Treetops Day Nursery has a Review Score of 9.8 (9.777) out of 10, based on 21 reviews in the last 2 years. Over all time Treetops Day Nursery has 78 reviews.
Review from Helen L (Mother of Child) published on 30 March 2023
Submitted via Website •
Report
Reply from Paula Malik, Director at Treetops Day Nursery
Your kind words mean everything to the staff team.
Thank you.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Katie D (Mother of Child) published on 20 February 2023
Submitted via Website •
Report
Reply from Paula Malik, Director at Treetops Day Nursery
Hi Katie, we expected this review following the disagreement we had about our policy for children not attending nursery with Strep A. We strongly disagree with your comments and have always been more than accommodating to your needs.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from E S (Mother of Child) published on 28 November 2022
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Kate G (Mother of Child) published on 1 August 2022
Submitted via Website •
Report
Reply from Paula Malik, Director at Treetops Day Nursery
Thank you so much. I know the staff team will really appreciate your kind words.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from A K (Mother of Child) published on 30 May 2022
Submitted via Website •
Report
Reply from Paula Malik, Director at Treetops Day Nursery
Thank you for your review. Treetops is a old beautiful building and our options for decor are limited. Our Forest garden is a ongoing project and we are thrilled all our children and parents are so happy with it. We are fortunate with our excessive grounds to be able to offer both indoor and outdoor learning.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Fay B (Mother of Child) published on 4 April 2022
Submitted via Website •
Report
Reply from Paula Malik, Director at Treetops Day Nursery
Thank you so much for your review the Pre-school team are so happy when parents show their appreciation of all their hard work. We really do try our best.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from L C (Mother of Child) published on 15 February 2022
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Bryn K (Father of Child) published on 10 February 2022
Submitted via Website •
Report
Reply from Paula Malik, Director at Treetops Day Nursery
Thank you for your review, it was expected. I am pleased to say that the member of staff you bullied is fine now thank you. Your aggressive, bullish behaviour to a long-standing, well-respected staff member, loved by many families was out of order and very upsetting to say the least.
We hope your child has settled well into his new nursery and wish him all the best.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Amy G (Mother of Child) published on 13 December 2021
Submitted via Website •
Report
Reply from Paula Malik, Director at Treetops Day Nursery
Thank you for your lovely review - the staff team do appreciate it.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Alaa I (Mother of Child) published on 21 June 2021
Submitted via Website •
Report
Reply from Paula Malik, Director at Treetops Day Nursery
Thank you for your kind words. We try our best for all children and parents
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Amy J (Mother of Child) published on 2 June 2021
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from N S (Mother of Child) published on 2 June 2021
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Hussein K (Father of Child) published on 19 May 2021
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from H H (Mother of Child) published on 19 May 2021
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Martha C (Mother of Child) published on 19 May 2021
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from M B (Mother of Child) published on 19 May 2021
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from C W (Father of Child) published on 12 May 2021
Submitted via Postal Card •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Donna F (Mother of Child) published on 6 March 2021
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from Rachel B (Mother of Child) published on 4 March 2021
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
Review from J A (Uncle of Child) published on 2 March 2021
Submitted via Website •
Report
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
The Review Score of 9.8 (9.777) out of 10 for Treetops Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.831 for Treetops Day Nursery is calculated as follows: ( (208 Excellents x 5) + (40 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 249 Ratings = 4.831
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.946 Points relating to the number of positive Reviews for Treetops Day Nursery is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 111 number of registered child places is 22.2. 21 Positive Reviews ÷ 22.2 = 0.946
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Treetops Day Nursery to verify any information. View our terms and conditions. Treetops Day Nursery has an Enhanced Service – more info.