Kids 1st Hexham

Maidens Walk, Hexham NE46 1DR
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9.3 63 Reviews
  • Kids 1st Hexham, Hexham
Kids 1st Hexham is located behind Hexham General Hospital and provides care for children who are encouraged to take advantage of a wide range of play resources and group activities for the early years.

The staff focus on the children's physical and mental development, as well as protecting the general health, hygiene and nutrition of children, who they respect as developing individuals. The nursery has its own music room, a creative studio and a soft play area, with family events also regular occurrences.

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Care Provided by Kids 1st Hexham

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Eleanor Borrowdale (Centre Director)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 110
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Kids 1st Hexham

  • Fees are available on the Busy Bees website

Kids 1st Hexham Reviews (63)

Total of 63, showing 41-60
9.3

Kids 1st Hexham has a Review Score of 9.3 (9.332) out of 10, based on 11 reviews in the last 2 years. Over all time Kids 1st Hexham has 63 reviews.

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Review from Rochelle H (Mother of Child) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've always found the nursery very clean and tidy. The staff are very friendly and never too busy to help. My son always loves his time there as there's always a happy environment and plenty to keep him entertained.
His key worker is exceptional, always making sure he's OK and has plenty of attention.
I
cannot imagine him attending any other nursery. The nursery as a whole cannot get high enough praise for their efforts and attentiveness.

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Review from B C (Mother of Child) published on 31 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. My daughter has always enjoyed coming and the staff and facilities are wonderful.

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Review from Jessica M (Mother of Child) published on 10 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this nursery! My two kids go and I will be really sad when the first one leaves for school in September. She has been there since she was 1. The staff are amazing and it is extremely well run by the manager! I have been so impressed by their flexible approach and how committed they are (staying
open all through the snow!) and the staff clearly love the kids. It’s like home from home but they’re allowed to be a lot more messy!

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Review from Ana R (Mother of Child) published on 20 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. Ther is an air of order and children look very happy. Excellent food, very clean. Staff extremely knowledgeable and kind. Very can do attitude.

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Review from Lisa H (Mother of Child) published on 19 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are great and very helpful overall great place.

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Review from Jo B (Mother of Child) published on 19 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic!!

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Review from Carrie J (Mother of Child) published on 19 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a brilliant nursery run by a wonderful manager. Everyone is very friendly, helpful and always interacting with all children even if they are not in their group. Facilities simply cannot be faulted. Very clean and always organised. The food is healthy and always varied. I simply love this nursery
and wouldn't send my kids anywhere else.

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Review from Rachel H (Mother of Child) published on 19 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kids 1st Hexham is an excellent child care facility. My son has a fantastic time every day at nursery. They ensure that the children do a variety of activities to further their development and the staff know each child as an individual.

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Review from Susan M (Mother of Child) published on 19 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves coming to nursery. The range of activities she gets to try is far more than we can do at home. Her motor skills and language skills are coming on great thanks to the interaction she gets with all the wonderful staff.

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Review from Jenny S (Mother of Child) published on 16 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been really pleased with all aspects of the nursery. My son has come on leaps and bounds with sharing skills and communication skills. He loves coming and looks forward to it every week.

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Review from Sherriann (Mother of Child) published on 14 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 2 and 1/2-year-old daughter has been attending Kids 1st Hexham for the last 18months. The manager and her team are incredible! They are all enthusiastic and cheerful. Nothing ever seems too much trouble. They actively engage with us as a family to meet our Daughters needs. The food is home cooked
and nutritious. The outdoor space and facilities are brilliant.
Our Daughter has the most fantastic time while there and that to us as parents is priceless. We cannot thank the team enough.

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Review from Laura F (Mother of Child) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 28-month-old son has been attending this nursery for 20 months now and is very happy here. The staff are always friendly and approachable. My son often has some separation anxiety when I leave him, as we spend a lot of time just the two of us, but the staff are kind and patient with him. If I have
any concerns I am happy that the staff listen to them and if necessary take appropriate action. My son has also recently transitioned from 3 mornings to one full day, and he has found this hard. I thank the staff for their patience with him and me when I phone to check on him.

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Review from T C (Mother of Child) published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a relatively nervous first time mother - taking my son to a nursery was a rather daunting experience. Everyone at Kids First made me feel at ease, reassuring me of how happy he was there and ultimately dissolving any anxiety I had about leaving him - not only at the nursery but with anyone else.
The amount he has grown socially and independently in such a short amount of time is astonishing and I only have the nursery to thank.

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Review from S S (Mother of Child) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves nursery. He is using the physical room with a parachute, painting, drawing, play day, discos and all else that is offered. Especially the love that is given by staff. My son loves a cuddle and I know whilst I am not able, he will get them!

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Review from Abigail S (Mother of Child) published on 23 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Kids 1st since he was 1 year old. He loves the staff and other children, it is very welcoming.

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Review from L R (Mother of Child) published on 23 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the high-quality child care provided by all the staff at Kids 1st Hexham.
I would definitely recommend this nursery. My daughter loves going to nursery.
The staff are absolutely fantastic. Thank you all.

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Review from Sarah G (Mother of Child) published on 23 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kids 1st Hexham have been fantastic with all 3 of my children. The staff are fantastic and have always been approachable and friendly.

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Review from J T (Mother of Child) published on 23 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted to see my son settling so well into his new room at Kids 1st and I just wanted to thank you for how well the transition has been managed.
He excited to be discovering new activities and new friends, we are happy to see how much he's enjoying the experience. It means a lot to us.

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Review from Cheryl A (Mother of Child) published on 23 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and lovely staff make you feel welcome and would/have recommended to everyone. My daughter and son both go to Kids 1st Hexham and love it. Always very clean and smells lovely too. Very flexible with changing days and the nursery hours are fab too.

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Review from Gayle L (Mother of Child) published on 22 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my little boy gets at Kids 1st is excellent. He loves going there and I feel happy and confident leaving him there. The staff are fantastic and really care for the kids they look after. I couldn't be more happy with the care my son gets.

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Current Review Score: 9.3 (9.332)

Overview of Review Score

The Review Score of 9.3 (9.332) out of 10 for Kids 1st Hexham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Kids 1st Hexham is calculated as follows: ( (109 Excellents x 5) + (22 Goods x 4) ) ÷ 131 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Kids 1st Hexham is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 number of registered child places is 22. 11 Positive Reviews ÷ 22 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Eleanor

Eleanor Borrowdale

Job Title: Centre Director

My name is Eleanor Borrowdale I have worked in childcare all my adult life. I Qualified as a level 3 (NNEB) and then completed a degree in Childcare studies.


I have worked at Kids1st Hexham since May 22 and I have enjoyed developing rooms and promoting curiosity play and natural resources. I am a SENCO and enjoy working with outside agencies to ensure all children reach their full potential.


I am proud of the success I have achieved over the last few years, and I hope to continue with this in the future.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kids 1st Hexham to verify any information. View our terms and conditions. Kids 1st Hexham has an Enhanced Service – more info.