Tynemouth Nursery at Billy Mill

142-144 Queen Alexandra Road West, North Shields NE29 9AF
Submit a Review
Top 20 award
9.9 179 Reviews
  • Tynemouth Nursery at Billy Mill, North Shields
Tynemouth Nursery at Billy Mill is prominently and conveniently located at the end of the Coast Road. In December 2021 the nursery was judged Outstanding by its Ofsted inspection.

The building was originally two substantial semi-detached houses and together now it forms a lovely sized nursery with Tynemouth's unique homely feel.

With fantastic homely rooms and a large outdoor play area Tynemouth Nursery at Billy Mill, recently refurbished and re-equipped in 2020, offers a catalyst of activities to enable children to learn through play and fulfil their full potential. Tynemouth Nursery at Billy Mill now incorporates a forest school nursery headed up by a fully qualified forest school teacher.

The nursery is proud to have the prestigious Millie's Mark accreditation awarded in 2018, having this award demonstrates the nursery's commitment to going above and beyond the minimum requirements for keeping children safe.

All staff working directly with children not only hold a paediatric first aid certificate but are also competent in how to apply this in practice.

Show Tynemouth Nursery at Billy Mill on the Map

Care Provided by Tynemouth Nursery at Billy Mill

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Shirley Robinson (Nursery Manager)
  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 64
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Tynemouth Nursery at Billy Mill Reviews (179)

Total of 179, showing 61-80
9.9

Tynemouth Nursery at Billy Mill has a Review Score of 9.9 (9.936) out of 10, based on 50 reviews in the last 2 years. Over all time Tynemouth Nursery at Billy Mill has 179 reviews.

Overall Experience

  • 177
  • 2
  • 0
  • 0
  • 0

Date Published

179
24
30
50
129

Review from Rebecca R (Mother of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves this nursery and I feel happy going to work knowing she is well looked after.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Shaun F (Father of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always felt my child has been looked after very well.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Ruth M (Grandmother of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding nursery. The staff are amazing and clearly love and know the children and go above and beyond for them all. My grandson loves to go to nursery and is so full of excitement, telling us what he has been doing.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Rebecca S (Mother of Child) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have been supportive every step of the way through our son's first term in nursery. My son loves his key worker and is all smiles now towards all staff. All staff who don't directly work with my son make the effort to get to know him and are always so friendly. I feel secure leaving my child knowing
all staff are there supporting him, helping him have fun with highly engaging activities. Thank you to all.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S N (Mother of Child) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two boys started going to Billy Mill Tynemouth Nursery this summer and they really enjoy it. We had just recently moved to the North East, so we were a bit unsure how well and quickly our kids will settle in at nursery after this big change. However, we were very pleased to learn that the nursery
really gives every child and parent, the time they need to settle in. The nursery offers great activities and trips, such as a pumpkin farm trip for Halloween, and is very flexible regarding booking patterns, which is very important for us. From the beginning on we really liked the homely feeling of the nursery and we would definitely recommend it to other parents.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Courtney N (Aunt of Child) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise this nursery enough! My niece has been attending the nursery since she was 1 year old and has grown so much in her confidence. She is now in the butterfly room and has made so many good relationships with children and staff, as the staff always go above and beyond for the children. She
is always very excited to go to nursery when I have dropped her off a few times and sad to leave when I have picked her up! She likes to tell me everything she has done, from the fun, exciting activities the staff plan for the children. They now have a face recognition system for the security of the nursery which is a fab idea! Also, the food sounds amazing to. Thank you Tynemouth nursery at Billy Mill.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Chloe R (Mother of Child) published on 14 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going here for over 10 months and I couldn't fault it one bit. All the staff are lovely and the daily communication is great, I can see from work what he's been getting up to which is fab, they have brought him on so much. He absolutely loves it.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from K L (Mother of Child) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have three children at the nursery and we are very happy with it. In particular, all of the staff are always very friendly and greet and say goodbye to my children, not just the staff in their room. My children's additional health needs are well looked after and the chef makes allergy-friendly versions
of all meals for them. Of all the nurseries and childminders I spoke to and visited, this setting was the most confident and willing to meet extra needs. There is also a good range of extra activities brought in by external providers. The communication with parents is very well organised. My children are happy to go in in the mornings.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S J (Mother of Child) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my son has started at Tynemouth Nursery at Billy Mill. I have felt so much more reassured and confident that he is well looked after while I'm working. All the girls here have been absolutely amazing, not only with my son, but with supporting myself also. I can't express how grateful I am to all
the staff, especially two in particular, for always keeping me updated and reassuring me, and helping my son become the most amazing little boy and having such a big part in his development! The nursery is absolutely immaculate, with so much to offer inside and out! With regular updates on the app, I know my boy is always having the best time and I'm able to check on his day-to-day activities! I can't recommend this nursery enough!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Andri R (Father of Child) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tynemouth Nursery at Billy Mill is a fantastic nursery, run by a lovely and caring staff. They are extremely flexible and understanding and both of our kids have been so happy to attend. Couldn't recommend it enough!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Rachel M (Mother of Child) published on 20 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of this nursery has been fantastic. It felt very welcoming and friendly from the moment we had an initial look around. Our little boy settled really quickly and we felt confident that he was happy and being well looked after while I was at work. He has grown in confidence and developed
lots of new skills since joining; he’s absolutely thriving. For me, a big plus point for this nursery is the online app which keeps you updated on your child’s progress. It’s the first thing I check on my lunch break and I love to see what my little one has been up to during the day. It is also updated regularly by his key worker with observations of any milestones or skills which have been developed. I couldn’t rate the nursery highly enough and have already recommended it to friends.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Stacey L (Mother of Child) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All four of my children have attended the Tynemouth nursery group. From my 12-year-old to my three-year-old, who currently goes. Not only do my children love and thrive in the loving, friendly and fun environment the nursery provides, but I have also been able to drop them off there in the mornings
not having to worry about them throughout the day with the reassurance that they are safe and happy and with staff who my children adore.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Ashleigh G (Mother of Child) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After trying other nurseries, I can honestly say I have never been happier to have my son go to Billy Mill. He struggled to settle and all the staff were amazing. They always make each day unique and communication is spot on. The manager is very responsive to emails with enquiries and accommodating
with hours. I love the bond my son has with the staff and he is also very fond of the chef. They are all a credit to the nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Laura C (Mother of Child) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has attended this nursery for over a year now, and I am so happy we chose it. Communication through the Parent Admin app is fantastic and photos are posted every day to keep us updated. I also really appreciate the regular updates of observations through the app, which let us know how
he is progressing. Each member of staff is very welcoming and approachable and my son absolutely loves going in each day. I would highly recommend this nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A W (Mother of Child) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased I sent my son to Tynemouth nursery. My whole experience of the nursery has been outstanding. Communications are great - the online diary to see photos and what your child has done, eaten, nappies etc keeps you in the loop. The hand over when collecting your child is great! My son's keyworker
has been amazing and my son bonded with her from the off! My son has great fun and they’re always doing another activity/ theme which means each day is different!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Megan B (Mother of Child) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two have attended this Nursery and my 2 nephews and niece also attended! My youngest child's journey comes to an end tomorrow after my two children have attended since 2019! They are a fantastic nursery, the staff are all lovely and my children had great memories here! They have made great renovations
since 2019 creating such great spaces for the children and the garden is a lovely area! I would highly recommend this nursery to all. They have really given my children and my nephews and niece the most amazing start!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from V S (Mother of Child) published on 4 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If I could give this nursery more than 5 stars I would. My daughter has attended since November 2020 and we absolutely love it. The staff are lovely; right down to the nursery cook, who provides a delicious and varied menu every day, to really widen your child’s culinary experience. The setting is beautiful
and so well equipped for each age group, including a safe and stimulating garden area for outdoor play and learning. They even have a forest school! Mentioning the staff again; they are just brilliant! Many of them have been there for years, which, not only points to a wealth of experience but is also a massive testament to the workplace, I feel. The Early Years Foundation Stage provision is second to none and the girls are just so approachable and informative about anything and everything that’s important to you. My daughter has just had her graduation ceremony and it was amazing. From start to finish, Billy Mill is the best choice I ever made. Don't hesitate to send your child there. You won’t regret it.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from K S (Mother of Child) published on 28 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Billy Mill have been incredible. Our son has thoroughly enjoyed his time there and knowing how much he loves going to nursery has certainly made my days at work easier, knowing he's in very safe and capable hands! He will miss his friends and the staff at nursery and we can't thank you
enough for being such an important part of his life so far! Our son is also a coeliac, and the nursery have done amazingly in keeping to his specific dietary needs.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Nathaniel H (Father of Child) published on 28 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is such a warm, safe environment and I have always felt that when I leave my child, they are in very safe hands. My child’s key workers have been fantastic in getting my child ready for reception. I’ve been kept in the know every time something is needed or changed. My child comes home very
happy and eager to go back which I have loved about sending her to the nursery. I would like to thank everyone.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from C M (Mother of Child) published on 28 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Truly outstanding staff, they genuinely care for each and every child in their care. They have nurtured both my children from the age of 9 months until they left for primary school. They are a wonderful nursery and I am so so glad that we chose to send our children to Tynemouth Nursery at Billy Mill.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Tynemouth Nursery at Billy Mill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for Tynemouth Nursery at Billy Mill is calculated as follows: ( (561 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 596 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tynemouth Nursery at Billy Mill is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Tynemouth Nursery at Billy Mill to verify any information. View our terms and conditions. Tynemouth Nursery at Billy Mill has a Platinum Service – more info.