taking the time to write this review it means so much to us to hear that you are both so happy at the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Secret Garden is great, the staff who work with my little one are friendly, professional and caring, and that’s all of them, they all have a high standard of caring in place and my little one likes all of them. The nursery also endorses multi-culture and gives the kids really good experiences of different
cultures by celebrating different holidays, putting a lot of effort in arranging different activities and decorating to suit the holidays. And also, the food provided in the nursery is also great, freshly prepared and my little one enjoys eating there too. And being awarded the top 20 nursery has shown that the nursery has a high standard across the board which makes the parents think and feel the same that the kids are safe and happy with them. Overall, we really enjoying Secret Garden and would really recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

Outstanding nursery! The staff and the management are excellent and have really helped both children settle into nursery life. We love that the children get outside playtime everyday and the food is varied and homemade.
The rooms are bright and the activities are creative and fun. The staff keep us
up to date with everything that is going on via the app which is really useful.
We couldn’t be happier with The Secret Garden!

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Overall Experience  Overall Experience 5.0 out of 5

We chose this nursery for our son when he was a month old, just prior to lockdown. We felt it had a lovely atmosphere and the children and staff seemed happy (and many had been there for years which is a big plus!). By the time my son actually started, we were nervous since he had barely had a chance
to socialise, never mind being left with anyone before due to COVID! We needn’t have been though, we were cared for as much as our son! Nothing is too much trouble.
We now have our daughter at the nursery too and we are still very pleased we made the right choice. We love how the staff greet the children with a big smile and as though they are family.
There always seems to be lots of fun activities for the children to take part in, as well as plenty of free play.
Would definitely recommend The Secret Garden to anyone. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

A brilliant nursery that is very focused on personalised activities for the children. Lots of topics focus on the children’s interests, and the staff gives suggestions on extra ways to engage the children at home to continue learning.
Lovely, friendly staff who clearly care about the kids!

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Overall Experience  Overall Experience 5.0 out of 5

My son started nursery a couple of weeks ago, and it was such a hard transition for both of us! But he absolutely loves it! This nursery has made him feel so comfortable, and the staff have been amazing with keeping in contact with me and making my son feel at ease! I can’t thank the staff enough for
being so amazing and really engaging in learning what my son likes to do. The staff really do take their time to listen, play and get to know the children's needs. This is what I’ve been wanting from a nursery. We thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

It’s all about the people that work there. They create a wonderful experience for our little one. He loves going to nursery: he walks in in the morning and just shouts ‘bye daddy’. At the end of the day he is excited to tell me all about the things he got up to during the day.

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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for The Secret Garden Private Day Nursery (West Bridgford) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for The Secret Garden Private Day Nursery (West Bridgford) is calculated as follows: ( (462 Excellents x 5) + (30 Goods x 4) ) ÷ 492 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Secret Garden Private Day Nursery (West Bridgford) is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Sarah

Sarah Whittaker

Job Title: Area Manager

Joined: 2011

Sarah has 26 years childcare experience and has worked in management for the past 20 years. She is also mum to 3 girls.


Sarah is passionate about early years and ensuring all children receive a high level of care and education within the nurseries whilst creating memories and having fun!


Mary

Mary Burgess

Job Title: Nursery Manager

Joined: 2004

Mary has worked in Childcare for 20 years and has worked at the Secret Garden since 2004. She is also mum to 2 children.


Mary is dedicated to ensuring that children are given the best care and education at The Secret Garden. She is passionate about children feeling at home within the nursery so they feel safe and secure within the environment.