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Durham University Day Nursery has a Review Score of 8.7 (8.695) out of 10, based on 5 reviews in the last 2 years. Over all time Durham University Day Nursery has 13 reviews.
Review from IV Z (Father of Child) published on 18 September 2024
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Reply from Kim Roberts, Manager at Durham University Day Nursery
Thank you for taking the time to review Durham University Day Nursery. We appreciate the kind feedback and this will be shared with the nursery staff.
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Review from N C (Father of Child) published on 12 September 2024
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Reply from Kim Roberts, Interim Manager at Durham University Day Nursery
Thank you for taking the time to review Durham University Day Nursery. We appreciate the kind feedback, this will be shared with the nursery staff.
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Review from Bahar B (Mother of Child) published on 27 December 2023
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Review from Simon L (Father of Child) published on 25 September 2023
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Reply from Kim Roberts, Manager at Durham University Day Nursery
Thank you for taking the time to review Durham University Day Nursery. We appreciate the kind feedback and this will be shared with the nursery staff.
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Review from A D (Father of Child) published on 11 September 2023
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Reply from Kim Roberts, Manager at Durham University Day Nursery
Thank you for taking the time to review Durham University Day Nursery. It has been a pleasure to care for your older child at the nursery and we wish her lots of success for the future. We will continue to care for your younger child and watch her grow throughout her early years at the nursery. We appreciate your kind feedback and we will share this with the nursery team.
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Review from S W (Mother of Child) published on 16 January 2023
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Reply from Kim Roberts, Manager at Durham University Day Nursery
Thank you for taking the time to review Durham University Day Nursery. We appreciate the kind feedback and this will be shared with the Nursery Staff.
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Review from A B (Mother of Child) published on 2 November 2022
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Reply from Kim Roberts, Manager at Durham University Day Nursery
Thank you for taking the time to review Durham University Day Nursery. It has been a pleasure to care for your older daughter at the nursery and we wish her lots of success for the future. We will continue to watch your younger daughter grow throughout her early years at the nursery.
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Review from J M (Mother of Child) published on 2 November 2022
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Reply from Kim Roberts, Manager at Durham University Day Nursery
Thank you for taking the time to review Durham University Day Nursery.
It was a pleasure to care for your son at the nursery and we would like to wish you all the best for the future.
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Review from R C (Father of Child) published on 12 October 2022
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Reply from Kim Roberts, Manager at Durham University Day Nursery
Thank you so much for taking the time to write a lovely kind review of Durham University Day Nursery. It has been a pleasure to look after your two children at the nursery and we wish you all the best for the future. Please keep in touch.
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Review from Katrin W (Mother of Child) published on 7 October 2022
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Reply from Kim Roberts, Manager at Durham University Day Nursery
Thank you for your kind review. It has been a pleasure to look after your daughters at Durham University Day Nursery. We wish your eldest daughter all the best in her school journey.
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Review from S G (Mother of Child) published on 29 September 2022
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Reply from Kim Roberts, Interim Manager at Durham University Day Nursery
Thank you so much for your kind review of Durham University Day Nursery. It was a pleasure to care for your daughter and we wish you all the very best for the future.
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Review from Andrea T (Mother of Child) published on 6 September 2022
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Reply from Kim Roberts, Nursery Manager at Durham University Day Nursery
Thank you for your kind review. It was a pleasure to provide childcare for your daughter, whilst you were visiting Durham during your extended work trip. We wish you all the best for the future.
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Review from Helen O (Mother of Child) published on 18 December 2020
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The Review Score of 8.7 (8.695) out of 10 for Durham University Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Durham University Day Nursery is calculated as follows: ( (57 Excellents x 5) + (1 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.778 Points relating to the number of positive Reviews for Durham University Day Nursery is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18. 5 Positive Reviews ÷ 18 = 0.278
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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