Kids Planet Congleton

Chapel Street, Congleton CW12 4AB
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9.6 31 Reviews
  • Kids Planet Congleton, Congleton
Kids Planet Congleton is an 80 place setting located on Chapel Street.

The nursery provides excellent facilities with large and spacious rooms with a secure outdoor area providing children with the fresh air and outdoor fun.

The nursery is located in the Congleton area and close to the town centre with close proximity to local parks and libraries.

Care Provided by Kids Planet Congleton

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Gemma Stott (Nursery Manager)
  • Number of Childcare Staff
  • 28
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Kids Planet Congleton

  • Various funding accepted (15 and 30 hours). We offer, Sibling discount, NHS discount, Tax Free Childcare. Rates vary by location/nursery setting.
    Please get in touch with the nursery for our most up to date fees and availability.


Total of 31, showing 21-31
9.6

Kids Planet Congleton has a Review Score of 9.6 (9.635) out of 10, based on 11 reviews in the last 2 years. Over all time Kids Planet Congleton has 31 reviews.

Overall Experience

  • 27
  • 4
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Overall Experience  Overall Experience 5.0 out of 5

Kids Planet Congleton are just the most wonderful team - my little boy as been there since he was 11 months old and the team have taken great care of him since day one. The level of development we have seen in him since being at Kid's Planet is exceptional and that's all down to efforts of the team.
The chef makes delicious meals, with my little boy often enjoying multiple servings!
I feel the team have created the perfect balance of professionalism and family friendliness and I really couldn't be happier with the entire team and the care they show my boy - thank you!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended this nursery since three months old and I cannot fault the quality of care she has received throughout her time there. The staff are brilliant and have built up such a good rapport with us.

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Overall Experience  Overall Experience 5.0 out of 5

When we first started looking around for nurseries for our little girl we were drawn straight away to Kids Planet Congleton, the staff were so friendly and got my little girl involved in playing and making her feel welcome which made us feel really good. So we had to choose this nursery.
Now she’s
been there for a while she is learning new things every week, I love how we get updates throughout the day about what she is getting up to and what she’s eating etc.
All the staff are friendly and are amazing with my little one. Wouldn’t change a thing.

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Overall Experience  Overall Experience 4.0 out of 5

My only suggestion would be that handovers are limited to a minute to speed up the process of collection. Most information can be put on the app so there shouldn't be a need for a lengthy handover process.

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Overall Experience  Overall Experience 5.0 out of 5

I have two children who attend the nursery and we have had a good experience across all rooms from the baby room through to the pre-school room. A wide range of interesting and engaging activities are arranged each day for the children. I particularly like how the activities are tailored and developed
depending upon the interests of that particular child. When my children have shown an interest in a particular activity or theme, they are then encouraged to develop that interest further, by engaging in bespoke activities with members of staff. The staff at the nursery are excellent and you feel reassured that they have a genuine passion for the work that they do and for your child’s development.

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Overall Experience  Overall Experience 5.0 out of 5

We have had a great experience with Kids Planet Congleton. Staff always greet you with a smile and are friendly and supportive. The nursery has lots of lovely resources for the children and often host activities or take the children out into the local area. The meals provided are varied, healthy and
tasty and always go down well with my child.

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Overall Experience  Overall Experience 4.0 out of 5

My overall experience with the nursery is good. My daughter has settled well and enjoys all the activities and outdoor play. I feel sometimes the changes of staff in the rooms and change of routine within the nursery unsettles her a little. The management within the nursery is good, however, the finance
team are unhelpful and are poor with parent contact.

Reply from Linda Fairbrother at Kids Planet Congleton

Thank you for your feedback. I apologise for any inconvenience this has caused. Head office is looking at resolving these issues with the finance team moving forward. We have now established set teams and routines within all of our childcare rooms and hope you and your daughter feel more settled. As always, please do not hesitate to contact me with any questions or queries you may have. Kind regards, Linda.


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Overall Experience  Overall Experience 5.0 out of 5

Over the past 8 years the staff at Hilltop have cared for both my children, and I wouldn't hesitate to recommend it. The nursery offers a wide variety of indoor and outdoor activities, as well as outings to the local park, shops, library, etc to develop life skills. In pre-school my daughter also
enjoys the additional classes such as dance, football, PE and science. The staff are wonderful with the kids, who work hard to provide a caring and safe environment. I'll be sad to say goodbye in September when my daughter starts school!

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Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly, warm and caring and my daughter loves going there. She always runs straight to staff. She has come on leaps and bounds with language and social skills.

Reply from Gail Ollier, Manager at Kids Planet Congleton

Thank you.


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Overall Experience  Overall Experience 4.0 out of 5

My little one has attended Hilltop Nursery since April 2017. Since the nursery has been taken over it is clear that Kids Planet are developing the nursery for the better. The nursery has been redecorated and the rooms have become one room rather than separate areas. With the introduction of the app,
I can now see pictures of my little one and what they have been up to every day. The team there are great, especially the key workers, and provide feedback at the end of each day and are happy to help with anything.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been to this nursery for 5-6 years. Amazing staff, very helpful. Children are well looked after. My daughter now attends and we have no issues whatsoever. I know if there were they would be resolved.

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Current Review Score: 9.6 (9.635)

Overview of Review Score

The Review Score of 9.6 (9.635) out of 10 for Kids Planet Congleton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.947 for Kids Planet Congleton is calculated as follows: ( (125 Excellents x 5) + (7 Goods x 4) ) ÷ 132 Ratings = 4.947

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.688 Points relating to the number of positive Reviews for Kids Planet Congleton is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16. 11 Positive Reviews ÷ 16 = 0.688

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

Gemma

Gemma Stott

Job Title: Nursery Manager

Joined: 2024

Gemma has dedicated over 20 years to a fulfilling career in childcare, progressing from a practitioner to a managerial role. Her qualifications include a Level 3 in Childhood Studies and Teaching and Learning.