Incy Wincy's Ltd Reviews (11)
Over all time Incy Wincy's Ltd has 11 reviews.
Review from R R (Mother of Child) published on 13 December 2022
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Overall Experience
5.0 out of 5
It is easy to get in touch with staff by telephone and easy to follow the day-to-day activities of my child as an app is used to record most things. Receiving "observation" is best, as usually describes new skills that are accompanied by photos.
Reply from Annalisa James, Owner at Incy Wincy's Ltd
Thank you for taking the time to give your review. We are delighted that you have marked us five stars for your overall experience, this means a lot to the team. We strive to deliver 5-star service in all areas, so it is disappointing that we've not met your expectations in some sections. We would appreciate it if you could spare some time to discuss how we could improve and perhaps give us the opportunity to explain what work goes on behind the scenes to help the team deliver the highest possible standard of early years education and care to the children that attend Incy Wincy's. We previously won the prestigious national Nursery World Food award, the same team continue to work hard to ensure we deliver a seasonal nutritionally balanced menu to the children.
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Review from J M (Father of Child) published on 22 November 2022
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5.0 out of 5
Reply from Sarah Moon-Gatford, Nursery Manager at Incy Wincy's Ltd
Thank you so much, we appreciate you taking the time to give us this review and will be sure to share this with the team. It is wonderful to hear how much you value the Parent Café, we have more events planned and we will be sure to share some yummy tasters from our menu too!
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Review from Charlotte C (Mother of Child) published on 11 November 2022
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5.0 out of 5
Reply from Sarah Moon-Gatford, Nursery Manager at Incy Wincy's Ltd
Thank you for your kind words; it is lovely to hear how much your daughter enjoys her time at Incy Wincys; her giggle brightens up everyone's day. We know how lucky we are too. Our location makes it easy for us to get out into the community allowing us to provide all the little extras for the children.
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Review from R N (Mother of Child) published on 7 November 2022
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5.0 out of 5
Fantastic daily activities which are supported by special trips and visitors to the nursery. My daughter finds these incredibly engaging and talks about them a lot.
I feel the team and my daughter's key worker know my daughter
All in all, we have had a fantastic experience with this nursery.
Reply from Sarah Moon-Gatford, Nursery Manager at Incy Wincy's Ltd
Thank you for taking the time to share your thoughts. Your feedback around our key person approach, and in particular, our emotional support, will mean a lot to the team. It is lovely to hear we are communicating well with families too. If your daughter has had a particular favourite amongst our visitors and trips, do let us know, as we are planning into 2023.
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Review from Sarah R (Mother of Child) published on 14 December 2020
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5.0 out of 5
Reply from Sarah Moon-Gatford, Nursery Manager at Incy Wincy's Ltd
Thank you, we appreciate you taking the time to write a review; your words will mean a lot to Chef. Your daughter happily talks to him as he prepares our lunch and his yummy food gives us all the energy needed for our busy nursery days.
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Review from Rose I (Mother of Child) published on 14 December 2020
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5.0 out of 5
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Review from Gregory S (Father of Child) published on 12 November 2020
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5.0 out of 5
Very experienced management and knowledge of child developments are excellent.
High-quality childcare, food and experiences.
The flexible approach given during COVID challenges.
Reply from Sarah Moon-Gatford, Nursery Manager at Incy Wincy's Ltd
Thank you for this review, after a tricky year for families and nurseries we particularly value the feedback around our approach to the Covid period. Due to the challenges, we are more determined than ever to use our knowledge and experience to provide the very best care and education for every child attending.
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Review from James F (Father of Child) published on 10 November 2020
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5.0 out of 5
Reply from Sarah Moon-Gatford, Nursery Manager at Incy Wincy's Ltd
Thank you for taking the time to write a review, it is lovely to hear how much the boys enjoy their nursery day. We are glad the app gives you a peek into life at nursery, it has been a wonderful way for us to communicate with families in these socially distanced times!
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Review from Fiona F (Mother of Child) published on 9 November 2020
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5.0 out of 5
Incy's has
The outdoor space is cleverly designed while they use the local outdoor areas too. The chef creates such lovely fresh food to fill their tummies.
There is close communication between management, staff and families to ensure we are all on the same page. My boys cannot wait for it to be a nursery day!
Reply from Sarah Moon-Gatford, Nursery Manager at Incy Wincy's Ltd
Thank you for your wonderful words capturing our aims at Incy Wincy’s. It is lovely to know that we are making a difference to your boys in their early years. The team will continue to fill the nursery days with fresh air, yummy food, fun learning and more for them to enjoy!
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Review from Ashleigh E (Mother of Child) published on 23 October 2020
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5.0 out of 5
Reply from Sarah Moon-Gatford, Nursery Manager at Incy Wincy's Ltd
Thank you so much for taking the time to share this, I will pass it on to our fantastic team and we will look forward to seeing your son racing up to the door next week.
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Review from Leanne M (Mother of Child) published on 17 July 2017
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5.0 out of 5
The calm and warming atmosphere the nursery has, makes me feel reassured that my son is in great hands! I would like to thank all the staff for their hard work and care they put in every day for all the children.
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