Stepping Stones Day Nursery Ltd

The Arboretum, 3 Arboretum Street, Nottingham NG1 4JA
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9.2 74 Reviews
The aim at Stepping Stones Day Nursery Nottingham is to provide a secure, stimulating and caring environment, which will encourage your child to develop to their maximum potential whilst in a happy and homely atmosphere, this will then give your child the opportunity to freely express themselves through play and experience a variety of activities.

Stepping Stones Day Nursery Nottingham accepts children from the age of 6 weeks to 8 years and can provide registration for children up to 8 years for summer clubs if required.

Stepping Stones is located just two minutes walk from the Nottingham High School Tram Stop and five minutes walk from the City centre.

It accepts all forms of childcare vouchers as well as offering places on the 'Two Year Early Learning Programme' (Free 15 hours for children entitled to aged two) and both the 15 and 30 hour 'Education Grant' programme for children aged three and above. From September 2024 Stepping Stones is also accepting the new funding introduced by the government which gives children aged 9 month plus 15 hours a week of funded childcare.

Please visit their extensive website to view further information and help in how to apply for funding.
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Care Provided by Stepping Stones Day Nursery Ltd

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Tom Holmes
  • Person in charge
  • Jacqueline Pasco (Nursery Manager)
  • Number of Childcare Staff
  • 45
  • Total Places for Children
  • 149
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Stepping Stones Day Nursery Ltd

  • Please get in touch with us to discuss your requirements, with the introduction of funding from September 2024 there are a lot of ways to lower the cost of childcare. We can also help you apply for any funding that you may be entitled to.
  • Parking

  • They have a large on site car park.


Stepping Stones Day Nursery Ltd Reviews (74)

Total of 74, showing 61-74
9.2

Stepping Stones Day Nursery Ltd has a Review Score of 9.2 (9.202) out of 10, based on 9 reviews in the last 2 years. Over all time Stepping Stones Day Nursery Ltd has 74 reviews.

Overall Experience

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Date Published

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5
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Review from Helen T (Mother of Child) published on 18 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my daughters have attended Stepping Stones and in the 5 years we have been coming, I have never had any reason to complain about anything. The nursery was recommended to me, and both my eldest daughter and I loved it from the very first time we looked round. The girls adore all the members
of staff, most of whom, have been there throughout the five years. They eat home cooked meals they probably wouldn't even touch if I tried making it, and always more that one portion without fail! My younger daughter suffers from eczema and they have always applied her necessary creams and ointments frequently and met all her additional needs.


Every member of staff is friendly, welcoming and caring and the atmosphere is always so positive, no matter what time of the day. I leave them knowing they are safe, well cared for and above all having the most amazing time ..... I could not think of anywhere else I would want them to be! Thank you so much Stepping Stones.


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Review from Esperanca N (Mother of Child) published on 16 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend the nursery to anyone my first born son started at 9 months old and I still recall feeling at ease at work knowing and trusting that the staff at Stepping Stones would take great care of him. I value the fact that most members of staff are extremely maternal and are fantastic with
the children. My daughter will be starting Stepping Stones in January 2016 and I am confident that they will deliver a fantastic service. The staff have helped my son beyond words they are a credit to the nursery and I am extremely grateful for all their support, patient and care towards him. I hope that you continue to do extremely well as a nursery. As a parent, one of the hardest thing to do is to leave your child with anyone, but as a nursery, you have made this part a bit easy for me.

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Review from Kay-lea T (Mother of Child) published on 26 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to take this opportunity to say a massive thank you to all at Stepping Stones Day Nursery!
This is a bittersweet review for me as my last daughter is due to be leaving to attend School, as I'm sure you can appreciate it's very emotional.
The fact that for the past seven years in total
both of my girls have attended here speaks volumes within itself!
The level of care within the nursery is outstanding! One of my daughters is an introvert and the other an extrovert, both have come on leaps and bounds during their time here. Having their personal needs being tailored for individually.


I myself am sad to be saying goodbye, never mind my Daughter. Thank you especially to the staff, an amazing run family nursery, to say you are the proprietors and how down to earth and welcoming you are is the key to your success. Also not forgetting the amazing team behind you from the yellow room all the way to blue! Congratulations on your expansion and we will miss each and ever yone of you!


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Review from Elaine C (Mother of Child) published on 16 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attended from the age of 18 months to 4 years. We have found that the care given to my daughter has been brilliant. The staff are really supportive and my daughter has always formed a great bond with the wonderful members of staff.

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Review from Georgina M (Mother of Child) published on 28 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful environment for the children, and the staff are all brilliant. My children love going to nursery its a shame my eldest is going to school now, I would have kept him there for another year. Thank you for being great !!!

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Review from Marta P (Mother of Child) published on 25 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before I chose this nursery my son was in other and he can't be accustomed. In Stepping Stones he was happy very soon, every time when he came back he was happy and ready to go there again. I will recommend this nursery for everybody who's working, professional staff and very friendly place.

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Review from Nadia B (Mother of Child) published on 3 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Stepping Stones for nearly one year she has attended other nurseries before, but since she has been at Stepping Stones she has developed really well in all her areas... She started in Green room 1 and loved all the ladies, she formed some good relationships with the
ladies as well as the children, she then moved to blue room 1 and she enjoyed it very much. She is now in blue room 2 and she loves it, she has a very special bond with one of the ladies in blue room 2. All the ladies from both blue rooms are really nice and friendly and always ready to support... I know my child is safe and been looked after.

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Review from Sophia S (Mother of Child) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly cannot imagine a better nursery than Stepping Stones Nottingham. The care and appreciation they show to each child makes every family there feel special. Every baby and toddler is cherished as they grow into a pre-school. As the children grow they are gently introduced to education through
play, learning to investigate the world and learn about it in fun and innovative ways. An integral part of this is Forest School where the older children take well supervised trips to nearby parks (one of which borders the nursery grounds) to learn about nature, create natural art, learn about seasons and plant bulbs and spot animals. Staff need to have obtained at least an NVQ2 to work there so they are all well qualified as well as dedicated. Most importantly though my daughters 1.5 and 6 live it there.

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Review from Lorraine B (Nanny Carer of Child) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since starting the nursery I have found my charge to be very happy and content with her environment. The staff who care are very attentive and provide all information when collecting.

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Review from Letina D (Mother of Child) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my daughter started attending stepping stones I feel happy and at peace with myself "the guilt of leaving your child/children while going to school/work". The facilities and staff are always happy to explain things as well as all the updates of my child while she is there. This has really made
me feel at ease and not feeling guilt of leaving my child in care. Stepping stones have families at heart. What a fantastic nursery.

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Review from R S (Mother of Child) published on 26 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience since day one has been absolutely great. The previous manager and all present staff were all welcoming and supportive! In situations such as when I experienced unemployment the team were very understanding and supportive until I found new employment. In cases when my child was ill, all
their policies and procedures were executed very well. The day to day feedback of my child's day is always given in such a way that as a parent I do not feel like I have missed out on my child's day. The work they educate the kids with is really well presented to both the children and the parents. I always feel that the staff and team are working with me and I with them when it comes to my child's development skills and well being! I love this Stepping Stone Day Nursery and I would truly recommend it to anyone!!

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Review from Dan (Mother of Child) published on 26 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending the nursery (yellow room) for the past 3 mths and she has been wonderfully looked after. The staff are lovely and very caring towards the children. The food is great, they offer a wide variety of meals. I would definitely recommend this nursery to other people.

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Review from Michelle W (Mother of Child) published on 12 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attended Stepping Stones (Blue Room) for just a brief period of time, due to relocation. She has been exceptionally happy here and progressed very well. The staff are caring, thoughtful and accommodating. The food is excellent and varied. My daughter loves the outdoor space and all the
staff. Thank you Stepping Stones!!

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Review from A A (Mother of Child) published on 28 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursery itself is clean, safe, and have good places to allow the children play. The staff are friendly. Of course every thing has something negative, however, the thing I noticed the most was that sometimes I bring my child at 10:45 am, and the staff of her room always say that she will not have
lunch because she came late even though her place is full time. This is not acceptable at all.

Reply from Gary Holmes, Managing Director at Stepping Stones Day Nursery Ltd

Dear (Mother of Child)


Thank you for taking the time to review us on the day nurseries website.
I am very pleased to see your comments about the nursery, especially it's cleanliness and that you are both pleased with the staff and the care they provide.


I am of course sorry to hear that you have had an issue with your child's meal requirements. With Stepping Stones being quite a large family run day nursery it does take a lot of planning and preparation to ensure all our children are catered for.


As we serve our dinner time meal at 11.30 in most rooms we have to start preparing them from around 08.00 in the morning. These meals are made to the numbers that the staff leave with the cook the evening before. Therefore a full time child will always receive a lunch meal as long as they attend before 11.30, problems arise when children arrive after this time as we are unable to keep food due to food hygiene requirements.


We are always available in the office should you wish to discuss this matter further and I am sure we can come up with a solution that will work for your child and you will find acceptable.


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Current Review Score: 9.2 (9.202)

Overview of Review Score

The Review Score of 9.2 (9.202) out of 10 for Stepping Stones Day Nursery Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Stepping Stones Day Nursery Ltd is calculated as follows: ( (108 Excellents x 5) ) ÷ 108 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.202 Points relating to the number of positive Reviews for Stepping Stones Day Nursery Ltd is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 149 number of registered child places is 29.8. 9 Positive Reviews ÷ 29.8 = 0.302

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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