The Burrows Day Care Nursery (Porthcawl) Ltd

1 Rowan Drive, Porthcawl CF36 5AT
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6.9 4 Reviews
  • The Burrows Day Care Nursery (Porthcawl) Ltd, Porthcawl
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Care Provided by The Burrows Day Care Nursery (Porthcawl) Ltd

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Julie Eastment, Kimberley Bethell & Katie Tucker
  • Person in charge
  • Penny John (Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 61
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas
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The Burrows Day Care Nursery (Porthcawl) Ltd Reviews (4)

6.9

The Burrows Day Care Nursery (Porthcawl) Ltd has a Review Score of 6.9 (6.946) out of 10, based on 3 reviews in the last 2 years. Over all time The Burrows Day Care Nursery (Porthcawl) Ltd has 4 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 1

Date Published

4
3
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3
1

Review from C B (Mother of Child) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful nursery. Both our boys have and still attend The Burrows.
The staff and management are so caring, understanding and overall just amazing.
The Burrows will always hold a special place in our hearts.

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Review from Terri K (Mother of Child) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery! Both of my children go here, my eldest now attends an afterschool club there after starting with The Burrows at 18 months old. The girls are absolutely amazing with both of them, the engaging activities they do with them and the warm welcoming environment has helped both of my kids
come on leaps and bounds developmentally and socially. My eldest had a hard time a few years ago when his younger sibling was sick in hospital and The Burrows were so kind and helpful to our family, offering their support to us as parents as well as being there for our son.
They go above and beyond to make families feel welcome, I couldn't imagine sending my children anywhere else.

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Review from S D (Mother of Child) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Parent's views and opinions are not taken into account or respected. Uploaded pictures of our child onto social media after we explicitly said this was not allowed. Was then told in a meeting "It's only the back of him" which apparently means they can use loopholes to get around parents' wishes. The
picture was removed when complained about however should not have been uploaded in the first place. Meeting with management to express our concerns went very poorly with us being made to feel belittled. Our child was always very distraught going into the nursery so much so that we have now had to pull him out as our concerns were not dealt with appropriately and were answered in an argumentative manner by management. I hope they do not speak to children the way they have spoken to us as parents. A very distressing and disappointing experience for our family.

Reply from Kimberley Bethell, Owner at The Burrows Day Care Nursery (Porthcawl) Ltd

In the 15 years of being the Burrows, we have never had such an unpleasant review or dealings with a new family. If you would like any information on the above negative review, please don't hesitate to contact us.


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Review from Angharad H (Mother of Child) published on 17 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Burrows is a wonderful, warm , caring nursery that is providing excellent care to both of our children. Our daughter started in The Burrows in 2011 and since then we have always been impressed by the professionalism and care of all the staff in the nursery. Both of our children love going and the
nursery has supported them, and us through transitions such as returning to work after maternity leave and when my daughter started school.
Parents and children's feedback and input is actively sought meaning that it feels like one big community.
I feel we have given our children the very best start through sending them to The Burrows.

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Current Review Score: 6.9 (6.946)

Overview of Review Score

The Review Score of 6.9 (6.946) out of 10 for The Burrows Day Care Nursery (Porthcawl) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.657 for The Burrows Day Care Nursery (Porthcawl) Ltd is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) + (11 Very Poors x 1) ) ÷ 35 Ratings = 3.657

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.289 Points relating to the number of positive Reviews for The Burrows Day Care Nursery (Porthcawl) Ltd is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2. 2 Positive Reviews ÷ 12.2 = 0.164

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about The Burrows Day Care Nursery (Porthcawl) Ltd

What is the Age Range of Children that The Burrows Day Care Nursery (Porthcawl) Ltd accepts?

The Burrows Day Care Nursery (Porthcawl) Ltd accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is The Burrows Day Care Nursery (Porthcawl) Ltd Open?

The Burrows Day Care Nursery (Porthcawl) Ltd is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does The Burrows Day Care Nursery (Porthcawl) Ltd have capacity for?

The Burrows Day Care Nursery (Porthcawl) Ltd has capacity for a total of 61 Children.

How far is The Burrows Day Care Nursery (Porthcawl) Ltd to the centre of Porthcawl?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact The Burrows Day Care Nursery (Porthcawl) Ltd to verify any information. View our terms and conditions. The Burrows Day Care Nursery (Porthcawl) Ltd has a Basic Service – more info.