Tynemouth Nursery at Billy Mill

142-144 Queen Alexandra Road West, North Shields NE29 9AF
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Top 20 award
9.9 179 Reviews
  • Tynemouth Nursery at Billy Mill, North Shields
Tynemouth Nursery at Billy Mill is prominently and conveniently located at the end of the Coast Road. In December 2021 the nursery was judged Outstanding by its Ofsted inspection.

The building was originally two substantial semi-detached houses and together now it forms a lovely sized nursery with Tynemouth's unique homely feel.

With fantastic homely rooms and a large outdoor play area Tynemouth Nursery at Billy Mill, recently refurbished and re-equipped in 2020, offers a catalyst of activities to enable children to learn through play and fulfil their full potential. Tynemouth Nursery at Billy Mill now incorporates a forest school nursery headed up by a fully qualified forest school teacher.

The nursery is proud to have the prestigious Millie's Mark accreditation awarded in 2018, having this award demonstrates the nursery's commitment to going above and beyond the minimum requirements for keeping children safe.

All staff working directly with children not only hold a paediatric first aid certificate but are also competent in how to apply this in practice.

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Care Provided by Tynemouth Nursery at Billy Mill

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Shirley Robinson (Nursery Manager)
  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 64
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Tynemouth Nursery at Billy Mill Reviews (179)

Total of 179, showing 1-20
9.9

Tynemouth Nursery at Billy Mill has a Review Score of 9.9 (9.936) out of 10, based on 50 reviews in the last 2 years. Over all time Tynemouth Nursery at Billy Mill has 179 reviews.

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Review from S B (Mother of Child) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child joined in January and loves it. She has come on so much already. All the staff are lovely and will go above and beyond. I love seeing her little updates and pictures on the app. I highly recommend this nursery.

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Review from M G (Mother of Child) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. The staff are so lovely and attentive. My child is very attached to me and finds it difficult on drop off for me to leave but the staff have her settled in seconds. Updates on the app throughout the day. She's always happy as anything on pickup. I can't recommend Tynemouth Nursery at
Billy Mill enough.

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Review from A l (Father of Child) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using this nursery for a while now and our child loves it! The staff and facilities are fantastic. Plenty of stuff to do and a very nice menu so every day is different. I would highly recommend this place for your little one.

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Review from Lucy S (Mother of Child) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Tynemouth Nursery at Billy Mill for around 6 weeks now and we have found all the staff friendly and helpful.
He is still settling in but loves coming along so far, he has busy days and is comfortable being left with his key worker and the rest of the girls.
Myself and his
Dad are very pleased we chose this nursery for my son.

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Review from Harry L (Father of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this nursery setting enough. Every member of staff is wonderful, they always seem genuinely interested in how the children are doing, and always take the time to receive them in with time and care - you never feel rushed to drop them off. I also love the face recognition entry, and
the app/diary system is great. Lovely to see photos of our little one enjoying themselves!
The staff are also super accommodating with requests for the occasional ad-hoc extra day, and are more than happy to try and help wherever they can.
They have been more than willing to accommodate nutritional and dietary needs, and are actually really understanding when it comes to children getting ill, being willing to take them unless they are genuinely too ill. Young ones tend to get snotty frequently, and I hear stories from other parents who have their children sent home just because they are snotty with a cold.

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Review from Sarah D (Mother of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a daughter, who has attended the nursery since she was 10 months old now almost 4, and a son, who has attended from 10 months who is approaching 2, and they both absolutely love it!!
The nursery have an app which is typically updated throughout the day with information on how your child is getting
on which is brilliant.
The girls (staff) are very approachable, attentive, very engaging with all learning/development needs and most importantly lovely with the children.
The food that is served within the setting is of a good variety and having a child who attended with multiple allergies was managed so well with confidence.
My daughter, who is in preschool has also taken part in many additional little trips which she has thoroughly enjoyed and I feel helped develop her ready for school.
Both of my children love attending the setting and I would and have recommended the nursery to friends.

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Review from Rhys L (Father of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our son started at the nursery, he has come on so much. He clearly enjoys being there and is obviously very well cared for. The staff are amazing, friendly and very supportive. The environment is so relaxed and it just feels like we are leaving him in a family home. It's a fantastic nursery!

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Review from R C (Mother of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've recently moved to the nursery after a negative experience with another one and it's worlds apart! It's clear how passionate the staff all are about their work and it has such a homely, safe vibe. Our little one loves going in and always comes home happy. The extra activities from external providers
and even pony rides are amazing too!

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Review from Kieran R (Father of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery, so pleased with the progress of my daughter since she's been going there. The staff are lovely and the communication is really good with updates of what she's been up to each day and detailed reports on what she's learning. I've been really impressed with some of the activities they arrange
including inviting people from outside to run classes with the kids, my daughter clearly loves it.

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Review from Stacey M (Mother of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the beginning of our child's nursery journey, we were instantly impressed. The staff are so attentive and know each child's needs and likes/dislikes inside and out. We love the interaction each staff member shows with each child and how safe we feel leaving our child in the care of the staff at
nursery, little updates of our child's day via the app puts yourself at ease knowing you are able to keep up to date on their days at nursery, updates on events upcoming at nursery as well as photos. The support both ourselves and our child have received throughout our child's nursery experience has been exceptional. The staff go above and beyond for both parents and children and they deserve recognition for it.
Our child loves attending nursery and we love him attending, getting him ready for the transition to big school. Thank you so much to each and every one of you, you all do an amazing job!

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Review from C W (Mother of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Tynemouth Nursery at Billy Mill since she was 9 months old. It is a fab place with caring, supportive staff! My daughter thoroughly enjoys going to nursery and has learnt so much being there! Big shout out to two staff members in particular! They are both outstanding with the
kids, they're caring, kind, fun and supportive! Everything you would want in a nursery worker so thank you!
The only negative would be is the children aren't always encouraged to wear aprons when doing painting/messy play so their clothes can become very dirty and marked! When questioned about this they said they only had 5 aprons, could more be ordered?

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Review from Kieron S (Father of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is having an amazing time at nursery, he has come on really well, and now is even happy to leave me on his day at nursery. If we had the funds available, we would have him in more days, that's how good it is. I would especially like to recommend his key worker, she is amazing and very kind, and
my son loves her.

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Review from Lauren S (Mother of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the staff at Tynemouth Nursery at Billy Mill highly enough! Our daughter has been here for over 1 year and has really thrived. She of course has had some times of being unsettled and getting used to nursery or moving rooms but this has been handled so well with such love and care. We've
loved seeing the friendships she's made with her classmates and the staff who feel like an extended part of the family! Everyone within the organisation is really kind and helpful especially with dealing with funding forms etc. The activities for the children are fantastic and they often have external providers come in to provide special sessions. I know we definitely made the right choice of nursery for our child and look forward to seeing her continue to develop into the lovely little kind girl she is!

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Review from Gabriella B (Mother of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child was a very shy, quiet, not talkative and played by himself the majority of the time. Started in September, he's now talking nonstop, he's playing with friends, he is no longer the shy little boy he once was. Nursery is also helping with his toilet training which is going amazing.

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Review from S F (Mother of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Tynemouth Nursery at Billy Mill for almost a year and all of the staff have been great at helping her settle in. She loves her key worker and she has formed a lovely relationship with the rest of the staff too. She always eats all of her meals which shows the cooking must
be better than mine! The nursery have been very accommodating and flexible with me when I have needed to move dates around to fit in with work too.

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Review from Lisa H (Mother of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy started nursery in September 2024 at 10 months old and he loves it. He took some time getting settled at hand over, but the girls were all so patient with him and he very quickly had his favourites. The updates on the app are brilliant and really put you at ease that they are being well
looked after. Would highly recommend them.

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Review from Caroline H (Mother of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Tynemouth Nursery at Billy Mill since she was 4 months old! My eldest didn't start until she was 1 but I had to return to work early. I have never, ever had any concerns about my baby at Billy Mill it's such a wonderful loving environment and all the girls genuinely care. They're
all so lovely and hard-working we feel very lucky our little one is there (she's now 2) xxx

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Review from Laura A (Mother of Child) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery. All the staff take a personal interest in my son and know him well. He is happy to attend each day and knows the staff well. He has improved so much and I feel the nursery have been really helpful in managing his behaviour, manners, etc. Would highly recommend.

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Review from Esther B (Mother of Child) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little one has settled so well in Ladybird's room, thanks in no small part to the wonderful, caring staff. They have taken such a nurturing, fun and invested approach to our child, who has come on so much since starting. I love how varied the activities are, how happy our child is there and how
secure and loved they are. The children play outdoors, twice a day, enjoy healthy varied meals and are treated as the wonderful little individuals they are. Handovers and observations are always detailed and specific and the app they use to update you throughout the day is great. So happy we chose here and so grateful for the wonderful staff.

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Review from Laura B (Mother of Child) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend the nursery enough. The support, guidance and general care they have given our daughter has been amazing. They have really helped her develop into a thoughtful, inquisitive and confident young girl and we are so grateful.

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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Tynemouth Nursery at Billy Mill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for Tynemouth Nursery at Billy Mill is calculated as follows: ( (561 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 596 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tynemouth Nursery at Billy Mill is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Tynemouth Nursery at Billy Mill

What is the Age Range of Children that Tynemouth Nursery at Billy Mill accepts?

Tynemouth Nursery at Billy Mill accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Tynemouth Nursery at Billy Mill Open?

Tynemouth Nursery at Billy Mill is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Tynemouth Nursery at Billy Mill have capacity for?

Tynemouth Nursery at Billy Mill has capacity for a total of 64 Children.

How far is Tynemouth Nursery at Billy Mill to the centre of North Shields?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Tynemouth Nursery at Billy Mill to verify any information. View our terms and conditions. Tynemouth Nursery at Billy Mill has a Platinum Service – more info.