Elm House Day Nursery West Derby

Deysbrook Village Centre, Deysbrook Way, Liverpool L12 4XF
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10 38 Reviews
  • Elm House Day Nursery West Derby, Liverpool
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Care Provided by Elm House Day Nursery West Derby

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Patricia Cullen (Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 42
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Elm House Day Nursery West Derby

  • AM session: 7.30am - 1.00pm (£36.00).
    PM session: 1.00pm - 6.00pm (£36.00).
    Full day session: 7.30am - 6.00pm (£62.00).
    (Minimum of 2 session to support child's wellbeing)


  • Parking
  • There is a car park to the front of the building.


Elm House Day Nursery West Derby Reviews (38)

Total of 38, showing 1-20
10

Elm House Day Nursery West Derby has a Review Score of 10 (9.972) out of 10, based on 12 reviews in the last 2 years. Over all time Elm House Day Nursery West Derby has 38 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My baby has been attending Elm House Nursery for just over a month now. I was so nervous to put him into childcare after having a year off on maternity leave. The staff are all incredible. I don't have a single bad comment. The nursery feels like a home away from home, so comfortable and welcoming and
my baby adores going in and has the best time. They use an app to keep me up to date with every detail of his day and I can always call if I want to know anymore. The activities they do to keep him entertained and help his development are great and they are always changing it up to keep him engaged. I can't thank the staff in the baby room enough for looking after him so well. I have no concerns or anxieties about him being there whatsoever. I want to highlight the two amazing nursery ladies, they are so good with my baby, and he really does adore them. His face, laughs and giggles say it all and I couldn't ask for more.

Reply from Patricia Cullen, Manager at Elm House Day Nursery West Derby

Thank you for your kind comments, your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

My little girl started in this nursery a few months ago, she was really upset and anxious and wasn't interested in making friends, and the nursery staff were so wonderful and patient with her. Now she loves going, she has a best friend and she has come on so much in her development. I feel so safe leaving
her there, all of the staff are really friendly and caring, and she's going to pre-school in a few months - just because it's linked to the school we want her to go to, but I'm gutted that she'll be leaving, and I know she'll be heartbroken too.

Reply from Patricia Cullen, Manager at Elm House Day Nursery West Derby

Thank you for your kind comments your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

Elm House Day Nursery is lovely, the staff are amazing and this shows in how much the kids love them and love going to nursery. My kids have really come on since joining the nursery. I will be sad when the girls leave.

Reply from Patricia Cullen, Manager at Elm House Day Nursery West Derby

Thank you for your kind comments your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started here in September, and I can’t thank the staff in their anymore; they are a lovely, welcoming team, and my daughter loves it.
My daughters not the best eater, and they are amazing at encouraging her to try more.
I can’t thank one lady enough for all her photos and pictures that
get sent home with my daughter.
Thank you all for your hard work.

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Overall Experience  Overall Experience 5.0 out of 5

As a first time mum I was very worried about my son going to nursery after being with me constantly for a year. I visited a number of different local nurseries and this is the one that felt right. Elm House has been amazing, they have settled him perfectly into nursery. All the staff in the baby room
have been amazing and his key worker has been like the perfect match. Thank you for making my son feel so valued and happy when he attends nursery. You have made me feel safe and secure with him coming into nursery. Staff are always consistent and get to know them which I think is key for nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you Elm House West Derby, for a wonderful organised parent's evening. The staff are kind and knowledgeable.
My child thoroughly enjoys coming to nursery and we recommend it to friends and family. We look forward to all the lovely events that are coming up.

Reply from Patricia Cullen, Manager at Elm House Day Nursery West Derby

Thank you for your kind comments, your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

Our 22-month-old has been attending since she was 14 months old. The nursery is a lovely setting, she settled straight away and she loves going in, literally runs in without even saying bye.
Our child has a dairy allergy and is always well-catered for.
Her key worker is brilliant with her and she
feels incredibly comforted by her, we’ve had no issues at all.
All the other staff are also great and their communication is spot on.
We couldn’t fault anything and are glad she will be here for the next few years.

Reply from Patricia Cullen, Manager at Elm House Day Nursery West Derby

Thank you for your kind comments, your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been going to this nursery since he was 8 months old. He is nearly 2 now and since being in this nursery it has taken him a lot to settle and even now due to separation anxiety my son can still cry going in but the staff there are amazing, they reassure me, they make sure they have got to
know my son and his comforts in order to make him feel comfortable and settle fast. I have noticed a big confidence change in him and this is down to the consistency of the staff at Elm House. He will be moving on to the preschool room soon and I am excited to watch him learn and develop more. Thank you to you all.

Reply from Patricia Cullen, Manager at Elm House Day Nursery West Derby

Thank you for your kind comments, your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

Our three-year-old daughter has been in the nursery for the past month now, she has absolutely loved going here. We were worried as we had to take her out of her previous nursery where she had just about settled in after being there for three months. She has, since day one enjoyed every single day she
has been in, and that's down to the rapport that has been built by the staff here. It's an absolute pleasure to see our daughter be so happy about her nursery, teachers and the environment. Thank you to each and every member of the team for the valuable time you spend with her.

Reply from Patricia Cullen, Manager at Elm House Day Nursery West Derby

Thank you for your kind comments, your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter had attended Elm House, West Derby for the past 9 months and our experience so far has been amazing. I took my daughter out of another nursery as she had been there for 6 months and failed to settle. Within 2 weeks of attending Elm House, West Derby she became settled and much happier dropping
off and picking up. The staff have always been very attentive and supportive to both my daughter and me. I am provided with daily updates on the app of my daughter's day at nursery however, the staff also make sure to update me in person on what my daughter has enjoyed doing that day. My daughter has recently transitioned into the next room as per age and the staff have been brilliant in ensuring it was a smooth transition. Over the past 9 months, I have been invited to various stay and play sessions as well as a day trip to the farm, each time I have seen the bond my daughter has with all the staff. I can’t thank the nursery enough for taking excellent care of my daughter.

Reply from Patricia Cullen, Manager at Elm House Day Nursery West Derby

Thank you for your kind comments, your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter is currently attending Elm House Day Nursery and from her first day the staff have always been so nice, my daughter loves attending nursery never cries and has come on so much. I love how they give you regular updates on the app daily so you can see them whilst at work I would highly recommend
this nursery to anyone.

Reply from Patricia Cullen, Manager at Elm House Day Nursery West Derby

Thank you for your kind comments your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves Elm House West Derby and so do we! The staff and provision are truly outstanding. They know our son and meet his needs to an exceptional standard. As an example, our son's vision was flagged up as a concern and upon testing it was found that he requires a significant prescription.
Getting glasses has had a significant impact on his confidence as a learner and on his language development. We will be forever thankful for opening up our little boy's world. There are so many ways in which they open up the children's worlds everyday through teaching them new words, immersing the children in high-quality children's books and celebrating themed days with arts, crafts and messy play. We cannot recommend Elm House West Derby highly enough.

Reply from Patricia Cullen, Manager at Elm House Day Nursery West Derby

Thank you for your kind comments, your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Elm House Day Nursery enough! My son started in the baby room and is now in preschool and I will be so sad when he leaves for school as he loves it so much. All the staff are really lovely and helpful, nothing is ever too much for them. My son takes part in so many activities and
is progressing all the time. I have complete peace of mind when I drop him off as I know he's going to be completely looked after.

Reply from David Leamey, Owner at Elm House Day Nursery West Derby

Thank you for your kind comments your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

Nothing but positive things to say about the nursery. My little girl suffers from separation anxiety and my child's key person built a really strong bond with her which has enabled her to thrive in the setting. The manager operates to a very high standard and all concerns are dealt with immediately.
I know my child is safe and happy when she attends the setting. Thank you to all at Elm House.

Reply from David Leamey, Owner at Elm House Day Nursery West Derby

Thank you for your kind comments your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to the nursery for the past six weeks. At first, it was very daunting for myself and my girlfriend to put the baby in nursery, but from day one we have been reassured by the nursery and the very lovely and polite staff that our daughter will be fine. Over the past six weeks,
you can tell how much my daughter has adapted and enjoyed being in this nursery. This is down to the staff and the management of the nursery. I couldn't thank the staff anymore for how welcoming they have been for my daughter and the amount of events they put on, she really enjoys going to nursery. Thanks a lot.

Reply from David Leamey, Owner at Elm House Day Nursery West Derby

Thank you for you kind comments your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery with amazing staff, I was so nervous putting my baby into nursery for her first time and am so glad I have done it with Elm House, they have been brilliant with my daughter, she has come on brilliantly and it makes me even happier seeing the bond she's got with the teachers. Couldn't
fault, one of the best.

Reply from David Leamey, Owner at Elm House Day Nursery West Derby

Thank you for your kind comments your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter goes to this nursery and I can tell she loves it! She is happy to go in every morning and can't wait to talk about her friends when she is picked up. The staff are very friendly and take a true interest in each child.

Reply from David Leamey, Owner at Elm House Day Nursery West Derby

Thank you for you kind comments your review is important to us.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended this nursery since December 2021 and loves coming here. The settling in procedure was adapted around my child's needs and the staff were friendly and welcoming from the start. My daughter will often speak about her nursery experiences at home and it is lovely to see how much
fun she is having through the app. All staff are caring and happy and it puts my mind at ease leaving my daughter knowing that the staff are so caring and passionate about the children. I love all the artwork and crafts that my daughter brings home and I would not hesitate to put my other children here in the future.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy goes to this nursery and I must say the manager can’t be more attentive. They have personally gone into the room to send me pictures of our son having a lovely time and have spent time with him to build bonds and relationships as he settled in. Toddler room girls are very caring and kind
and reassure me by sending me beautiful pictures, drawings and art! Thank you deeply, watching my one grow is amazing.

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Overall Experience  Overall Experience 5.0 out of 5

My son has attended this nursery since August 2019 and is still attending at present. I am happy to say I have never had a problem with staff or the nursery itself. They have helped him through every stage and he loves it there, he will be sorry to have to leave to go to school. Staff are very attentive
and if there is ever an issue it’s addressed straight away. I couldn’t recommend a safer, happier place for your little ones in their early years.

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Current Review Score: 10.0 (9.972)

Overview of Review Score

The Review Score of 10 (9.972) out of 10 for Elm House Day Nursery West Derby is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Elm House Day Nursery West Derby is calculated as follows: ( (140 Excellents x 5) + (4 Goods x 4) ) ÷ 144 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Elm House Day Nursery West Derby is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 number of registered child places is 8.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Elm House Day Nursery West Derby

What is the Age Range of Children that Elm House Day Nursery West Derby accepts?

Elm House Day Nursery West Derby accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Elm House Day Nursery West Derby Open?

Elm House Day Nursery West Derby is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Elm House Day Nursery West Derby have capacity for?

Elm House Day Nursery West Derby has capacity for a total of 42 Children.

How far is Elm House Day Nursery West Derby to the centre of Liverpool?

4.2 mile(s) as the crow flies, distance by road may be significantly further.