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Organiser: Partou Best Friends Day Nursery & Pre-school
Date:
Saturday 03 Feb 2024 – Friday 09 Feb 2024
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The staff and girls in preschool are so friendly and helpful.
Emma R (Mother of Child)
They do a range of engaging activities, play and have a variety of healthy meals.
Hannah L (Mother of Child)
I continue to see my boys excel in their development since starting here. Thank you for everything
Lucy P (Mother of Child)
Payable monthly
Visitors are welcome to use the nursery's large off-road car park.
Partou Best Friends Day Nursery & Pre-school has a Review Score of 9.9 (9.869) out of 10, based on 30 reviews in the last 2 years. Over all time Partou Best Friends Day Nursery & Pre-school has 138 reviews.
Review from Lauren K (Mother of Child) published on 16 March 2023
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Review from H K (Mother of Child) published on 16 March 2023
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Review from Becki A (Mother of Child) published on 16 March 2023
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Review from Leanne J (Mother of Child) published on 16 March 2023
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Review from Lisa L (Mother of Child) published on 16 March 2023
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Review from Krystal S (Mother of Child) published on 15 December 2022
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Review from K W (Mother of Child) published on 25 November 2022
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Review from Jennifer B (Mother of Child) published on 2 November 2022
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Reply from Laura, Nursery Senior Support Manager - North West at Partou Best Friends Day Nursery & Pre-school
Thank you for your review. We are saddened to hear that you feel that your experience at Best Friends was not a wholly positive one.
As you mention a full and thorough investigation was carried out at the nursery and subsequently several meetings took place between you and the nursery management team to discuss your concerns. As explained during this time the accident your child, unfortunately, had when they slipped on an Astroturf hump at the setting happened within a very short period prior to your arrival and this was being dealt with at the time by our team when you entered the setting.
The team at Best Friends works extremely hard to ensure all our families receive the very best care at all times and we retain the excellent reputation we have worked so hard to gain.
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Review from Rebecca C (Mother of Child) published on 30 March 2021
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Review from Claire D (Mother of Child) published on 30 March 2021
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Review from Danielle H (Mother of Child) published on 26 March 2021
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Review from Lisa B (Mother of Child) published on 26 March 2021
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Review from Emma P (Mother of Child) published on 26 March 2021
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Review from Craig T (Father of Child) published on 26 March 2021
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Review from Brooke N (Mother of Child) published on 26 March 2021
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Review from Claire S (Mother of Child) published on 26 March 2021
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Review from Helena A (Mother of Child) published on 26 March 2021
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Review from Rachael M (Mother of Child) published on 25 March 2021
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Review from Lisa (Mother of Child) published on 25 March 2021
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Review from Laura G (Mother of Child) published on 24 March 2021
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The Review Score of 9.9 (9.869) out of 10 for Partou Best Friends Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.869 for Partou Best Friends Day Nursery & Pre-school is calculated as follows: ( (319 Excellents x 5) + (33 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 359 Ratings = 4.869
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Partou Best Friends Day Nursery & Pre-school is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 number of registered child places is 23.6, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Organiser: Partou Best Friends Day Nursery & Pre-school
Date:
Saturday 03 Feb 2024 – Friday 09 Feb 2024
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Organiser: Partou Best Friends Day Nursery & Pre-school
Date:
Saturday 08 Apr 2017
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