Acklam Children's Day Nursery

Acklam Road, Acklam, Middlesbrough TS5 4EB
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9.9 120 Reviews
  • Acklam Children's Day Nursery, Middlesbrough
Acklam Road Day Nursery has a range of age-specific rooms that have been tailored to suit the different stages of early years learning. The nursery is well-established in the area, not far from the town centre and offering a scenic environment that will inspire children's curiosity and imagination.

Staff have the expertise to see early learning programmes flourish, ensuring the approach is always warm and friendly and that individual diets are catered for. The team also make the most of secure outdoor play areas and a healthy lifestyle policy is in place.

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Care Provided by Acklam Children's Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Leigh-Ann Scott (Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 59
  • Age Range
    • from 0 years 6 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Acklam Children's Day Nursery Reviews (120)

Total of 120, showing 41-60
9.9

Acklam Children's Day Nursery has a Review Score of 9.9 (9.872) out of 10, based on 36 reviews in the last 2 years. Over all time Acklam Children's Day Nursery has 120 reviews.

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Date Published

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Review from Sheryce G (Mother of Child) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good nursery my son loves all the staff. They really make time for each individual child and I’ve always suffered with major anxiety when it comes to who has my child but I trust the staff 100%. Couldn’t thank them enough.

Reply from Angela Thomas, Manager at Acklam Children's Day Nursery

Thank you so much for your lovely review. We are so pleased that you and your child are settled here. The team will be over the moon with the comments.


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Review from M S (Grandmother of Child) published on 29 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to the nursery to pick up my granddaughter as visiting for the weekend, my daughter arranged with the nursery in the morning so was known by staff we were picking her up. The staff made us feel so welcome and highlighted our granddaughter was playing outside as it was a lovely day. She was having
so much fun. We watched for a wee while and she soon realised we were there. The staff gave us a grand tour of the premises and I can honestly say what a fabulous nursery it is. I can honestly say I know my granddaughter is very well looked after and she absolutely enjoys her time there. Top marks from me.

Reply from Angela Thomas, Manager at Acklam Children's Day Nursery

Thank you so much for your lovely review. I am so pleased that you are happy with the nursery - we are all so proud of our setting and love giving the 'grand tour'. We recognise that all family members are important and should feel happy with the care their 'child' is receiving.
Thank you once again!


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Review from Kelly B (Mother of Child) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend Acklam nursery. My daughter started last September and has additional needs and requires a lot of support and staff have been fantastic and go above and beyond.
Staff are lovely and very professional always giving feedback at the end of each day. A lovely nursery with fantastic caring
staff.

Reply from Angela Thomas, Manager at Acklam Children's Day Nursery

Thank you for your lovely comments. We are so happy that your child is settled with us and that you are also happy. Thank you.


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Review from Lucy J (Mother of Child) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children have been at the nursery for almost a year now. They have loved every day they have gone. The staff are so kind, to both me and my kids. They have a gorgeous outdoor space and lots of resources for indoor play. I have never had a single problem here. The staff update you about your children
every day when you pick them up and my children are always so excited to tell me about how much fun they’ve had. Genuinely faultless.

Reply from Angela Thomas, Manager at Acklam Children's Day Nursery

Thank you so much for your comments. We are so pleased that your children are happy and have fun every day! The Acklam team appreciate your feedback.


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Review from Claire S (Grandmother of Child) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our grandson has been attending Acklam Children's Day Nursery since he was around 6 months and is now 3 years old. He has always enjoyed going there and their care has been excellent. Ourselves along with his mam have always had the peace of mind that he is safe and happy when in their care. The managers
and their staff have always been very accomodating and have always met the needs of our grandson and his mam. Would recommend them to anyone needing childcare.

Reply from Angela Thomas, Manager at Acklam Children's Day Nursery

Thank you so much for your lovely comments. The staff team will be so happy that they are making a positive difference.


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Review from Rachelle (Mother of Child) published on 22 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is amazing 5*. The staff have so much time for my demanding little girl. The staff are so friendly and amazing how they work around my schedule that changes weekly. My little girl has come on 100% since starting here.

Reply from Angela Thomas, Manager at Acklam Children's Day Nursery

Thank you so much for your lovely review. Your child is lovely - not demanding, just assertive. I will pass your comments on to the staff team.


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Review from Jemma (Mother of Child) published on 9 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with how the staff have supported me, my partner, and my son as he settled into the nursery. Nothing is too much and information is constantly shared. My son is happy and enjoying being in nursery, exploring the various resources and activities provided to support his learning.

Reply from Christine Prendergast, Nurseries Manager at Acklam Children's Day Nursery

Thank you for the lovely review, it is great to hear that you have been supported as a family by our staff and that your son enjoys coming to nursery. I am sure "Team Acklam" will be over the moon with your comments.


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Review from Karen H (Grandmother of Child) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an excellent children's day nursery, couldn't fault anything. They are friendly, polite and always there if you need to talk. Nothing is too much for the staff. My grandson is always asking when am I going to Acklam Children's Day Nursery, he always gives it the full title. I would definitely recommend
this nursery.

Reply from Leigh-Ann Scott, Deputy Manager at Acklam Children's Day Nursery

Thank you so much, Karen, for your lovely review. The team really appreciate your feedback.


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Review from Beth O (Mother of Child) published on 2 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Acklam Day Nursery has cared for my son from being a baby. In recent months my son has developed more challenging behaviours unrelated to the nursery, however, has impacted his behaviour at nursery. Acklam Day Nursery have bent over backwards to support my son in every way possible. They have encouraged
my very picky son to try new meals which he enjoyed, they spend so much time doing different activities and exploring in the outdoor play area which my son loves and they make each day a new adventure so the children are always having so much fun. The love and care that comes from each member of staff is the reason my son wakes up every morning excited to go to nursery. I cannot thank them all enough for creating a safe, warm and fun environment for my son and also the amount of support they have given me at times when I really needed it. I highly recommend Acklam day nursery, they are truly an amazing team of people.

Reply from Angela Thomas, Manager at Acklam Children's Day Nursery

Thank you for your kind words. The staff will be really pleased that they have supported you as well as your child. Long may the adventures continue!


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Review from Sophie H (Mother of Child) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't recommend Acklam Children's Day Nursery any more than I do! 5 Star, such a brilliant place for my son to be! He was in a school nursery that didn't understand him and since him attending Acklam Day Nursery I feel more at ease when I go to collect him! Although we still have bumps in the road
sometimes the staff are absolutely brilliant with him and he loves it which is the main thing!

Reply from Christine Prendergast, Nurseries Manager at Acklam Children's Day Nursery

Thank you for the lovely review, it is very much appreciated. The staff do take into consideration the needs of each individual child and plan effectively for them. I am sure they will be over the moon with your comments.


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Review from Helen P (Mother of Child) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful nursery! My little boy started going in February 2021 and adores the place and the staff. Due to work I am not able to drop him off and pick him up therefore I find the app really handy and useful to see updates on my son's progress and development.

Reply from Angela Thomas, Manager at Acklam Children's Day Nursery

Thank you for your great review, I look forward to sharing it with the team.


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Review from Alessa L (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is a fab place. The staff are friendly and helpful and always listen. My son has come on leaps and bounds and talks about the staff all the time his favourite being one staff member in particular. He's always excited to be there and he's always talking about what he's learned.

Reply from Angela Thomas, Manager at Acklam Children's Day Nursery

It's great to read he has so much fun at nursery. Thank you for your review.


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Review from Ruth T (Mother of Child) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this nursery have been amazingly understanding, accommodating and flexible around my ever-changing schedule, which was one of the things that attracted me to the nursery. My son is a home bird and with the pandemic, I was worried about him getting back into his routine however he really
enjoys his days at nursery and gets excited about seeing his friends.

Reply from Angela Thomas, Manager at Acklam Children's Day Nursery

Thank you so much for your lovely review. The team will be pleased with your comments and glad that your child is happy.


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Review from Jennifer T (Mother of Child) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My twins visit this nursery and it's the best decision I've ever made, my twins love it here. The staff are informative, flexible and friendly. Nothing is ever too much to ask. The twins always come home with stuff they have made, such as paintings and pictures. I know their day has been filled with
activities and a happy environment to play. Cannot recommend this place enough.

Reply from Christine Prendergast, Nurseries Manager at Acklam Children's Day Nursery

Thank you for the great review, Jennifer, it is very much appreciated. I am sure the staff will be over the moon with your comments.


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Review from Joy S (Grandmother of Child) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My granddaughter attends Acklam Children's Day Nursery a few days a week and I have the pleasure of dropping her off one day. She runs up the path excitedly with a big smile on her face and is greeted warmly by the staff. She settled in quickly and is coming on leaps and bounds with her development,
as she is a fussy eater we were really worried when she started but they were so reassuring and cater for her individual needs so well. I would highly recommend this nursery due to it being amazing and so flexible.

Reply from Christine Prendergast, Nurseries Manager at Acklam Children's Day Nursery

Thank you for the lovely review Joy, it is very much appreciated. I am sure the staff will be over the moon with your comments.


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Review from Claire M (Mother of Child) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy started in early November 2020, he is currently in baby room but since starting his learning is coming along fantastic. We love being able to see what he’s been up to at nursery through tapestry. And all of the staff are great with our little one, he is really settled here.

Reply from Christine Prendergast, Nurseries Manager at Acklam Children's Day Nursery

Thank you for the lovely review, Claire, it is great to know your little boy has settled in well, that his learning is fantastic and you feel the staff are great. The staff do put the children at the heart of everything they do in the nursery and with keeping parents updated on the online portal.


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Review from Rachel W (Mother of Child) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My kids both love this school, every time they go they are always excited, my little boy is very clingy and is a mammy’s boy and won’t go anywhere without me, so for him to enjoy being away from me at school just says how amazing this nursery truly is. I’m so proud of what they’ve achieved because of
the school.

Reply from Angela Thomas, Manager at Acklam Children's Day Nursery

Thank you so much for your lovely review, it's great to see both of them settle so well.


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Review from Shaunna (Mother of Child) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending this nursery now since the beginning of 2020. Although she has missed a lot of time there in this pandemic period, she is always made to feel welcome on return. The girls are always happy to help with anything I ask for her. They have helped a lot with her toilet training
and always stand by my wishes. My daughter has come on leaps and bounds since attending and she has especially taken a shine to one member of staff in particular who is wonderful with her.

Reply from Leigh-Ann Scott, Deputy Manager at Acklam Children's Day Nursery

What a lovely review. Thank you so much, it's lovely when she comes in happy and ready to learn, and she always has a smile on her face.


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Review from Toni B (Mother of Child) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Acklam Day Nursery has provided a caring, nurturing environment for my little girl who has missed out on interaction with her peers due to covid-19 restrictions. She loves attending and all the staff are professional, forging good relationships with parents.

Reply from Christine Prendergast, Nurseries Manager at Acklam Children's Day Nursery

Thank you for the lovely review, Toni, it is very much appreciated. It's great to know she loves attending nursery and I am sure the staff will be really pleased with your comments.


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Review from Giulia G (Mother of Child) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is been going to Acklam Children's Day Nursery since 7 months old and I'm so grateful to all the staff that helped him grow so well. The staff are caring and supportive and my son is happy to spend time at the nursery. I would like to recommend this nursery to everyone. Thank you so much to Acklam
Children's Day Nursery.

Reply from Leigh-Ann Scott, Deputy Manager at Acklam Children's Day Nursery

Thank you so much for your wonderful review, I will share your comments with the team. Leigh-Ann


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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Acklam Children's Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Acklam Children's Day Nursery is calculated as follows: ( (376 Excellents x 5) + (53 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 430 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Acklam Children's Day Nursery is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 number of registered child places is 11.8, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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