Benison Day Nursery

Rake Lane, Eccleston, Chester CH4 9JN
Submit a Review
8.9 12 Reviews
  • Benison Day Nursery, Chester
At Benison Day Nursery, the team work hard to establish a happy and secure environment.

Their aim is to offer the best standard of childcare and pre-school education in a loving and supportive environment, encouraging each child at every stage and valuing them as an individual.

They believe that by valuing children and the individual experiences they bring to nursery; creating a ‘home away from home’ feeling that combines the outdoors with the indoors and by offering experiences that add awe and wonder and teach life skills, they are able to give children the opportunity to thrive and learn in their own unique way.

Show Benison Day Nursery on the Map

Care Provided by Benison Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Liz Thompson (Regional Manager)
  • Number of Childcare Staff
  • 25
  • Total Places for Children
  • 83
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Benison Day Nursery Reviews (12)

8.9

Benison Day Nursery has a Review Score of 8.9 (8.942) out of 10, based on 12 reviews in the last 2 years. Over all time Benison Day Nursery has 12 reviews.

Overall Experience

  • 9
  • 1
  • 0
  • 0
  • 2

Date Published

12
0
3
12
0

Review from L J (Mother of Child) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The new contract implemented by Thrive on acquisition was poorly communicated and came with a significant increase in fees. Other significant changes included the removal of the sibling discount and a day charge for Bank Holidays when the setting was shut. On the back of this, we were informed the forestry
school and cookery class were scaled back/not running due to numerous reasons which was also poorly communicated to us.
We had also experienced numerous increases in fees, alongside any investment in the facilities or the staff; fundamentally we had been paying more, and getting less.
Communication was lacking from Thrive when concerns or queries were raised and you were often left sending chasing emails to get a response. We experienced and felt a sudden shift in ethos, culture and morals since Thrive took over which did not align with our values. The mass exodus of staff was the final straw for us and many other parents (at least 8 have transferred to a new nursery setting).

Reply from Jenni McDougall, Operations Project Manager at Benison Day Nursery

Thank you L J for your feedback, I can assure you it is valued and allows us to make improvements to the service we offer.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from C P (Mother of Child) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Thrive have destroyed everything that we loved about our incredible independent Outstanding rated nursery in the two years since they took over. With hindsight we should have removed our daughter when the first wave of staff resigned and when we first started to see the warning signs. We are now left
in a situation where 7 more long standing staff leave in the space of two weeks and the nursery is being inundated with child withdrawal notices. Sadly underinvestment in facilities, lack of funding to restore forest school and award winning nursery garden after flooding last year and now the planned repurposing of the excellent Cookery School facility combined with staffing concerns have resulted us in withdrawing our daughter.

Reply from Jenni McDougall, Operations Project Manager at Benison Day Nursery

Thank you for your review and feedback which is very important to us, if you would like to get in contact with us we would be keen to discuss this further, please email us at enquiries@thrivechildcare.com.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Jane C (Mother of Child) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child started nursery at Benison in the summer of 2023. He was very shy, and I have really seen him come out of his shell since beginning at Benison. The staff are warm and loving towards him and made it as seamless as possible for both me and him as we got used to the new routine as I went back
to work. Activities are varied, his meals are varied, and overall, me and my partner are very happy with the overall experience. The staff really go above and beyond and are always energetic, smiley and kind.

Reply from Jenni McDougall, Operations Project Manager at Benison Day Nursery

Thank you for your glowing review; it is a pleasure for the team to read, from all at Thrive.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from R L (Mother of Child) published on 8 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent - child loves going to nursery and enjoys the wide/varied activities available, especially forest and cookery school. All staff are friendly, kind, patient and approachable, safe and inviting environment.

Reply from Jenni McDougall, Operations Project Manager at Benison Day Nursery

Thank you for your lovely review, the team will be delighted to read it. The Thrive team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A H (Mother of Child) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing nursery. The team are so friendly, welcoming and supportive. They really helped my son to come out of his shell and build his confidence. The team always went above and beyond. I would highly recommend this nursery and will be sending any future children there.
I don't have a bad
word to say about this nursery. The facilities and team are top-tier.

Reply from Jenni McDougall, Operations Project Manager at Benison Day Nursery

Thank you for such a glowing review, 'not a bad word to say' speaks volumes and is lovely for the team to hear, thank you again, The Thrive team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from C B (Father of Child) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always very friendly and provide a review of the day which is nice. They will let us know if there's been anything of note in the day. Like something our little boy has said or if he's had a fall or such like.
Can't fault the nursery at all. Our boy appears to enjoy it - he's content when
we collect him, so that can only be a good thing. Will recommend it to others. Thank you Benison!

Reply from Jenni McDougall, Operations Project Manager at Benison Day Nursery

Thank you so much for your wonderful words, we really appreciate it. Our team will be delighted to read your lovely review. All the best, the Thrive team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from M P (Mother of Child) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children went through Benison from Babies and still go to holiday clubs. Staff always built a great bond with them and supported them and us as parents through many situations from toileting, and teething and now providing a fun holiday club.
They have been very lucky to enjoy forest school
and cookery school experiences which are not offered by many other nurseries.

Reply from Jenni McDougall, Operations Project Manager at Benison Day Nursery

Thank you ever so much for taking the time to write such a wonderful review, the team will be delighted to read your comments.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Katie R (Mother of Child) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children have attended Benison, and we couldn’t recommend it enough. I’ve been very impressed with their management of children with allergies (my son has a nut allergy). The facilities such as their excellent Forest School and Cookery Class with the brilliant chef are second to none and
have provided very precious memories for my two children. Most importantly what stands out to our family is the genuine love and care that the ladies in the nursery show to the children in their care. Entrusting the care of your precious children is a tough decision and one we didn’t take lightly, but as soon as we visited Benison, we knew this was where we wanted our children to go. I’m very thankful for the wonderful staff for the love, care and guidance of our little ones in their formative years, and for inspiring a love of learning that will see them right for years to come.

Reply from Jenni McDougall, Operations Project Manager at Benison Day Nursery

Thank you ever so much, Katie, on behalf of the team at the nursery for a wonderful review, I'll be sure to get down there soon for one of those cookery classes you mention, they sound fabulous!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from C G (Mother of Child) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son joined Benison aged 8 months in September 2023. The girls at Benison have been outstanding, they are caring, nurturing and supportive, not only for my son but for us as parents as well. They provide detailed information about his day on each pick-up as well as keeping us up to date throughout
the day on the app which is reassuring to see how lovely his day is going. My son has come on leaps and bounds since starting at Benison. They always do so much with him in his day there and send him home with amazing crafts and memories for us to keep. He is always well fed and well slept and they go above and beyond to make sure they follow what you want for your child. Nothing is too much for the girls and I would highly recommend Benison to others.

Reply from Jenni McDougall, Operations Project Manager at Benison Day Nursery

Thank you, on behalf of the team, for such a glowing review, it is much appreciated and we are delighted to hear how much your son is thriving at Benison.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from G D (Mother of Child) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter joined Benison Day Nursery in the baby room at 15 months old. She is now 3 and placing her here has been the best possible decision I could have made. All three nursery areas (Babies, Toddlers and Nursery Class) have been absolutely incredible in working to ensure she is safe, feels valued
and continuously developing her skills and life experiences.
The experiences she has been fortunate to encounter provided by the nursery have been second to none! From on-site cookery and forest schools to external trips to farms, recycling centre and the river. Benison goes out of their way to ensure her days are filled with excitement, stimulation and adventure. Helping her to grow into the confident, sociable and caring individual she is now!
The staff are always on hand to discuss any worries, provide support and greet us with a big smile morning and evening! Nothing is ever too much trouble!

Reply from Ella Lister, Sales and Customer Service Executive at Benison Day Nursery

Thank you so much for your lovely review of our nursery. We are so delighted to hear that your daughter's time with us has been so fantastic! We are lucky with our wonderful team provides such a nurturing and safe environment for our little ones to learn and develop - indoors and out, through all of our various exciting activities. We hope that your little one continues to grow and thrive with us for years to come in the future!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from L C (Mother of Child) published on 4 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has thoroughly enjoyed her time at Benison.
The cookery and forest school classes are a superb addition to activities that the children are exposed to on a regular basis.
The staff are communicative and caring towards the children and parents.
I look forward to my youngest starting there
in the near future.

Reply from Ella Lister, Parent Liaison at Benison Day Nursery

Thank you so much for your lovely review of our nursery. We are so delighted to hear that your daughter's time with us has been so fantastic! We love our cookery and forest classes and are so glad to hear they enriched your little one's time with us. We are lucky with our wonderful team provides such a nurturing and safe environment for our little ones and that you built such a strong relationship with them. We hope that your little one continues to grow wherever they go, and when your youngest joins that they thrive with us for years to come in the future!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Jenny L (Mother of Child) published on 2 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Benison Day Nursery have gone above and beyond to help my little boy. Since starting he has come on leaps and bounds. He is so so happy there. The staff are amazing very nurturing and caring. Nothing is too much. They have amazing facilities and he attends forest and cookery school which he loves! I
wouldn’t hesitate in recommending this nursery to anyone.

Reply from Ella Lister, Parent Liaison at Benison Day Nursery

Thank you so much for your lovely review of our nursery. We are so delighted to hear that your son loves his days with us! Our wonderful team are definitely are so committed and fantastic at what they do, providing a caring, nurturing environment for children to grow and learn. Its so great you can see the progress he's made since joining the nursery, and enjoys our classes too. We hope that your little one continues to grow and thrive with us for years to come in the future!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 8.9 (8.942)

Overview of Review Score

The Review Score of 8.9 (8.942) out of 10 for Benison Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.340 for Benison Day Nursery is calculated as follows: ( (102 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) + (6 Poors x 2) + (12 Very Poors x 1) ) ÷ 144 Ratings = 4.34

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.602 Points relating to the number of positive Reviews for Benison Day Nursery is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 number of registered child places is 16.6. 10 Positive Reviews ÷ 16.6 = 0.602

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Top 20 Large Nursery Groups 2020

Recipient: Thrive Childcare and Education

Date: Tuesday 31 Mar 2020 More details

Top 20 Large Nursery Groups 2019

Recipient: Thrive Childcare and Education

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Thrive Childcare and Education

Date: Thursday 01 Mar 2018 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Liz

Liz Thompson

Job Title: Regional Manager

Joined: 2024

Liz is covering the nursery as we recruit for a manager.


Natasha

Natasha Pye

Job Title: Deputy Manager

Joined: 2024

Natasha supports Liz in the smooth running of the nursery.


Frequently Asked Questions about Benison Day Nursery

What is the Age Range of Children that Benison Day Nursery accepts?

Benison Day Nursery accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Benison Day Nursery Open?

Benison Day Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Benison Day Nursery have capacity for?

Benison Day Nursery has capacity for a total of 83 Children.

How far is Benison Day Nursery to the centre of Chester?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Benison Day Nursery to verify any information. View our terms and conditions. Benison Day Nursery has a Platinum Service – more info.