Tynemouth Nursery at Billy Mill

142-144 Queen Alexandra Road West, North Shields NE29 9AF
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Top 20 award
9.9 179 Reviews
  • Tynemouth Nursery at Billy Mill, North Shields
Tynemouth Nursery at Billy Mill is prominently and conveniently located at the end of the Coast Road. In December 2021 the nursery was judged Outstanding by its Ofsted inspection.

The building was originally two substantial semi-detached houses and together now it forms a lovely sized nursery with Tynemouth's unique homely feel.

With fantastic homely rooms and a large outdoor play area Tynemouth Nursery at Billy Mill, recently refurbished and re-equipped in 2020, offers a catalyst of activities to enable children to learn through play and fulfil their full potential. Tynemouth Nursery at Billy Mill now incorporates a forest school nursery headed up by a fully qualified forest school teacher.

The nursery is proud to have the prestigious Millie's Mark accreditation awarded in 2018, having this award demonstrates the nursery's commitment to going above and beyond the minimum requirements for keeping children safe.

All staff working directly with children not only hold a paediatric first aid certificate but are also competent in how to apply this in practice.

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Care Provided by Tynemouth Nursery at Billy Mill

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Shirley Robinson (Nursery Manager)
  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 64
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Tynemouth Nursery at Billy Mill Reviews (179)

Total of 179, showing 81-100
9.9

Tynemouth Nursery at Billy Mill has a Review Score of 9.9 (9.936) out of 10, based on 50 reviews in the last 2 years. Over all time Tynemouth Nursery at Billy Mill has 179 reviews.

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Review from Stephanie W (Mother of Child) published on 9 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son currently attends the baby room and always looks like he has such a fun time. The girls are all lovely and make sure we get regular updates via the app throughout the day. If our son is unsettled when I drop him off then they always follow up to reassure me that he's ok.

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Review from A F (Mother of Child) published on 8 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot thank the staff enough for what they do for both our children. The nursery is well equipped for the children to play safely and learn both inside and outside with lots of consistent activities each week. All staff there have a fantastic ethic and approach to each child. They genuinely care for
each child individually. As parents, we have total peace of mind knowing our children are left in such a nurturing environment. Never have my children ever had a negative reaction to going to nursery which speaks volumes to me as a mother. My eldest always has a brilliant day and has built great friendships with the children there. Both kids are developing beautifully and I truly believe it’s in part to the fantastic support and exposure they get at Billy Mill. We get daily detailed diaries of how their days have gone and up-to-date new observations. The nursery is fully flexible with my shift patterns too and really work with you to accommodate the childcare you need. Truly deserve their outstanding award.

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Review from C M (Mother of Child) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been going to this nursery for around 6 months now and she loves it. I can’t thank the nursery enough for their support in her development. Before sending our daughter here, we visited a lot of other nurseries in the area but didn’t feel as comfortable and welcome as we did with this
nursery.

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Review from H M (Mother of Child) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is a lovely, friendly place with welcoming staff and a relaxed atmosphere. I feel as though the staff really know my child well and take her preferences and personality into account. Would highly recommend it!

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Review from R J (Mother of Child) published on 23 June 2022
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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery. Both my children attended here, my daughter still goes. The staff are brilliant and the nursery manager is always so accommodating with any requests. Couldn’t have wished for a better nursery.

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Review from R K (Mother of Child) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Billy Mill is the perfect nursery for my son, they're just what I was looking for. When I collect him and the staff tell me about his day I can tell they know his personality very well, the feedback isn't generic like it tends to be at other nurseries. My son is eager to go back as soon as we leave
and I am so happy to have found such a lovely, friendly nursery, the staff are wonderful!

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Review from Emma R (Mother of Child) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at this nursery for 2 months now and in these 2 months, he has learnt so many new skills. He is talking more, socialising with children more and overall much more confident. I always get full feedback on his day and the child diary on the app is a lovely insight into what he is doing,
while I work. Every nursery worker is friendly and approachable.

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Review from Donna M (Mother of Child) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this nursery and my little girl does too, she has been going there every day for the past two years and the change in her is unbelievable. They do so much with kids to help with their development. I can’t recommend it enough - a 5-star rating from me.

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Review from Glen L (Father of Child) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has only been attending Tynemouth nursery for a short period of time, but he has come on in great leaps and bounds since he has been attending. They totally get him and how to handle him as he is on the pathway for Autism and is non-verbal. Every day he comes home happy and having done something
new, which at his previous nursery didn’t happen. They talk with great pride and enthusiasm about our son when we come to pick him up at home time. The nursery makes my partner and myself feel totally involved with his learning, which we take home with us and continue at home. He is learning to use PEC cards with them and this has helped him tremendously at nursery and home. They have had such an impact on him our only regret is that we didn’t bring him to Tynemouth Nursery sooner.

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Review from S B (Mother of Child) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughters love coming to nursery, they come home with so many stories about different activities they’ve done throughout the day. They do so many different things that no two days are the same for them and they learn so much. The staff are super friendly and get to know each child and their interests.
I’ve had all 3 of my children attend this nursery over the years and would always recommend them. I never have to worry because I know my girls are safe and happy when they are there.

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Review from Kathryn B (Mother of Child) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of our children started at this wonderful nursery last month. I was worried about how they'd settle in a new setting, but I needn't have been. From our first interaction with the staff at Tynemouth Nursery at Billy Mill, we knew we'd made the right choice. The care provision is excellent, the activities
they provide are outstanding, I always feel like my children are in the very best hands and they love their time there!

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Review from Ashleigh L (Mother of Child) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Tynemouth Nursery Group with all 4 of our children since 2010, and everyone who works there is fantastic. Such a warm and friendly environment for the children, and we feel completely at ease leaving our babies in the safe hands of all the staff who work there. Have recommended Tynemouth
Nursery Group to everyone who asks, and will continue to do so. Thank you all.

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Review from Rosie W (Mother of Child) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with the experience my little girl is getting at Tynemouth nursery, at Billy Mill. She is always really excited to tell me what they've been doing each day. The staff are all lovely to speak to and give you all the information you need. My daughter obviously thinks very highly of them
too. You're kept well up to date about what your child has been learning and what they've had to eat. The menu sounds amazing and me and my partner often joke about wanting to attend so we can get the dinners ourselves! During the February half term, they had an amazing programme of extra activities including visitors and trips out. These also tied into the topic they'd been learning about before the holidays. Thoroughly satisfied with the whole experience.

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Review from E C (Mother of Child) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Tynemouth Nursery @ Billy Mill for almost a year now. From the first day at the nursery, we have noticed a great boost in her confidence with socialising with both adults and children. The staff at the nursery are always so welcoming and communication is great. She has
learnt so much through the variety of activities/play that she gets involved in.

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Review from Laura H (Mother of Child) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has come to this nursery since December 2019 when he was 8 months old. He loves it and we love it. The staff are amazing with him. I will be gutted when his time to leave comes. Fab team and fab nursery.

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Review from Rachael L (Mother of Child) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love the nursery and my daughter really enjoys her time there. They do regular stimulating activities and we are given daily updates using an app. The staff are all friendly and accommodating. They really go the extra mile. I have no doubt that my daughter receives the best care.

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Review from M M (Father of Child) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had both children go through this Nursery - and we could not recommend them enough! They have gone from strength to strength over the last couple of years - our son adores the fact that they have football trainers come in and talks about it every time they have been in. The staff are amazing
and have built great relationships with the children. The flexibility that the nursery offers was the main reason that we chose the nursery, as it was the only nursery who offered us this. However, we are so glad for this because we wouldn’t change, ever!

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Review from Dan B (Father of Child) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Tynemouth nursery at Billy Mill to be absolutely excellent. I get updates with what my daughter has being doing through the parent admin app, there are regular child observations against different developmental milestones, she has made lots of new friends and her development has been outstanding.
Staff are friendly and my daughter looks forward to going to nursery every week. Couldn't be happier. Thanks.

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Review from Sarah C (Mother of Child) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves going to nursery here and I could not be happier with the service that the nursery provides. The staff are a credit to the nursery, they have fantastic relationships with the children and plan a brilliant range of activities to support their development. The staff are extremely knowledgable
about the children and their individual personalities and plan activities according to their interests. The communication we receive has always been excellent, especially the daily photos we receive of our daughter enjoying her day.

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Review from Emma B (Mother of Child) published on 18 March 2022
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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, my little girl loves going to nursery. Very friendly comfortable atmosphere. Lovely home cooked food, my daughter eats a lot more variation at nursery than she does at home. Garden area perfect for little ones.

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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Tynemouth Nursery at Billy Mill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for Tynemouth Nursery at Billy Mill is calculated as follows: ( (561 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 596 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tynemouth Nursery at Billy Mill is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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