Happy Jays York

Audax Close, Lancaster Park, Clifton Moor, York YO30 4RA
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8.2 8 Reviews
  • Happy Jays York, York
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Care Provided by Happy Jays York

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Denise Poppleton and Kathryn Payne (Managers)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 120
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas
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Happy Jays York Reviews (8)

8.2

Happy Jays York has a Review Score of 8.2 (8.208) out of 10, based on 3 reviews in the last 2 years. Over all time Happy Jays York has 8 reviews.

Overall Experience

  • 7
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Review from C F (Mother of Child) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Happy Jays York since the back end of 2023 and I couldn’t recommend this nursery enough! We had to take our daughter out of her previous nursery due to safety concerns which left us very wary and extremely nervous when looking for another placement, until she joined Happy
Jays. All the staff are beyond brilliant and really put their all into creating a happy, fun and safe environment for all the children attending. My daughter has come on leaps and bounds since joining and has completely come out of her shell socially. Our daughter’s key worker is fantastic and she has built such a special bond with her and has our complete trust when it comes to our daughter. Each day is never the same at Happy Jay’s as they are always doing something new, creative and fun with the children. As parents, both me and my husband have complete confidence in this nursery. Thank you Happy Jays for letting us relax when dropping her off, knowing she is in capable hands.

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Review from Paula A (Grandmother of Child) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is such a great place for my grandson. He loves to go and doesn't look back. The facilities are great. Plenty to keep any child busy. The staff are such a great bunch. They treat my grandson as the little individual that he is. They know what he likes and doesn't like. They are organised
and although there is plenty of outdoor play there are also lots of activities where everybody gets involved.
They work with parents to make sure that there are plans in place to help where there are development needs however the development of all of the children is important to them
My grandson is so comfortable with the staff at the nursery and he has come on so much since starting there.
Although communication was okay it was an area which needed improvement and it has. When I pick him up I get a rundown of his morning, what he has done, what he has eaten etc.
Happy Jays in York recently received a 'good' rating from Ofsted and I believe this is so well deserved. They are such a great team.

Reply from Nicola Njie, Nursery Manager at Happy Jays York

Thank you for taking the time to give us such an amazing review. We really do appreciate it.


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Review from Stacey A (Mother of Child) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t be more happier with Happy Jays York if I tried! My son has come on leaps and bounds since joining and it’s all down to their fantastic team. Yes, there has been some bumps in the road but as an ex-deputy manager of a nursery I understand it isn’t always smooth sailing with staffing etc.
The staff they have in place at the moment are great and each and every one of them have made time to build a relationship with my son and myself!
I know my son is in very safe hands when I drop him off and his development so far just proves that this is the correct nursery for him to attend!

Reply from Deni Popplewell, Manager at Happy Jays York

Thank you so much for this review we are all in need of a box of tissues.


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Review from Michelle B (Mother of Child) published on 5 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

There are far better, adequate nurseries than Happy Jays. I do not recommend. Just read the Ofsted report from September. Between May and September, this nursery went from needs improving to inadequate and there's a reason for it. Poor management, consistently using agency staff that don't know the
children. They did try to use the same staff, but it wasn't always possible. The number of times I went in to collect my son to be greeted by different staff was ridiculous. High turnover of permanent staff, I counted at least 6 in 4 months.
I had to fight to be allowed back in the nursery to collect my son.
There were multiple times my son had napped late afternoon and when I mentioned he shouldn't be napping, the standard response was 'oh should he not'. Most likely because the staff aren't permanent and it would be time-consuming to update all the different agency staff!
Communication on what was going on at the nursery was limited. Over 2 months there were just 5 observations uploaded to.

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Review from Liza H (Mother of Child) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow! What a truly outstanding nursery that really has gone above and beyond for my son. My son has additional needs and allergies, and the nursery and all of the staff went out of their way to accommodate every need for him. I can't recommend this nursery enough and I'm so grateful he attended this
nursery. They have given him the best possible start I could have wished for and I am truly grateful to them for this. You deserve all the recognition and more. Thank you to all the staff at Happy Jays York. Absolutely amazing.

Reply from Kerina Ridyard, Nursery Manager at Happy Jays York

Thank you so much for taking the time to post this. We very much appreciate it.


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Review from Jenny F (Mother of Child) published on 22 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is absolutely brilliant. My little girl loves Happy Jays, she's had an excellent start to her educational journey and the support she has had through a language delay and the need for grommets has been exceptional.The staff have so much time for her it is a pleasure to bring her. There
is so much for the children to do and has a very close knit feel to the setting. I couldn't recommend this nursery any more than I already do, I tell family and friends all the time how great they all are with her. Keep up the good work it's amazing.

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Review from Louise L (Mother of Child) published on 12 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy started at Happy Jays when he was 9 months old, he has always been happy there and has never had a problem transitioning from room to room, I feel this is due to the caring staff and brilliant practices they have in place. He has now left to go to school and I think he has had a great
start due to the care given at the nursery, nothing was ever too much trouble. Now my little girl has started in the baby room and couldn't be happier, she is thriving. The food in the nursery is well cooked and very nutritious with a great variety of different foods on the menu.

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Review from Gemma C (Mother of Child) published on 17 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy is now nearly 4 and has attended the nursery since he was 4 months old, the care he received as a baby right through to pre school has been outstanding. Nothing is too much trouble for the girls. He has made life long friendships with his all key persons throughout the nursery. He is
now due to start at our local school nursery. Having been at Happy Jays has prepared him in so many ways. He is well advanced for his age and I believe this is down to the teaching and learning that he has received from all the staff. The nursery is bright and open with an added nursery garden which is a great place to learn about the world around them, this is something my son enjoys as he loves been outdoors. All the staff are friendly and polite who all seem to really enjoy what they do.

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Current Review Score: 8.2 (8.208)

Overview of Review Score

The Review Score of 8.2 (8.208) out of 10 for Happy Jays York is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Happy Jays York is calculated as follows: ( (30 Excellents x 5) + (6 Goods x 4) ) ÷ 36 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.375 Points relating to the number of positive Reviews for Happy Jays York is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 3 Positive Reviews ÷ 24 = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Happy Jays York

What is the Age Range of Children that Happy Jays York accepts?

Happy Jays York accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Happy Jays York Open?

Happy Jays York is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Happy Jays York have capacity for?

Happy Jays York has capacity for a total of 120 Children.

How far is Happy Jays York to the centre of York?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Happy Jays York to verify any information. View our terms and conditions. Happy Jays York has a Basic Service – more info.