Busy Bees Sunderland, Doxford

Glanville Road, Doxford Business Park, Sunderland SR3 3UY
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9.9 39 Reviews
  • Busy Bees Sunderland, Doxford, Sunderland
Busy Bees Sunderland, on Doxford Business Park, is a purpose-built childcare facility with landscaped gardens, a selection of versatile play rooms suitable for all pre-school age groups and a dedicated team of experienced professionals.

The provider is known for supporting key early years learning and development in secure and healthy environments, with a wide range of toys, sensory play areas and excellent outdoor play equipment. Staff are thoroughly vetted and experience regular training and induction programmes.

Care Provided by Busy Bees Sunderland, Doxford

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Natalie Moore (Centre Director)
  • Number of Childcare Staff
  • 29
  • Total Places for Children
  • 90
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Busy Bees Sunderland, Doxford Reviews (39)

Total of 39, showing 21-39
9.9

Busy Bees Sunderland, Doxford has a Review Score of 9.9 (9.949) out of 10, based on 23 reviews in the last 2 years. Over all time Busy Bees Sunderland, Doxford has 39 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been in Busy Bees Sunderland, Doxford since 2020. I cannot recommend this nursery highly enough for your little one. The staff are so caring and invested in your child, they know everything about her and I never feel anything is a chore! She has learned so much, we get lots of photos
and updates about her day and informed, honestly, if there are any issues. From the fantastic manager, wonderful nursery nurses to the fabulous chef, they are all amazing!

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Overall Experience  Overall Experience 5.0 out of 5

Friendly, supportive and safe environment with clear professionalism demonstrated across the board. Parents are invited in to be involved on a regular basis and use of an app ensures that parents are directly connected to what their child is doing on any particular day.

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Overall Experience  Overall Experience 5.0 out of 5

All staff are fantastic, really friendly and are great with our son. The nursery experience has really brought on and developed our son's social skills and language. The policies around bank holidays needs reviewing. We also love the app to see updates during the day.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Sunderland, Doxford

Hello,
Thank you so much for taking the time to leave us such a wonderful review! We’re glad you’re giving your little one the best start in life with us.
40 years of Busy Bees – 40 years of best beginnings. Celebrate our milestone year with us! Visit our Busy Bees website or search for ’40 years Busy Bees’ and find out more and how to join us. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees


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Overall Experience  Overall Experience 5.0 out of 5

This was the only nursery which we visited and knew straight away from the atmosphere, cleanliness and facilities available that this was where we wanted to place our children. The communication with the nursery through the Parentzone App is great and very reassuring. We are happy with the meals and
activities provided.

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Overall Experience  Overall Experience 5.0 out of 5

All girls are lovely and friendly. I always get a warm welcome when I drop my son off or pick him up. The facilities are great, all clean, couldn't fault them.


Food is good.


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Overall Experience  Overall Experience 5.0 out of 5

Busy Bees at Sunderland, Doxford is amazing. ALL of the staff are incredibly friendly and go the extra mile for both of my children. They invest time in getting to know their likes/dislikes and involve their interests in most aspects of their day. One of the staff even made a dinosaur with one of the
boys, which he got to bring home. I'm so impressed with the way they have settled both boys in, they love nursery now - I'm dreading the day they'll have to leave. You can tell the staff build true bonds with the children, it's lovely to see and makes me feel reassured they're in good hands. Keep it up!

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Overall Experience  Overall Experience 5.0 out of 5

I love this nursery, my child is always happy on arrival and happy when I collect him. The staff are very friendly and approachable and there are always lots of exciting toys and things to do in my child's room. The nursery itself is very child-friendly, no stairs to worry about and is always clean
and tidy. I always boast about how good this nursery is. I couldn't ask them for any more.

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Overall Experience  Overall Experience 5.0 out of 5

Busy Bees Doxford is an amazing nursery and the staff there have taken such good care of my little girl since she was ten months old. They have such a caring and supportive approach to learning that has helped my little girl so much in her development, we are so pleased with the progress she has made
from attending this nursery. The staff are so lovely and helpful, they have taken care of all of my little girl's needs. Due to her disability, she has additional needs and the nursery staff have supported each and every one of them. They are a fantastic team of staff and as my little girl is starting school, it will be sad for us to leave after more than three years of such fantastic care.

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Overall Experience  Overall Experience 5.0 out of 5

My Son has attended the nursery for 2 1/2 years now. The progress that the nursery has helped him make is amazing, all of the staff have always been fantastic to him and he has grown very attached to all of the staff throughout the rooms. I would highly recommend the nursery to anyone thinking of checking
it out.

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Overall Experience  Overall Experience 5.0 out of 5

I regularly pick up my nephew from the nursery, on my first visit the nursery we’re expecting me collecting him, they made sure I knew the correct passwords and I was who I said I was from the information my sister had provided when he joined, I was then shown to the room and made sure I knew where
to go. Ever since this visit I have quickly become known with the staff who have always been warm and welcoming


I particularly like the feedback I have been given each time as wel,l if only I had known how amazing this nursery was when my kids were little.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at this nursery from 9 months following very successful trial days in the baby room. She has always settled with the staff in every room and stage as they are very caring and build strong bonds ensuring its like home from home for my child.


In terms of her development, she has

come on leaps and bounds and following her 2-year check with the health visitor she is exceeding expectations in her activities and I thank the staff at Busy Bees at Sunderland, Doxford for this.

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Overall Experience  Overall Experience 5.0 out of 5

I couldn't ask for a better nursery for my son to attend. When he first started he had a great transition from his old nursery to Busy Bees, he was given such a warm welcome with really helpful introduction periods to get used to his new routine. The staff are excellent and I feel 100% confident when
I drop him off every day. They have fantastic facilities, fun-filled and educational days, such a wide variety of activities indoor and out and an amazing choice of meals and snacks.


Every day when I collect my son, I am given information on exactly what he's had to eat and how much and what activities he has done throughout the day. I'm always kept up to date with letters home and what's going on which helps a lot when working full time. I couldn't recommend enough


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Overall Experience  Overall Experience 5.0 out of 5

As a teacher myself and a mother of 3, I have experience of a lot of educational settings and found it hard not to scrutinise when looking for a nursery placement for my youngest daughter. From the moment I walked through the door here, I knew this is where I wanted her to go. The setting is beautiful
and I was particularly impressed with the outdoor space. The staff are so personable and support me with every need I have for my daughter (and sometimes my own, haha).


It’s so easy to drop her off on a morning with only a change of clothes (when I remember) and know that all her other needs are met.


She particularly loves the food and clears her plate at breakfast, lunch and tea!
I haven’t had a single complaint- apart from the fact she calls her key worker ‘mama’ and not me... but we’ll let that slide.


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Overall Experience  Overall Experience 5.0 out of 5

My child has been in Busy Bees since she was 9 months old and is nearly 2 years 6 months. Her progression and ability have increased greatly since joining this nursery. All staff smile and they are all so friendly and warm towards myself and my daughter, which, as a parent, makes me feel relaxed when
leaving her for the day at nursery. Busy Bees are always actively involving all the children in a range of fun activities during the day and they do a great deal for a number of charities which is great. I have nothing but praise for the staff and the nursery and I would recommend them to anyone. Leaving your child is a worrying time for all parents at first but Busy Bees at Sunderland, Doxford Park will welcome your child with open arms and ensure they get the best care.

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Overall Experience  Overall Experience 5.0 out of 5

My son's been going here since September and he absolutely loves it! He never used to want to come home and he asks every day if he can go to nursery. All staff are fab and very helpful. They've been supporting my son's potty training and he's doing so well. He has so much fun and he learns more every
time he goes.

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Overall Experience  Overall Experience 5.0 out of 5

My little girl started Busy Bees in September and was very apprehensive when she first attended, however, has gained so much confidence now and happily goes to nursery without complaint.


I am extremely happy with her teacher who will contact me if there are any problems. She has lots of fun at the

nursery and is learning every day.

Overall Busy Bees is an excellent nursery and I would highly recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. My child loves attending the setting. Staff are all friendly, kind, polite and helpful. Very caring. Would highly recommend the nursery. My child is always happy here and has come on leaps and bounds.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic Nursery my little boy has been going for a year since he was 1 and has thrived, all of the staff are really friendly and welcoming. My son has a great time and it has been fantastic for his development. Every class has different development tools & really push him to discover new
things. The meals he gets each day are to a really high standard it's great knowing he's having really good fresh nutritious food each day.

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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been in the nursery since march 2015 and is thriving. A family environment where the staff are fantastic and the environment is very caring. The personal touch at the nursery is great.

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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Busy Bees Sunderland, Doxford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.949 for Busy Bees Sunderland, Doxford is calculated as follows: ( (263 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 276 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Busy Bees Sunderland, Doxford is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Natalie

Natalie Moore

Job Title: Centre Director

Joined: 2020

My name is Natalie Moore and I was appointed Centre Director at Busy Bees Sunderland Doxford on 1st October 2020.


I have 12+ years of childcare experience in a range of Early Years settings from nannying to nurseries and overseas. I have previously worked for Kids 1st (Part of the Busy Bees Family) for six years before transitioning to Busy Bees in October 2020 to take the next step in my career. I hold a Level 3 Childcare Qualification as well as a Level 5 in Leadership and Management.


In my spare time, I enjoy spending time with my family and my two sausage dogs Buddy and Polly.