Partou Best Friends Day Nursery & Pre-school

Unit 12, Parr Bridge Retail Park, Mosley Common Road, Tyldesley, Manchester M29 8RZ
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9.9 138 Reviews
Partou Best Friends Day Nursery & Pre-school in Mosley Common has been providing exceptional care and education for babies and children since 1998.

In 2021, the nursery moved to a modern, purpose-built building located on Parr Bridge Retail Park, with five bright and spacious playrooms that promote social and physical development. Children enjoy plenty of extra-curricular activities including swimming lessons and Spanish classes alongside having access to an incredible sensory room and large soft play area.

Modern outdoor environments include a second-floor open area terrace as well as a fabulous all-weather sensory garden, mud kitchen, and dedicated baby green. Parents can keep track of their child’s activities and development using the nursery’s online learning journal.

Delicious, nutritious meals and snacks are freshly prepared in the nursery kitchen, providing children with a balanced diet bursting with fresh vegetables, fruit, meat and fish.

Partou Best Friends is located on Mosley Common Road, just off the A580 East Lancashire Road, within easy reach of Tyldesley and Ellenbrook.
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Care Provided by Partou Best Friends Day Nursery & Pre-school

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 118
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:15-18:30
    Tuesday 07:15-18:30
    Wednesday 07:15-18:30
    Thursday 07:15-18:30
    Friday 07:15-18:30
  • When Closed
  • Bank Holidays & Christmas to New Year

Funding & Fees Guide for Partou Best Friends Day Nursery & Pre-school

  • Payable monthly


  • Parking
  • Visitors are welcome to use the nursery's large off-road car park.


Partou Best Friends Day Nursery & Pre-school Reviews (138)

Total of 138, showing 41-60
9.9

Partou Best Friends Day Nursery & Pre-school has a Review Score of 9.9 (9.869) out of 10, based on 30 reviews in the last 2 years. Over all time Partou Best Friends Day Nursery & Pre-school has 138 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Our little boy has been at Best Friends Private Day Nursery and Pre-school, Tyldesley for 8 months now, and we cannot fault the service and care he receives! His speech and eating has developed massively and I know he absolutely loves his time there. His key workers helped him settle in so well and
made the transition to the older class so seamless. Thank you to all the staff at Best Friends!

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Overall Experience  Overall Experience 5.0 out of 5

My child had attended since they were six months old, I couldn’t rate the nursery enough. They are flourishing at Best Friends Nursery and progressing well. The food is varied and balanced, and no day is the same.

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Overall Experience  Overall Experience 5.0 out of 5

My little girl has attended Best Friends Private Day Nursery and Pre-school, Tyldesley since March 2022 and I couldn’t be happier with the care she receives. They plan activities each day, the meals are varied and healthy. The staff are so thoughtful and friendly. My daughter clearly has a great relationship
with each of the workers in her room and couldn’t be happier there.

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Overall Experience  Overall Experience 5.0 out of 5

My son has attended Best Friends Nursery for over a year and we as a family couldn’t wish for a better nursery all around. The staff are friendly and very approachable, there are always different and relevant areas of play set out for the children and I feel my son is in a stable, safe environment.
I would highly recommend Best Friends Nursery.

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Overall Experience  Overall Experience 4.0 out of 5

Lovely nursery with amazing facilities and wonderful staff who really care. My little boy has SEN and has come on so much since starting in January 2022. The staff have also helped us refer him to the required agencies and when any paperwork is required. He loves going and has bonded so well with the
staff.

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Overall Experience  Overall Experience 5.0 out of 5

Our son attended Best Friends from 6 months old until starting Reception in September. We would wholeheartedly recommend the nursery and preschool to any prospective parents. The standard of care as been excellent, and my son genuinely loves the manager and many many individual members of staff. He
still likes to go and visit and tell them about his 'big school' adventures. I had bad postnatal depression and I personally appreciated the support given by the manager to me, as well as knowing that our son was in a loving and safe environment when I couldn't be there myself.

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Overall Experience  Overall Experience 5.0 out of 5

My child loves this nursery and its staff who are energetic, committed and attentive. He also has a milk allergy that is managed and catered for extremely well by the chef. To drop him off and pick him up and see a smiling happy face shows me I made the right decision in choosing this nursery (and I
viewed a lot of others!). He is continually learning new skills and developing thanks to the time, effort and patience of the wonderful women and men working there. I am extremely grateful to be able to send him into this nursery knowing that he is safe and well cared for. Thank you to everyone at Best Friends for everything you do to make the children's time at nursery the best it can be.

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Overall Experience  Overall Experience 1.0 out of 5

I moved my daughter to Best Friends Nursery after moving to the area. She attended for just over 12 months and after numerous incidents, I had to pull her out with immediate effect. The staff in the preschool room were very unprofessional. I ended up complaining to the regional manager about the issues
I had and following a full investigation I was refunded the fees.
The preschool room is chaotic (I am aware of nurseries being busy). My child was continuously having accidents which I felt were happening due to the room not being fully staffed. One incident resulted in a fall off the climbing frame and my daughter's head was cut open. I was not called and simply turned up to pick my daughter up as usual with her head cut open. She was very distressed and had been for some time. I had a member of staff forever talking to me about how he 'hates his job' which was so unprofessional for someone looking after my child. Communication from management was appalling. I wish I had never sent her.

Reply from Laura, Nursery Senior Support Manager - North West at Partou Best Friends Day Nursery & Pre-school

Thank you for your review. We are saddened to hear that you feel that your experience at Best Friends was not a wholly positive one.
As you mention a full and thorough investigation was carried out at the nursery and subsequently several meetings took place between you and the nursery management team to discuss your concerns. As explained during this time the accident your child, unfortunately, had when they slipped on an Astroturf hump at the setting happened within a very short period prior to your arrival and this was being dealt with at the time by our team when you entered the setting.
The team at Best Friends works extremely hard to ensure all our families receive the very best care at all times and we retain the excellent reputation we have worked so hard to gain.


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Overall Experience  Overall Experience 5.0 out of 5

My son has attended Best Friends Private Day Nursery and Pre-school, Tyldesley since he was eighteen months old and he is now in his final few months of preschool. From the start, my son struggled to settle when I dropped him off every morning but I can honestly say knowing how loving and caring the
girls were, I could walk away happy knowing that my son would soon calm down and be happy. Throughout the three years, my son has fully enjoyed his time here and has become such a clever, bright and outgoing child. I can’t thank the staff enough for all their love and support that they have given, it will be a very sad time when he is ready to leave for primary school.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started her settling in sessions at the age of thirteen months at the end of February 2021. She is currently only attending one day a week. She initially struggled to settle through the settling in sessions but the nursery staff assured me that once she was in for longer we would see an
improvement. How right they were. She’s only done three full days so far but the change in her is incredible. She was at her previous setting for four months and never fully settled; never smiled and wasn’t showing her character. She is already doing this at Best Friends Private Day Nursery and Pre-school, Tyldesley in such a short space of time. Their observations reflect what we see at home, which is incredibly reassuring. As soon as I mentioned my daughter's allergies to them, they were knowledgeable about them and reassured me how easily they could cater for them.
I wish we had started at Best Friends Private Day Nursery and Pre-school, Tyldesley from the beginning. So far, we are really happy with everything from the nursery. Best decision we have made!

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Overall Experience  Overall Experience 5.0 out of 5

Best Friends Private Day Nursery and Pre-school, Tyldesley is incredible. My son is so happy there and gets treated amazingly. He adores the staff and loves all the different activities they have each day. He has developed so much over the last few months since being there. The ladies in Tinies and
the manager in particular are fantastic and I couldn't praise the place more.

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Overall Experience  Overall Experience 5.0 out of 5

My son has attended since August 2018 and absolutely loves attending. The staff are fantastic and always doing new and exciting activities. My little boy has made lots of new little friends. I cannot recommend this nursery highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Best Friends Private Day Nursery and Pre-school, Tyldesley. My daughter has come on leaps and bounds since attending Best Friends Private Day Nursery and Pre-school, Tyldesleyfrom, since he was a tiny toddler. The staff go above and beyond to make it so fun and homely for the children
and my daughter never stops talking about her days here. The preschool room is amazing and my daughter is now more than ready to start school in September. Thanks to the incredible support and learning they provide with their staff and teachers. I have always felt relaxed about sending my daughter into nursery and I love the beaming smile she has every day going in, which definitely means something! The staff always keep parents in the loop of things going on and anything coming up. The parental involvement is amazing and seeing my girls observations being sent directly to my phone, so I can see how happy she is and the things they do, makes my day! Highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

My child has been going to the nursery for over a year now and it’s been the best for her, she loves going. My daughter has developed so much with her speech, learning numbers and letters and she loves all her teachers.

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Overall Experience  Overall Experience 5.0 out of 5

A lovely little nursery, we viewed a few and the people really stood out here. They are so warm and friendly. My daughter loves her key workers and formed great bonds. She does lots of fun activities and I receive regular updates of what she is up to. She has a wide variation of food and eats really
well, which is great to hear. Throughout Covid-19 the nursery has been so facilitating and remained enjoyable for my daughter, despite restrictions. We can’t wait to move to the new nursery, it looks amazing. I couldn’t of picked a better nursery and people to take care of my daughter. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Best Friends Private Day Nursery and Pre-school, Tyldesley is a lovely nursery. The staff are very warm and friendly. Highly recommended. My son has been attending since September, I was very nervous about him going as he’s been with me for so long in lockdown but that soon changed as he settled in
so well and he loves it.

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Overall Experience  Overall Experience 5.0 out of 5

My son initially went to a childminders due to him having multiple allergies, so I was concerned about him being in a nursery. However, after struggling to settle we decided to move him to Best Friends Day Nursery and Pre-school, Tyldesley where he settled immediately, he has now been there for a year
and a half. I must say since moving to the preschool room, my son has flourished. He has become confident, kind and learnt a range of knowledge and skills that will best prepare him for his future at reception. His key worker and other staff are kind, friendly and approachable. He benefits from group activity as well as individual smaller group work and one to one time. The process for preparing and serving his food to cater for my sons allergies is now sound. I am pleased that they have listened to mine and my sons needs in relation to what to do medically if he has a reaction whilst in the childcare setting. I am confident that they truly care for and look out for his needs whilst he is in their care.

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Overall Experience  Overall Experience 5.0 out of 5

My son loves the nursery and all of the girls are great with him. The food they provide and the activities they do are really good and I have lots of updates from them. I know that my child is receiving excellent care every time he goes, which makes me feel happy.

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Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic nursery. My daughter loves it as best friends. They have helped her develop so much. The staff are amazing and they do a fantastic job. I would definitely recommend this nursery to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves going to nursery, she has progressed so much within a small amount of time. The staff here are great with her, as they are with all the children. She is slowly growing in confidence with the help of everyone there. We really appreciate all the hard efforts of everyone in these difficult
times.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Partou Best Friends Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Partou Best Friends Day Nursery & Pre-school is calculated as follows: ( (319 Excellents x 5) + (33 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 359 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Partou Best Friends Day Nursery & Pre-school is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 number of registered child places is 23.6, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (10)

Top 20 Large Nursery Groups 2024

Recipient: Partou

Date: Thursday 28 Mar 2024 More details

Top 20 Large Nursery Groups 2023

Recipient: Partou

Date: Friday 28 Apr 2023 More details

Top 20 Large Nursery Groups 2021

Recipient: Partou

Date: Friday 28 May 2021 More details

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