The Valley Nursery & Kids Club

New Road, Team Valley Trading Estate, Gateshead NE11 0JU
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9.9 79 Reviews
The Valley Nursery & Kids Club is a happy and stimulating day nursery and out of school club located on Team Valley Trading Estate in Gateshead.

The nursery provides care to children aged six weeks to 11 years old offering a breakfast club, after school club and holiday club while wrap-around pre-school sessions can also be arranged.

The nursery features light and airy rooms that are designed to suit the requirements of different children of all ages. Children also have access to three large enclosed outdoor play areas, a sensory room and sleep rooms.

The nursery has its own minibus fleet allowing for safe, transportation of children when taking part in outings and day trips.
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Care Provided by The Valley Nursery & Kids Club

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Team Valley Nursery Ltd
  • Person in charge
  • Clair Jones (Manager)
  • Number of Childcare Staff
  • 36
  • Total Places for Children
  • 152
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for The Valley Nursery & Kids Club

  • Full day sessions from FREE

The Valley Nursery & Kids Club Reviews (79)

Total of 79, showing 21-40
9.9

The Valley Nursery & Kids Club has a Review Score of 9.9 (9.884) out of 10, based on 42 reviews in the last 2 years. Over all time The Valley Nursery & Kids Club has 79 reviews.

Overall Experience

  • 70
  • 8
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Date Published

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42
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Review from J E (Mother of Child) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 2-year-old daughter goes to The Valley Nursery and I have nothing but praise for all of the staff and the nursery itself is absolutely amazing, my daughter is always so keen and eager to run in and have a day of fun. My daughter has also come on leaps and bounds being part of The Valley Nursery and
I couldn't be more happier with how everything is managed and dealt with. Highly recommend to anyone interested in putting their children in.

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Review from Natasha S (Mother of Child) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an amazing nursery. I have sent both of my children here and I cannot fault it one little bit. The staff are so friendly and always keep you updated on incidents/illnesses and progress etc. The progress that my children have made is amazing.

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Review from Allison N (Mother of Child) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two youngest children attend holiday clubs here. The club caters to a broad range of ages (mine are 5 and 10) and abilities and has a great timetable of events that parents can see in advance meaning you can prepare kids for the day (important with SEN kids).
Staff are always really friendly and
helpful. Even though they only see them during the holidays they remember them and any extra needs so I always feel safe knowing they are well looked after. Highly recommend this place for holiday club provision.

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Review from Terry G (Grandfather of Child) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I pick my granddaughter up, the staff are very pleasant and smiling. My granddaughter gives them hugs before she leaves, so that's a good sign, she's enjoying her stay. The security on the door is a fingerprint scan. Haven't had any issues when I've called to collect her.

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Review from Carl L (Father of Child) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 4-month-old is brilliantly cared for!
She always comes home in a fantastic mood having been well-fed and changed.
We get updates about changing, feeding and pictures every so often.
She loves spending time with the other children and enjoys playing on the mat and getting tummy time.
We were
worried at first about putting her in so young but have no such concerns any more.

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Review from L D (Mother of Child) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending the nursery since she was 10 months old and absolutely loves every minute of being there! Her key worker and other members of staff keep me up to date with anything that she has completed within her day via the app and it keeps me at ease knowing she's having a lovely
time! All the staff at the nursery are very welcoming and without a doubt play a massive part within my daughter's nursery experience! They have supported my daughter to reach new milestones and continue to learn her independence as well as many other new things!

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Review from S L (Mother of Child) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff and facilities. My daughter has been going to the nursery since June 2022 and I have had no issues.
Her key workers throughout Bluebells and Poppies have really taken the time to understand her needs and help her grow more independent and social.
The office
staff are amazing, very friendly and informative. Everyone there makes it feel like a family, which in my opinion makes all the difference.

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Review from B B (Mother of Child) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My three kids have been attending The Valley Nursery, Team Valley branch over the last five years.
All staff have been fantastic, very approachable, friendly and a great help too.
My kids look forward to going to The Valley Nursery and my two older ones aged 6+ really look forward to the kids club
activities especially in the half terms as they are very engaging, educative and exciting.
Keep up the fabulous genuine work you do!

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Review from Emma S (Mother of Child) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 4-year-old daughter started school as soon as she turned four, which meant that we required care over the summer period; however, she was a little too young for general summer schools, which often run from 5+. The Valley Nursery helped secure her a place just for the summer period, and I am very
pleased with the care she received from the ladies in her class who were always polite and helpful to me too. I would say that management isn't as organised as you'd expect; I received the documentation to complete regarding our daughter and who would collect the day she started, which should no doubt have been submitted prior. Overall, would recommend it.

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Review from A Q (Mother of Child) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding - thank you for the support for my autistic son. He has enjoyed holiday club very much and all staff have been great.

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Review from Monika N (Mother of Child) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my personal opinion, there is no better place for my child to be. The staff are extremely caring and supportive. Tasty fresh food every day. All staff meet you always with big smiles. I recommend this nursery to everyone.

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Review from C H (Mother of Child) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always professional, great activities in holidays, used this service for 5 years or more and my daughter loves going. Highly recommend to anyone thinking of daycare or out school club and holiday club.

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Review from M K (Mother of Child) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Daughter has been attending Valley Nursery since she was 11 months old. She was a Covid baby so I was very sceptical of how she will settle in and how she would be with the staff. She settled in really well, she started off being upset when I used to drop her off. But within a couple of weeks I saw
a big change and she would happily walk in. This was the biggest fear and I was so glad to be able to leave her and go to work knowing she was happy. The staff are lovely and with my daughter going into her final year I know they will prepare her for school life. The manager at valley nursery is also great and understanding always takes all notes and comments into consideration. Lovely nursery.

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Review from Dionne A (Mother of Child) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I absolutely love this nursery! The girls are amazing with my daughter! The girls are so attentive and caring! I feel so comfortable leaving my little girl with them! She runs into nursery which speaks volumes.
We get daily feedback which is always handy!

Reply from Clair Jones, Manager at The Valley Nursery & Kids Club

Thank you for your lovely review and feedback.
Seeing your little girl run into nursery saying her hello's and when she leaves always making sure she comes and says her goodbyes is one of the highlights of my day.
She is growing in confidence every day, you should be a very proud mammy.


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Review from Sarah L (Mother of Child) published on 23 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only say hugely positive things about this nursery setting. My son has been going to nursery since he was 1 year old. He is now nearly 4 years old, and leaving soon to start school. He has grown so much and developed so rapidly due to the fantastic staff, the rigorous processes that are in place
to nurture and guide the children. I know my son has had the best experience because he talks about his key workers and all of his friends every night after nursery, telling me about his fantastic day. He is so excited to go again in the morning - he even wants to go on a weekend sometimes! Such a lovely thing for a parent to see.
I love the nursery and would highly recommend it to anyone. The level of care that is provided is absolutely outstanding. The nursery is so deserving of its recent Ofsted grade. Well done and thank you for making my son's experience so memorable.

Reply from Clair Jones, Manager at The Valley Nursery & Kids Club

Thank you for your positive feedback and review. It has been our pleasure caring for your son over the past 3 years and seeing him develop and turn into the young boy he is now. Seeing the children bounce in happily with their key person is one of the best parts of my job.
We wish you all the best starting at big school.


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Review from Charlotte C (Mother of Child) published on 23 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl came here in September and I was very sceptical about changing nursery's as she had been in her previous nursery 2 and a half years but I am so glad I changed her. She came on leaps and bounds within the first few months and since she started I have noticed so many differences. Her speaking
came on great, she learnt so much! Became so advanced and built up a great relationship with all of the staff here. They all went above and beyond I couldn't fault them I am so grateful that they have been apart of her development, the activities and learning is fabulous, especially for the price. The meals are brilliant and I couldn't thank them anymore! So, so happy with my choice to bring my daughter here and in the future I would 100% choose to return with any future children and I would 100% recommend. Thank you The Valley Nursery & Kids Club you have all made my little girl's journey before school very special.

Reply from Clair Jones, Manager at The Valley Nursery & Kids Club

It has been our pleasure to welcome you and support you through the transition from old nursery to ours and I cannot agree with you anymore about how much your little one has blossomed in the time she has been with us.
We look forward to welcoming any future children you may have, don't leave too long.


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Review from Amy N (Mother of Child) published on 23 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous nursery. My little boy has been going since he was 11 months old. He is now almost 2 and a half. He loves his key workers. They really are a lovely bunch of nursery staff.
You know when a child is happy where they are when they wake up in the morning excited to go to nursery for the day.

Reply from Clair Jones, Manager at The Valley Nursery & Kids Club

A lovely review, thank you.
Your little one has settled with us so well and built strong relationships with his key worker. This massively helps them to transition into our care well.
I pride the nursery in my amazing staff team and how friendly and supportive they are to all children and families so to hear these comments is great to hear.


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Review from F T (Mother of Child) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for taking care of my son for two years. Appreciate that for all staff bless you. My son, he likes to go to nursery every day because he enjoys it so I am very happy for the best nursery to me. So again thanks so much to everyone.

Reply from Clair Jones, Manager at The Valley Nursery & Kids Club

It has been our pleasure caring for your boys and seeing them develop and achieve during their time with us.
We are so grateful and happy to hear your lovely feedback, thank you.


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Review from Rebecca G (Mother of Child) published on 9 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended The Valley Nursery for 6 months now. We were very hesitant putting her in nursery as we didn’t know how she would react being very clingy and shy. She had a settling in period with shorter days during Christmas and I’d say about 2 weeks into the new year she was walking in no
problem. All the nursery staff are great, my daughter loves them all! They even created a personalised timeline for her to look at to know when to expect me to pick her up to help her as she was asking a lot. She’s just started to do French group with a lady that comes into the nursery on Wednesdays which she enjoys too. We will both be sad when it comes time for her to leave to move on to school as she loves it there so much.

Reply from Clair Jones, Manager at The Valley Nursery & Kids Club

Thank you for this review, you are very right the personalised timeline was a great tool for her and hugely helped her in the settling-in period. French sessions have been amazing for the children and they have enjoyed each and every session. It is always sad when their last day arrives, however, the next chapter approaches quickly and I am sure will be a very smooth transition for her.


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Review from Fatos Y (Mother of Child) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last two years, even more of my sons have been going to this nursery. I found this nursery at the suggestion of my friend. Good thing I found it. Because my son loves going and loves his teachers very much. Their teachers and employees continue to make us happy with their respectful, polite
and most importantly experience. As a working mother, my only choice will always be this place. Thanks The Valley Nursery

Reply from Clair Jones, Manager at The Valley Nursery & Kids Club

Thank you for your feedback and such a lovely review.
Word-of-mouth recommendation is key as you have the support from existing families who have joined us. We are over the moon to see your child has a good relationship with his teachers and you have developed a strong, respectful and professional relationship with these staff.


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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for The Valley Nursery & Kids Club is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.884 for The Valley Nursery & Kids Club is calculated as follows: ( (451 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 499 Ratings = 4.884

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Valley Nursery & Kids Club is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 152 number of registered child places is 30.4, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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