Full day Sessions:
Babies £49.00
Toddlers £47.00
Preschool £45.00
Am Session/ PM Session:
Babies £28.00
Toddlers £27.00
Pre-schoolers £26.00
Brookvale Nursery has a Review Score of 9.7 (9.656) out of 10, based on 10 reviews in the last 2 years. Over all time Brookvale Nursery has 30 reviews.
Review from R M (Mother of Child) published on 4 September 2024
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Reply from Amanda Herd, Nursery Manager at Brookvale Nursery
Thank you for your kind words, it's always good to hear that we are doing a good job. We do our best to meet the needs of both children and parents and from your comments, we are getting that right. It has been an absolute privilege helping your children to grow and we wish them every success at school.
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Review from Katerina C (Mother of Child) published on 26 March 2024
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Reply from Amanda Herd, Nursery Manager at Brookvale Nursery
Thank you for your lovely comments. It's been a pleasure to watch your children grow and develop and we look forward to welcoming the new arrival soon.
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Review from Jayne S (Mother of Child) published on 26 March 2024
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Reply from Amanda Herd, Nursery Manager at Brookvale Nursery
Thank you for your lovely comments. We always try to offer support where we can, we understand that parenting is not an easy job and that leaving your child with others means developing trusting relationships. We are so thankful that you trust us to care for your child.
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Review from Cara L (Mother of Child) published on 26 March 2024
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Reply from Amanda Herd, Nursery Manager at Brookvale Nursery
Thank you for your lovely comments. Our aim is for parents and children to enjoy a positive and nurturing environment, from the moment you walk in, to the moment you leave, It's good to know we have achieved this.
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Review from S W (Mother of Child) published on 26 March 2024
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Reply from Amanda Herd, Nursery Manager at Brookvale Nursery
We pride ourselves on making children's communication development a priority, as this is the foundation of all other learning. We are very pleased to hear that your child has made such good progress in such a short period of time and we are sure that this will have a positive impact on her learning as a whole. Thank you for taking the time to comment on our setting.
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Review from T M (Mother of Child) published on 26 March 2024
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Reply from Amanda Herd, Nursery Manager at Brookvale Nursery
We really appreciate the trust and confidence you have in our setting, to care for and nurture three of your children. It's also great to know that we offer a consistent level of care and learning. We constantly look for ways to improve what we do and are grateful for feedback from all parents. Thank you again for your comments.
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Review from L T (Mother of Child) published on 26 March 2024
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Reply from Amanda Herd, Nursery Manager at Brookvale Nursery
Thank you for taking the time to provide feedback about your and your child's experience at the nursery. It's lovely to hear that your child is so settled in the nursery, especially as they only joined us recently.
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Review from M C (Mother of Child) published on 25 March 2024
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Reply from Amanda Herd, Nursery Manager at Brookvale Nursery
Thank you for taking the time to review our setting. It's great to know that you feel your child is making good progress and learning lots of new things in nursery. We like to feel we are here for parents too and understand it can be difficult to leave children, especially if they are upset, so it's also good to hear that you feel communication between nursery and parents works well and helps you feel reassured.
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Review from Loredana Stefania C (Mother of Child) published on 5 June 2023
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Reply from Amanda Herd, Nursery Manager at Brookvale Nursery
Thank you for your lovely comments. Supporting children's communication development is a high priority for the nursery and it is good to hear that parents feel the children make good progress in this area.
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Review from Dave P (Father of Child) published on 5 June 2023
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Reply from Amanda Herd, Nursery Manager at Brookvale Nursery
Thank you for your wonderful comments about the nursery and the staff team. It's great to know that parents feel their children make good progress. We always aim to ensure that children enjoy their time with us and work hard to build positive relationships.
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Review from K G (Mother of Child) published on 8 March 2022
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Reply from Amanda Herd, Nursery Manager at Brookvale Nursery
Thank you for your comments. We always try to ensure parents have information about their child's day in nursery both through the Famly app and when children are collected. Parent partnership is very important to us and it's good to know that you find this useful.
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Review from Katie C (Mother of Child) published on 3 March 2022
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Reply from Amanda Herd, Early Years Manager at Brookvale Nursery
Thank you for your very kind words, they are much appreciated. The staff team work hard to ensure that all children's needs are met and it is always good to hear that we are doing a good job.
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Review from A M (Mother of Child) published on 20 September 2021
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Reply from Amanda Munday, Nursery Manager at Brookvale Nursery
Thank you for your feedback. It's always good to hear that children enjoy the time they spend with us.
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Review from Julie B (Mother of Child) published on 24 May 2021
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Reply from Amanda Munday, Nursery Manager at Brookvale Nursery
Thank you for your lovely review of our setting. We work hard to make sure that parents feel comfortable leaving their child at nursery and that children are happy and settled. Every child is different and we always try to meet children and families individual needs. We are so pleased that you feel our approach works well.
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Review from E H (Grandmother of Child) published on 17 May 2021
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Reply from Amanda Munday, Nursery Manager at Brookvale Nursery
Thank you for your lovely comments. It's great to know that our first holiday club has been such a success.
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Review from Julie C (Mother of Child) published on 12 May 2021
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Reply from Amanda Munday, Nursery Manager at Brookvale Nursery
Thank you for your kind words. We do work hard to ensure that children are well settled. It's also great to hear that you find our app useful for communication with staff and hope you enjoy being able to see the progress your child is making, through the observations and photos posted in your profile in the app.
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Review from Charlotte W (Mother of Child) published on 12 March 2021
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Reply from Amanda Munday, Nursery Manager at Brookvale Nursery
Thank you for your lovely comments and feedback. It's great to know that we are doing a good job.
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Review from Louise H (Mother of Child) published on 6 July 2020
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Reply from Linda Stoddart, Manager at Brookvale Nursery
It is nice to receive such positive feedback and to know that you are happy with the service we provide.
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Review from Jemma F (Mother of Child) published on 6 July 2020
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Reply from Linda Stoddart, Manager at Brookvale Nursery
Thank you so much for your kind comments your feedback is really appreciated.
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Review from Angela P (Mother of Child) published on 28 October 2019
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The Review Score of 9.7 (9.656) out of 10 for Brookvale Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.942 for Brookvale Nursery is calculated as follows: ( (113 Excellents x 5) + (7 Goods x 4) ) ÷ 120 Ratings = 4.942
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.714 Points relating to the number of positive Reviews for Brookvale Nursery is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14. 10 Positive Reviews ÷ 14 = 0.714
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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