Kids Planet Longbenton

Chesters Avenue, Longbenton, Newcastle upon Tyne NE12 8QP
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9.7 25 Reviews
  • Kids Planet Longbenton, Newcastle upon Tyne
Kids Planet Longbenton offers flexible and part time places which include morning or/and afternoon sessions as well as full time places.

The purpose built nursery has specially designed rooms for different age groups, for example babies, toddlers and pre-schoolers. Each room has access to a large stimulating outdoor area which is accessed frequently throughout the nursery day and in all weather conditions using the appropriate clothing and protection.

Each nursery has a fully qualified team of early year’s practitioners and an early year’s professional, with some practitioners being qualified up to degree level.

They endeavour to settle every child with ease into nursery life, offering free introductory visits before the child formally starts the nursery.

Care Provided by Kids Planet Longbenton

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Kate Swingell (Manager)
  • Number of Childcare Staff
  • 50
  • Total Places for Children
  • 98
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Kids Planet Longbenton

  • Various funding accepted (15 and 30 hours). We offer . Sibling discount, NHS discount, Tax Free Childcare. Rates vary by location/nursery setting.
    Please get in touch with the nursery for our most up to date fees and availability.


Total of 25, showing 21-25
9.7

Kids Planet Longbenton has a Review Score of 9.7 (9.703) out of 10, based on 25 reviews in the last 2 years. Over all time Kids Planet Longbenton has 25 reviews.

Overall Experience

  • 21
  • 3
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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started attending this setting after she had just turned one. We are delighted with how she's developed from a babbling baby to a fully conversational, confident toddler. The staff are fantastic, the care is exceptional, the activities are engaging and the daily menu is varied and nutritious.
Communication is second to none and the staff have always supported us with any concerns we have as a family. We are so confident in this setting we have also chosen to send our 11-month-old son and although he's only been attending since the beginning of January he is also thriving and we can sense he feels both happy and safe in the environment. If there was one area for improvement it would be being more transparent in setting out how invoices are charged. As an individual who is confident in understanding figures, I find these more complicated than needed. Given this is our second largest expense after our mortgage, I want to be confident what we are paying each month is correct.

Reply from Kate Swingell, Manager at Kids Planet Longbenton

Thank you for your wonderful feedback, we are so pleased your children love coming to our nursery and we absolutely love caring for them too!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves this nursery! The staff are amazing so nurturing and attentive and have created such a warm and supportive environment. My daughter always looks forward to coming and has progressed in leaps and bounds in the time she has been here. Couldn't be happier with the care and
encouragement she receives and can't recommend enough!

Reply from Kate Swingell, Manager at Kids Planet Longbenton

Thank you for taking the time to send us your lovely feedback, we appreciate it so much.


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Overall Experience  Overall Experience 4.0 out of 5

We have used the nursery for almost three years. Our little one has always loved going into nursery and always enjoys his time. We do recommend the nursery and our littlest will be joining in the summer.

Reply from Kate Swingell, Manager at Kids Planet Longbenton

Thank you very much for your lovely review, the team appreciates the feedback so much.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been coming to the nursery since she was 8 months old and is now 3. The staff in the nursery are fantastic and I can't really fault them however since the nursery was taken over by kids planet they have implemented certain things that just do not sit right with me and I find it to be
a huge safeguarding concern and feel it should be removed and done how it was previously. They have taken the excitement out of the look of the nursery e.g. no more paintings in the windows. Staff are great but has lost its uniqueness, you can tell it's just a chain wanting to make money.

Reply from Kate Swingell, Manager at Kids Planet Longbenton

Thank you for your review and for your time to talk through your worries. I hope your concerns have been eased and if you have any further queries please get in touch. We look forward to continuing to care for your child hope they have many more happy days with us. Best Wishes, Kate


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Overall Experience  Overall Experience 5.0 out of 5

Very positive experience. Staff are brilliant. App keeps you up to date. Daughter has settled in very well and quickly. Thoroughly enjoys it. Bringing her along leaps and bounds. Great healthy food. Would recommend.

Reply from Kate Swingell, Manager at Kids Planet Longbenton

Thank you so much for your lovely feedback and support.


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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Kids Planet Longbenton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Kids Planet Longbenton is calculated as follows: ( (227 Excellents x 5) + (63 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 300 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kids Planet Longbenton is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 number of registered child places is 19.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Kate

Kate Swingell

Job Title: Manager

Joined: 2008

My name is Kate and I am the Manager at Kids Planet Longbenton. I have worked in childcare for over 20 years achieving my foundation degree in Early Childhood studies. My childcare journey started as an apprentice at age 16 and over the years I have gained lots of experience, working my way up and eventually, I was promoted to manager in October 2023.


I love being involved with all aspects of nursery life seeing how happy and content the children are and how seeing them grow and learn in our caring and nurturing environment.


We look forward to hearing from you and showing you what our nursery offers.