Bright Horizons Lancaster Day Nursery and Preschool

Royal Lancaster Infirmary, Ashton Road, Lancaster LA1 4RP
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9.9 46 Reviews
  • Bright Horizons Lancaster Day Nursery and Preschool, Lancaster
Lancaster Day Nursery and Preschool offers exceptional care and early education for children aged 3 months to 4 years.

The all-inclusive care includes nutritious meals, nappies, formula, and more. With convenient onsite parking and a buggy park, it is ideally located on the grounds of the Royal Lancaster Infirmary, offering longer hours from 7:00am to 6:30pm.

The nursery provides spacious rooms designed to support your child’s development at each stage.

The baby room, for children aged 3 months to 2 years, is bright and inviting with plenty of space for exploration and a separate sleeping area. It also features direct access to the baby garden.

Toddlers (ages 2 to 3) enjoy a cosy room that encourages toilet training and language development, while preschoolers (ages 3 to 5) have a dedicated space to build key skills and prepare for school, with access to a shared garden. All children benefit from Boogie Mites music sessions, which use music and song to support learning.

The nursery follows the Bright Beginnings Curriculum, an enriching programme designed by Early Years specialists, which builds upon the government’s EYFS curriculum.

This holistic approach to education nurtures your child's wellbeing and personal growth, ensuring they thrive as they transition between rooms or prepare for school. Parents can stay connected and updated on their child’s activities through the Bright Horizons Family app, providing peace of mind and a window into their little one's day.

In addition to indoor learning, it offers outdoor adventures in two large gardens. Babies have their own garden filled with age-appropriate activities, while toddlers and preschoolers share a spacious area with free-flow access and an exciting Forest School section, perfect for exploring nature.

Care Provided by Bright Horizons Lancaster Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Number of Childcare Staff
  • 21
  • Total Places for Children
  • 62
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:30
    Tuesday 07:00-18:30
    Wednesday 07:00-18:30
    Thursday 07:00-18:30
    Friday 07:00-18:30
  • When Closed
  • Bank Holidays
  • Parking
  • There is parking for parents and visitors outside the gate.


Bright Horizons Lancaster Day Nursery and Preschool Reviews (46)

Total of 46, showing 21-40
9.9

Bright Horizons Lancaster Day Nursery and Preschool has a Review Score of 9.9 (9.864) out of 10, based on 13 reviews in the last 2 years. Over all time Bright Horizons Lancaster Day Nursery and Preschool has 46 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Brilliant communication from the Nursery. I love the daily updates on the app with lots of lovely pictures. Great environment for my son with lots of activities. Caring staff who put in lots of effort. This Nursery is fantastic for my Sons development. He loves going to nursery. Proper homely meals,
he is always well fed.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started this nursery at the beginning of January. Since she's started I've noticed nothing but positive changes in my daughter's behavior and development. The staff and management are absolutely wonderful and provide the utmost care to my child, which as a mother is one of the most important
things I could ask for. I can never thank everyone enough for the care and help they provide my child.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started nursery at the beginning of this year, being only ten months old. As a first-time mum, I was really anxious about leaving her at nursery to begin with but have found all of the staff at Lancaster Day Nursery really helped to settle me, as well as my little girl. It has only been
a few weeks but she seems to have already gotten used to the nursery routine and is having lots of fun when I go to pick her up. It took no time at all for her to bond with her key person and I really appreciate all of the time and effort that they put into making her feel safe and comfortable. The app is also great to be able to keep up with how she is spending her day and it’s very informative. We are extremely happy with the nursery so far and can’t thank the staff (especially her key person) enough for how well my daughter has settled.

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Overall Experience  Overall Experience 5.0 out of 5

I'm very satisfied with the nursery and the lovely staff. All the staff are all wonderful. My child has gained lots of social skills. She enjoys going to the nursery every day.

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Overall Experience  Overall Experience 5.0 out of 5

All the team at the nursery are friendly, thoughtful and very capable. Our daughter always has a great time there. The support with her reading is especially appreciated and during the pandemic has been exceptional.

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Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful nursery. The team are always so happy to see our little one and she absolutely loves her time with them. The new app is great for feedback, absolutely love seeing the daily pictures. Keep up the good work!

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend the nursery enough, the dedication and time given to our daughter since starting nursery have been amazing!
The support from the staff to settle her in during the pandemic, whereby prior to attending nursery she had very little contact with other people has just been fantastic.
This has also made my return to work really easy!
Since starting nursery, my daughter has taken a particular shine to one of the nursery workers. Once she sees her smiley face welcoming her in the morning there's no looking back to me or her daddy!
Having said that, the manager and all the staff have been amazing during these uncertain times. We rely on the nursery so much to ensure we can still work. How they have managed the situation is an absolute credit to the team!
On behalf of myself, my husband and most importantly the nursery worker...thank you all so much, you're all doing a fab job! It really hasn't gone unnoticed!

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Overall Experience  Overall Experience 5.0 out of 5

Both our children are going through the nursery at the moment, one pre-school and one in the intermediate room. Both love going and always come out full of beans and talking about their day.
They both started in the baby room and the support for new parents and the babies is excellent and they seem
to just be able to deal with anything.
The key workers for both children are loved by the kids so that just shows how well the whole setup works.
The whole team seem very professional and friendly, including all the support staff who we don’t see very often.
The response during the pandemic has been excellent, open all the way through and running the nursery even with reduced numbers sometimes. We hardly noticed a difference it was dealt with so well.
Our son, the eldest child, moves on to school in September, and he’s already asking if he can see the staff after school when we pick up our daughter, which says it all.
Excellent nursery and a special thanks to the key workers.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery have supported not only my son but me as a first time mum with their advice. They have encouraged my son to try new things and he has thrived.
I know that when he starts school in September that he will miss nursery and the staff there, but I know that because of their love
and dedication he will transition well into reception.
I cannot thank the staff enough for their support.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter joined in the baby room. She is now in pre-school. Not only does she love it, I feel like I have been supported through every step of the way as well.
I genuinely feel that it is a place filled with joy and positive. What more would you want for your children.

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Overall Experience  Overall Experience 4.0 out of 5

My boy enjoys going to nursery. I think he receives lots of cuddles from the lovely carers and has become particularly fond of them. He occasionally shows off some of the skills he has acquired from the nursery like pretending to read books belonging to his elder siblings.

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Overall Experience  Overall Experience 5.0 out of 5

Our eldest is now 4 and developed a wonderful personality at nursery. He has a huge amount of respect for his key worker, and the trusting relationship he has with her has been so valuable. Life through Covid has been tough on children, but the Lancaster team have done amazing work to help the children
and families feel safe, secure... and as normal as we can. And last month, our daughter started nursery at 11-months in the baby room, and wow! They have been amazing in adjusting to the new rules, and understanding of how it feels for parents. Our little girl loves going to nursery and is so excited to see all the staff in the morning. Her key worker and colleague have done an amazing job of settling her. The biggest compliment is that when we drop her off, she's always looking in, and not back at mummy and daddy. Both my children are thriving here, and I'm so grateful to all of the wonderful team helping nursery be a place of love, fun and learning for my children.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at this nursery for 3 years. She absolutely loves going there.
The staff work as a great team and constantly keep us informed of our daughter's progress and daily activities.
The passion and enthusiasm of the staff is clear to see and I feel that is the reason my daughter is
coming along "leaps and bounds" in her personal development.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for helping my little boy settle into the nursery when he struggled with the transition of me dropping him off. Bright Horizons ensured he was settled, offering cuddles and lots of communication with Mum and Dad on his progress. My son has built an amazing bond with many
staff members, probably all. My son has come on leaps and bounds since attending Bright Horizons. He is more confident going now which is nice. I know my son is in completely safe hands at Bright Horizons.

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Overall Experience  Overall Experience 4.0 out of 5

After joining the nursery in May 2018, my little girl has settled really well into nursery life at Bright Horizons Lancaster. She has achieved many developmental milestones and has developed good relationships with staff who have been very supportive through the settling in period.

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Overall Experience  Overall Experience 5.0 out of 5

The staff settled my daughter into the nursery straightaway and she loves coming each day.
They provide lots of activities throughout the day and enjoy learning about what she has done.
The nursery is always sending lots of lovely artwork home each week and each day enjoy reading her day in her life
sheets.
Each morning the staff are keen to know how she has been throughout the night and if there is any change to her care during that day.
Because they provide great care for my daughter I have been able to go back to work with ease.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started with this nursery at 6 months old. She is still there and is now 2 years. The nursery is very professional, caring and helpful. My daughter has advanced in her learning and her confidence in meeting other children and adapting to her routine is fantastic and I believe this is down
to her attending this fantastic nursery. All the staff are lovely and you can see they all enjoy their work. Nothing is too much trouble. I would highly recommend Hospitots.

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Overall Experience  Overall Experience 4.0 out of 5

I feel our daughter is really cared about at this nursery. She is relatively new to the nursery environment and the staff have all gone above and beyond to help her settle and feel happy. The nursery is however costly and the allocation of the 30 free hours is not very "customer friendly" and is somewhat
off-putting. Several other local nurseries are offering the allocation much more competitively.
Also whilst I understand the workload the nursery is bad at replying to emails or providing receipts of invoices meaning we have missed the cut off for our salary sacrifice scheme resulting in us losing the opportunity to save money.

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Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with Hospitots Lancaster. Both my children have gone through the nursery. The nursery carers are motivated, engaged with the children, helpful and extremely knowledgeable. They provide a lovely atmosphere which the kids love. After three years of nursery my daughter was ready for
school and was well trained in socialising and making friends. My son is following the same route. I can not recommend them more.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending this nursery for 3 years and she loves it! She adores the staff and has so much fun - I love it when she tells me what she's been learning about that day! The staff are wonderful, completely understanding of any particulars that you may want them to pay attention to/embrace
and very easily approachable should you have a query or a worry. I would not hesitate to recommend this nursery to anyone looking for somewhere bright, pleasant, nurturing and enjoyable for their child. It gives you confidence when you are leaving your child with someone else, particularly for what could be the first few times.

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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Bright Horizons Lancaster Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Bright Horizons Lancaster Day Nursery and Preschool is calculated as follows: ( (136 Excellents x 5) + (15 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 154 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Lancaster Day Nursery and Preschool is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 number of registered child places is 12.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Cheryl

Cheryl

Job Title: Nursery Manager

Cheryl has been employed by Bright Horizons for six years, previously stationed at the Broadgreen Nursery in Liverpool, where she honed her management skills and expanded her knowledge. With over 13 years of experience in the childcare sector, she has also served as an Ofsted registered nanny for multiple families while working in nurseries. Her profound passion lies in creating nurturing nursery environments that foster the emotional well-being of all children, enabling them to flourish in various developmental aspects.


Originally from Liverpool, she currently resides in Preston with her family and three dogs. Outside of work, she relishes spending quality time with her family and indulging in leisurely walks.


Emma

Emma

Job Title: Deputy Nursery Manager

Meet Emma, the Nursery's Deputy Manager and SENCO. She ensures smooth family transitions and supports children with additional needs, guiding families through their journey to school. With a Level 6 BA (Hons) in Early Years Education Studies and a PGCE in FE, Emma's extensive experience guarantees high-quality care and education.


Her team shares a passion for nurturing family well-being and facilitating educational journeys.