Bright Horizons Clairmont Day Nursery and Preschool has a Review Score of 9.9 (9.908) out of 10, based on 20 reviews in the last 2 years. Over all time Bright Horizons Clairmont Day Nursery and Preschool has 105 reviews.
Review from Samantha (Mother of Child) published on 18 October 2016
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Review from Danielle B (Aunt of Child) published on 18 October 2016
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Review from Bethan H (Mother of Child) published on 26 April 2016
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Review from Chery P (Mother of Child) published on 20 April 2016
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Review from Lesley M (Mother of Child) published on 20 April 2016
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The nursery is well maintained and the staff are friendly and approachable and care for every child who attends the nursery.
The outdoor space is excellent at the nursery which has 2 gardens.
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Review from Louise (Mother of Child) published on 11 April 2016
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Reply from Marketa Cardon, Bright Horizons Team at Bright Horizons Clairmont Day Nursery and Preschool
We really appreciate that you have taken time out to share your feedback, your opinion is very important to us. I am going to share your comments with the Nursery Manager and ask her to speak to you, so we can address your areas of concerns.
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Review from Ross (Father of Child) published on 22 March 2016
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Review from Rachael R (Mother of Child) published on 22 March 2016
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Review from L D (Mother of Child) published on 22 March 2016
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Review from R G (Mother of Child) published on 22 March 2016
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Review from Sarah (Mother of Child) published on 23 February 2016
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Review from Lisa (Mother of Child) published on 23 February 2016
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Review from B (Mother of Child) published on 3 February 2016
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Review from K M (Mother of Child) published on 26 November 2015
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The nursery setting is within a Victorian house with the baby unit in a separate building to the older children. The different aged rooms are good sizes with different learning areas within each room. The outdoor space is excellent with 2 gardens for the different ages of children.
The quality of food that is served is excellent so much so my daughter often eats seconds and thirds of her meals!
The nursery are always open to new ideas and they have lots of exciting activities planned for the next year to enhance the children's time at Clairmont.
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Review from Stephen M (Father of Child) published on 25 November 2015
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Reply from Marketa Cardon, Mrkg at Bright Horizons Clairmont Day Nursery and Preschool
We really enjoy hearing from our families and understand how important your views are. Thank you for taking the time to share your thoughts.
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Review from Kirsty T (Mother of Child) published on 3 November 2015
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Review from SB (Mother of Child) published on 23 October 2015
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Review from Susie B (Mother of Child) published on 13 October 2015
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Reply from Marketa Cardon, Mrkg at Bright Horizons Clairmont Day Nursery and Preschool
Thank you very much for your positive feedback.
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Review from Jennie P (Mother of Child) published on 7 September 2015
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Reply from Julie-Anne Hayward, Website Administrator at Bright Horizons Clairmont Day Nursery and Preschool
Thank you so much for your great feedback. We really appreciate it.
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Review from Amanda J (Mother of Child) published on 7 September 2015
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After being worried sick that my little boy would never be happy when
Reply from Julie-Anne Hayward, Website Administrator at Bright Horizons Clairmont Day Nursery and Preschool
Thank you so much for your positive feedback. We are delighted to hear that you are happy with the level of care our nursery provides.
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The Review Score of 9.9 (9.908) out of 10 for Bright Horizons Clairmont Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.908 for Bright Horizons Clairmont Day Nursery and Preschool is calculated as follows: ( (219 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 240 Ratings = 4.908
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Clairmont Day Nursery and Preschool is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
Organiser: Bright Horizons Clairmont Day Nursery and Preschool
Date:
Friday 27 Jun 2025
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Organiser: Bright Horizons Clairmont Day Nursery and Preschool
Date:
Saturday 25 Jan 2025
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Organiser: Bright Horizons Clairmont Day Nursery and Preschool
Date:
Saturday 21 Sep 2024
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Organiser: Bright Horizons Clairmont Day Nursery and Preschool
Date:
Saturday 21 Sep 2024
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Job Title: Nursery Manager
Joined: 2006
Job Title: Deputy Manager
Joined: 2011
Job Title: Third in Charge
Joined: 2014
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