Hilton Street Childcare Wigan

Childcare and Community Centre, Hilton Street, Ashton-in-Makerfield, Wigan WN4 8PD
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9.5 42 Reviews
  • Hilton Street Childcare Wigan, Wigan
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Care Provided by Hilton Street Childcare Wigan

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • The Childcare and Community Centre Ashton & District
  • Person in charge
  • Nicola Ambler (Nursery Manager)
  • Admission Criteria
    • None
  • Number of Childcare Staff
  • 25
  • Registered Charity Number
  • 1107779
  • Total Places for Children
  • 113
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Hilton Street Childcare Wigan

  • £56.50 - per day
    £268.40 - per week
    £29.75 - half day
    £141.35 - 5 half days
  • Parking

  • Parking is available in the street and a free car park is adjacent.


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Hilton Street Childcare Wigan Reviews (42)

Total of 42, showing 21-40
9.5

Hilton Street Childcare Wigan has a Review Score of 9.5 (9.485) out of 10, based on 13 reviews in the last 2 years. Over all time Hilton Street Childcare Wigan has 42 reviews.

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Review from Terri W (Mother of Child) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming nursery! My little boy has attended the babies class since August 2020, right in the middle of the pandemic. I cannot thank the team enough at Hilton Street Childcare Wigan, not only did they welcome my little boy but they put my mind at ease, with me returning to work as
a first time mum. I got to know of the routine of his day, what he eats, when he sleeps, what he plays with and even when his nappy is changed. This also helped with at home learning as we could follow his routine there. My child’s development has been phenomenal since attending Hilton Street Childcare Wigan. I was very worried when the pandemic came into place, as my little boy was only five months old and was going to miss out on so much vital social learning and meeting new friends. Since he has been attending Hilton Street Childcare Wigan, I haven’t ever looked back on this worry. He has a brilliant relationship with all of the children, the staff in his room, even the receptionist staff and caretakers too! I definitely recommend this nursery!

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Review from Ryan M (Father of Child) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t recommend a more friendly and welcoming nursery. My little boy has attended since the middle of summer 2020. He is thriving and runs in to his classroom in the morning without looking back. In honesty, it isn’t a nursery that is on social media 24/7 and uploading pictures every minute of
the day, but that isn’t needed. You get a lengthy handover at the end of your child’s day and a sheet to take home if wanted, of their routine and what they have been playing with. They have activities for the children that you’d never think of and the development of my little boy since attending here has been second to none. Very old school, friendly and a very personal experience for your child. Would definitely recommend.

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Review from Maria M (Mother of Child) published on 20 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery. My boy loves coming. He started at nine months and is now three. The staff are patient and approachable. They have high expectations of the children, which I think is fantastic. There are so many different activities and themed days too. I really feel my child has benefited both socially
and academically from coming here. Thank you.

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Review from Stuart J (Father of Child) published on 20 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two children have been attending this nursery for a while. Our first went through the nursery to its after-school club, which has been informative and helpful. It has helped her to prepare for reception class on which it has had a positive impact. That was the main reason that we sent our second
child to the nursery. We are seeing the same impact with him as well, more positive vibes to come!

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Review from Keeley P (Mother of Child) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has attended Hilton Street Childcare Wigan nursery from the age of two. They have been absolutely wonderful, my little boy is now six and still attends Hilton Street Childcare Wigan. I would recommend it to any parents looking for the most wonderful and caring childcare.

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Review from Rebecca R (Mother of Child) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All three of my children have attended the pre-school, my little girl is currently there now. All have absolutely loved the staff and the activities on offer including bakeing, swimming and arts and crafts. The staff are lovely and we've had no problems at all.

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Review from Tasha B (Mother of Child) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children have loved and continue to enjoy their time at Hilton Street Childcare Wigan. The staff are professional, polite, caring and go beyond to accommodate the needs of the children and assist with my personal work pattern to accommodate care for my children. The nursery is bright and filled with
all things hand made by the children and have a variety of activities for the children to take part in. They have outdoor areas for the children to play and escape in the fresh air but safe for children to be well contained to ensure safety. My little boy was shy and always upset when it came to dropping off time, but now he has flourished and runs in freely as if it is home from home. My eldest enjoys his wrap around club, and I have full trust in the team to collect him and travel on foot with him in a safe and controlled manner to get to the centre for his after school club. Nothing is too much trouble. The manager is always updating parents thoroughly with weekly occurrences.

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Review from Natalie C (Mother of Child) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started here in august 2020 and I cannot praise the staff enough. They have settled my daughter in so well during the pandemic. My daughter also has a gluten intolerance and they have been so helpful and on top of it to manage. The staff are so friendly and nothing is to much trouble. I
feel comfortable and at ease knowing my daughter is being well looked after and happy. Since attending nursery my daughter has come out of her shell and they have supported her speech. I would recommend to anyone to send their child here. Thank you, guys.

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Review from Natalie W (Mother of Child) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had four children attend this nursery and I don't have one bad word to say. The staff are kind and make the children welcome, there are lots of toys and equipment for the children to learn and play with. If your looking for a friendly fun place for your children to attend and learn then look
no further, this is the nursery for you.

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Review from Amy S (Mother of Child) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has been coming here since she was nine months old, I wanted a recommendation for a nursery as it was a huge step and commitment. We visited on the back of one and we have never looked back. My daughter has developed so much in her time there and I don’t believe she would be where she
is in her development if she wasn’t at nursery! The staff are all lovely, accommodating and most importantly my little girl adores her three days a week here.

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Review from Lauren M (Mother of Child) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter felt at home at the nursery, she had separation anxiety and the nursery helped her through it once being at the nursery. My daughter is also a fussy eater and they would also make sure she had something she liked if she didn't like the food options on offer. The staff are very friendly and
help with any issues you may have.

Reply from Nicola Ambler, Nursery Manager at Hilton Street Childcare Wigan

Thanks for taking the time to review us, we appreciate it.


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Review from Dom (Father of Child) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and professional and helpful. The variety of food that is served at mealtimes and snack times is great. My children love going and have great relationships with all the staff. Highly recommend this nursery.

Reply from Nicola Ambler, Nursery Manager at Hilton Street Childcare Wigan

Thank you for your review, it means a lot to read your views.


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Review from Briony (Mother of Child) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good nursery.
Friendly staff and managers.
Handling things well during this lockdown.
Keeps you updated on things.
Very approachable if any issues with my child.
Reasonably priced.
Not had a problem with this nursery as both my children have attended over the years.

Reply from Nicola Ambler, Nursery Manager at Hilton Street Childcare Wigan

Thank you for your review it means a lot to read your thoughts.


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Review from Marek (Father of Child) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. I can fully recommend it to everyone. Everyone from staff members working hard to help develop our kids' skills. Every single little one can feel valuable in their groups. Very good communication with nursery to parents, always received all information when needed.

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Review from Sian M (Mother of Child) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, highly recommended. Both my daughter and son attended school club and preschool and they love it. The staff are amazing and friendly and they know all the children even if they're not in their room. They give the nursery a family feeling; warm and caring.

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Review from Alex F (Mother of Child) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter came here nearly 12 months ago. The staff here got to know her personally and within a couple of days here she was so confident with all staff members who she met. She runs into nursery and looks forward to going every morning. Her routine has been amazing and she has come on so much since
being here. I go to work knowing confidently that my daughter is well looked after. Any questions I’ve had I’ve asked management or my daughter's key worker and I have been more than happy with the response and support.

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Review from Kate S (Mother of Child) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful experience. All my children have attended this nursery in the early year setting and holiday club. Staff can't do enough for the children. The manager and all the staff are amazing, always going that extra mile to make sure the welfare and safety of children is at the top of the list especially
during the current climate.

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Review from Joanne S (Mother of Child) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really nice place! My youngest daughter is very happy here in pre-school and settled very well. My eldest really enjoys the out of school holiday club too. Always good communication, helpful and lovely staff.

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Review from Kimberley J (Mother of Child) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has attended this nursery since December 2018 and she absolutely loves attending. I can honestly say that there has never been a day where she has not wanted to go. Staff are warm and welcoming when we arrive and collect her. My daughter comes home with lots of crafts and tells me about
the vast amount of play activities she has been up to during the day. My daughter has made some special friends during her time at this nursery and I know she’ll be sad to leave in September when she commences school. I feel the staff are approachable if I had any worries and I’ll be confident that they would address any issues if I had any.

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Review from Steph M (Mother of Child) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended here for over a year now, she loves it!
The staff here are amazing. They are friendly and make an effort to get to know your child personally (my daughter isn’t just a number here). It puts my mind at ease when I leave my daughter to go to work as she happily skips in with
no tears.
They do so many activities with her and the healthy, varied meals have helped me with her at home.
I have already recommended this nursery to numerous friends and will continue to do so!

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Current Review Score: 9.5 (9.485)

Overview of Review Score

The Review Score of 9.5 (9.485) out of 10 for Hilton Street Childcare Wigan is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Hilton Street Childcare Wigan is calculated as follows: ( (142 Excellents x 5) + (14 Goods x 4) ) ÷ 156 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.575 Points relating to the number of positive Reviews for Hilton Street Childcare Wigan is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 113 number of registered child places is 22.6. 13 Positive Reviews ÷ 22.6 = 0.575

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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