Tynemouth Nursery at Billy Mill

142-144 Queen Alexandra Road West, North Shields NE29 9AF
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Top 20 award
9.9 179 Reviews
  • Tynemouth Nursery at Billy Mill, North Shields
Tynemouth Nursery at Billy Mill is prominently and conveniently located at the end of the Coast Road. In December 2021 the nursery was judged Outstanding by its Ofsted inspection.

The building was originally two substantial semi-detached houses and together now it forms a lovely sized nursery with Tynemouth's unique homely feel.

With fantastic homely rooms and a large outdoor play area Tynemouth Nursery at Billy Mill, recently refurbished and re-equipped in 2020, offers a catalyst of activities to enable children to learn through play and fulfil their full potential. Tynemouth Nursery at Billy Mill now incorporates a forest school nursery headed up by a fully qualified forest school teacher.

The nursery is proud to have the prestigious Millie's Mark accreditation awarded in 2018, having this award demonstrates the nursery's commitment to going above and beyond the minimum requirements for keeping children safe.

All staff working directly with children not only hold a paediatric first aid certificate but are also competent in how to apply this in practice.

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Care Provided by Tynemouth Nursery at Billy Mill

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Shirley Robinson (Nursery Manager)
  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 64
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Tynemouth Nursery at Billy Mill Reviews (179)

Total of 179, showing 41-60
9.9

Tynemouth Nursery at Billy Mill has a Review Score of 9.9 (9.936) out of 10, based on 50 reviews in the last 2 years. Over all time Tynemouth Nursery at Billy Mill has 179 reviews.

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Review from Caroline C (Mother of Child) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very nurturing and friendly nursery. We felt comfortable leaving our daughter from the very first day as it felt so homely and welcoming. The extra activities, such as football and yoga, are brilliant. She has made incredible friends at nursery and is coming on in leaps and bounds in every way.

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Review from Beth D (Mother of Child) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fabulous nursery, with brilliant caring staff. Always there to support.

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Review from Sarah B (Mother of Child) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tynemouth Nursery at Billy Mill is a fantastic place for my little one to grow and develop. They have the most amazing activities available to nurture learning through play. The staff have been so supportive and have lovely relationships with the children they care for.

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Review from Juliana M (Mother of Child) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We sent our first daughter to Tynemouth Nursery at Billy Mill and found it excellent then. So naturally, we are sending our second daughter and her care has been just as excellent. We love how much like family the staff feel. The facilities are second to none. I feel as though I am able to voice concerns
and worries at any point and to any member of staff and that they are taken seriously. We love Tynemouth Nursery at Billy Mill and are glad it's so close to us.

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Review from G C (Father of Child) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always open communication regarding our child and progress/needs. Our daughter always returns with exciting stories about her day and the activities that are arranged for her.

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Review from Paula B (Mother of Child) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The full team at the nursery are always so accommodating. They always go above and beyond for the children and parents.

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Review from Debbie B (Mother of Child) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be more impressed or pleased with the standard of this nursery. Our little boy loves coming here and his development has come on leaps and bounds since he began attending. The staff are fantastic, very supportive, friendly and firm - everything you'd expect. The menus are healthy and varied
and I still can't get over how well he eats. There are so many extra activities provided by the nursery and I honestly have zero complaints. We made the best choice picking Tynemouth Nursery at Billy Mill!

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Review from Laura L (Mother of Child) published on 28 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started here in January of this year. He settled in so easily due to the environment and the staff. As a parent, I love the homely environment of the rooms and felt it was better for my son rather than other nurseries. Daily updates on the app show thought-out and planned activities to help him
meet his milestones and the food available is both healthy as well as diverse. I couldn't be happier as a parent for my son to go here. It has allowed me to return to university confidently, knowing he is happy.

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Review from Lauren D (Mother of Child) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little boy greatly enjoys his time at nursery. He has developed some amazing relationships with the staff in his room and regularly talks about them when we are at home, including whether he can go at the weekend. We would not hesitate to recommend this nursery to other parents and will be getting
our little girl on the waiting list as soon as she is born!

Reply from Linda Ruane, Nursery Manager at Tynemouth Nursery at Billy Mill

Thank you so much for your lovely review. We are so pleased with the comments and will pass them on to all our staff who love getting such positive feedback.


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Review from L P (Mother of Child) published on 3 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We literally love everything to do with nursery! Activities, food, policies, but amongst all, the people! We know that our little monster is safe, cared for and in an environment of love! We cannot thank you all enough!

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Review from Rachel M (Mother of Child) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little girl has thrived since starting at Billy Mill and she loves going to nursery. All of the staff are wonderful and you can see the amazing relationship they build with all of the children. I would not hesitate to recommend the nursery and plan to send our youngest here next year as well.

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Review from Adam V (Father of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful nursery, where our daughter feels right at home. The staff are always friendly and full of helpful advice and we know we made the right decision, choosing this nursery.

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Review from Nicholas W (Father of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tynemouth Nursery is such a brilliant place. It has provided a fantastic environment for learning and the staff are great!

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Review from Amy W (Mother of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has flourished since moving nurseries in May. The staff couldn't be kinder and have made the settling in period, easy. My daughter loves her keyworker and has made loads of friends. The extra activities they do are fab too. It really does feel like you join a family when you join Billy Mill.
We have absolutely no regrets about moving here and wouldn't hesitate in recommending to others.

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Review from Kate G (Mother of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have been brilliant with helping our three-year-old settle into nursery. He loves the staff, the setting and his friends. Very supportive setting. Would highly recommend.

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Review from Kirsten H (Mother of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at the Billy Mill branch of Tynemouth Nursery since January 2022 and we could not be more happy. She settled quickly and supported by the wonderful staff, has progressed really well. We know she is in a safe and supportive environment while we're at work and get regular updates
during the day via the nursery app. She really enjoys her time there and I would not hesitate in recommending this nursery to other parents.

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Review from C M (Mother of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tynemouth Nursery have been brilliant for my son. He loves going to nursery and they have brought him on massively. He especially likes his trip to the coffee shop.

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Review from Phil L (Father of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two girls who attend Tynemouth Nursery. The care and enjoyment they get from nursery is second to none. The staff are diligent and outstanding in the provision they provide to the children and they always leave with smiles and fun stories from the day. I have two older children who also went
through the nursery. I couldn't imagine sending them anywhere else. The online daily journal is also
an amazing tool to keep up to date with the kids.

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Review from D N (Mother of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is amazing, what more can I say.

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Review from Rachel P (Mother of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tynemouth Nursery has been fantastic for my son and daughter. My daughter loves the staff and has developed her social skills and confidence through her days there. The staff are so friendly and nothing is too much. They have put us at ease leaving our children and all seem to genuinely care about our
children.

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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Tynemouth Nursery at Billy Mill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for Tynemouth Nursery at Billy Mill is calculated as follows: ( (561 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 596 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tynemouth Nursery at Billy Mill is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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