Acorns Whitchurch

15 Church Road, Whitchurch, Cardiff CF14 2DX
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9.3 124 Reviews
  • Acorns Whitchurch, Cardiff
Acorns Whitchurch is located in a grand Victorian house in the heart of Whitchurch and welcomes children from birth to five-years-old.

The nursery is very much at the heart of the community in Whitchurch. The children enjoy lots of visits from local visitors such as fireman, policeman, dentists and visits to the local care home for singing sessions are always eagerly anticipated by the residents.

The large windows and high ceilings ensure a light and airy space in the playrooms where the children enjoy a variety of activities such as music time, dressing up, sensory equipment and the book corner.

The little ones can enjoy activities such as sand and water play, jelly play, painting and specialist trikes and scooters ensure that even the most active boys and girls get to use up all their excess energy.

Care Provided by Acorns Whitchurch

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Vicci McTiffen (Manager)
  • Number of Childcare Staff
  • 36
  • Total Places for Children
  • 84
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays
Total of 124, showing 1-20
9.3

Acorns Whitchurch has a Review Score of 9.3 (9.266) out of 10, based on 8 reviews in the last 2 years. Over all time Acorns Whitchurch has 124 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch provides a homely feel for my daughter and this is the standout feature in comparison to other nurseries from personal experience and that of friends. The environment is always clean with comfy furniture and well-prepped play areas. The food and variation of menus are excellent. Most
importantly, I always feel that every staff member cares about my child and visibly other children around her. They know where she is, and how she is and interact with her excitedly. This makes me confident that it's the next best place to be home.

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Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful nursery. The manager and her staff do an amazing job of looking after my daughter. She has the most wonderful time there and has developed so much since she started. I feel that she is safe and loved (I don’t worry about her at all when she is there which is priceless), but also
positively challenged to take on tasks that support her development. I honestly do not have a negative thing to say about Acorns Whitchurch and have recommended the nursery to several people already.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch really is best in class. My daughter absolutely loves (and I mean absolutely loves!) her carers, especially two in particular. She has formed exceptionally strong bonds in the short time she’s been going, which I am sure is entirely down to the way they approach her care. My son went
to Acorns a few years ago and he had a very similar experience, which is the primary reason we decided on Acorns when it was time to choose a nursery for our daughter.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started in January as I have gone back to work following being a stay at home mother for 2 years. I cannot give higher praise! The staff are amazing and have made the transition so easy for me and little one. She looks forward to nursery days, has a wonderful time and her development has
come on leaps and bounds already.

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Overall Experience  Overall Experience 5.0 out of 5

I throughly recommend Acorns Whitchurch. Both our daughter and now our son have attended. They have both received exceptional care.
The day is structured and they do lots of activities to stimulate and aid their development. They have a varied menu of nutritious food, and the overall atmosphere of
the nursery is warm and homely.
We receive excellent verbal and written communication from the whole staff team about their day. Most importantly I feel confident when I drop them off that they are being well looked after and are safe.

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Overall Experience  Overall Experience 5.0 out of 5

Our child has been at Acorns for nearly two years full-time. She has come on so much in terms of language, confidence and socially with other children. The staff at nursery are amazing and every member of staff knows our child and where she is, whoever answers the door.
The manager is always available
for advice and is extremely approachable when queries are made. 10/10 nursery and would highly recommend it to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Professional nursery ran to the highest of standards with caring, attentive and helpful staff. Offers a multitude of fun and educational activities to help with my child’s development. All dietary requirements are carefully considered and provided.

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Overall Experience  Overall Experience 5.0 out of 5

I always feel so much at ease when dropping my son off at Acorns Whitchurch. The staff treat him like one of their own and always welcome him with a big smile. My son is very happy there and I look forward to hearing about all the fun activities he’s done at the end of the day. Would fully recommend
it!

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Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied and happy with the wonderful Acorns team. I was a very anxious and tearful mother when I first sent my 9-month-old baby to Acorns. They let me stay for 1 settlement session which helped me witness the spotless nursery and the excellent care they give the children. My baby comes
home cheerful and also is happy to be with them when I drop her in the morning. Some excellent points worth mentioning - clean and spotless nursery, the girls are loving and very tidy. The provision to collect my baby from inside the nursery is just amazing and satisfying. The amazing work of the kitchen staff is worth mentioning too. To summarise, I would recommend Acorns Whitchurch wholeheartedly to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

We couldn't be more pleased with Acorns Whitchurch. The team are so hard-working, friendly and very caring. The kitchen team are brilliant, providing an exciting menu for the kids and happy to cater for individual needs. Our son was on a non-dairy diet and the manager offered to order in the only milk
alternative he liked. Our son enjoys his nursery days it's really important knowing he's being so well looked after. The team run family visit opportunities to see the kids and put on a brilliant nativity. The nursery is always lovely and clean, the outside space is fantastic and they have great activities including visits and sports provision.

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Overall Experience  Overall Experience 5.0 out of 5

I'm a first-time parent and I was nervous about sending my son to nursery. I researched and toured a few of them and found Acorns Whitchurch to be the best one for us. I wasn't wrong because now we have been going there for almost a year and we absolutely love it. The staff are well trained and very
nice people. We found our son has additional communication needs and the management and staff have been a massive help to us and our boy. They even purchase special toys and make flashcards to help my son communicate better and enjoy his days in nursery a bit more. The nursery is always spotless and the food selection is great. They have a high hygiene rating which gives me a lot of confidence in them. They truly care about the children and look out for their best interests. I will be sad to leave them when my son goes to school.

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Overall Experience  Overall Experience 5.0 out of 5

Initially, my son found the transition from childminder to nursery difficult and took a while to settle. Following unconditional positive regard from the staff he is now so happy and settled - even reaching for staff on the door to go in. I never thought we would get here! Staff are friendly and always
pleased to see him as well as comforting and empathetic when he's unsettled. Their patience and kindness have made going to work in the mornings a lot easier knowing he is happy, liked and well cared for. He's greeted by a cuddle and a familiar happy face each morning and loves time in the large outdoor space. The staff are professional and communication is thorough and clear - there are regular newsletters, home learning links and an app is used to share photos. I would highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My son has really enjoyed his two years at Acorns Nursery in Whitchurch. It has been a joy to drop him off in the mornings knowing that he is happy and content and then picking him up late afternoon, seeing his happy face, his artwork/creations that he presents me with and to hear a story or two about
his day. The greetings I received from nursery staff, chef included, were always so warm and welcoming and I always got a thorough handover on pick up. Nothing seemed like too much hassle for the staff, especially time to talk if needs be. It has meant a lot to my partner and I to see our son look happy and develop into a well-balanced little 3-year-old, ready for school nursery, in this caring environment. Acorns has given our son a great start in his life journey and we shall miss bringing him here now that he is off to school nursery. Thank you Acorns, for your advice, support, caring nature, sense of fun and great food from the kitchen. I would highly recommend Acorns Nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch is absolutely fantastic! My son settled in so well here and loves going there. All of the staff are so friendly and attentive. They are all so committed and dedicated with all the children and the range of activities they do has brought our son on so much. Everyone is approachable
and whilst aspects of dropping off and collecting children have changed, and only due to covid, it is not done in a cold or unfriendly way. Whoever is at the front door is always there with a welcoming smile and all the staff have so much time for you. I cannot explain how reassuring it is knowing I am leaving him in a safe, fun, and loving environment.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns provide an excellent level of care for our daughter. They keep us informed every day via the app and are always keen to inform me or my husband about her day when we pick her up. They also cared for my oldest daughter and she loved attending too until she started school. We are very lucky to
have such kind and caring key workers looking after our daughter and recommend the nursery highly. Thank you Acorns for all you have done for our family and continue to do for our family. Our daughter is thriving and so happy to be dropped off in the morning. It makes such a difference to us as a family, we couldn't imagine her attending anywhere else and we are incredibly grateful to you.

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Overall Experience  Overall Experience 5.0 out of 5

We are absolutely amazed by the service at Acorns Nursery Whitchurch! Our little boy loves it, which makes us very happy. The range of activities and food is fantastic. The staff are so friendly. We love hearing about how much fun our little boy has had and receiving photos and updates through the app.
Fantastic service!

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Overall Experience  Overall Experience 5.0 out of 5

We are absolutely thrilled with Acorns Whitchurch. As someone who was unsure about sending our child to nursery at all, we couldn’t be happier with the care our son receives, as well as the fantastic array of activities and the wonderful food menu. Our son absolutely loves it and can’t wait to get there
in the morning! The staff are fabulous - they show him so much love and always take the time to tell us about his day via the app and when we pick him up. I think it is excellent value for money considering the service you get.

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Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves coming to the nursery. He has lots of friends to play with. He eats their meals very well. They have renewed the garden recently. It is wonderful with the lawn corner and learning corner with rooftops. My son enjoys riding a tricycle there. He adores nursery nurses and talks
about them a lot. I get daily reports via the app. Lots of photos and details on his day. I really enjoy checking it.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Acorns Whitchurch for the past 18 months and I can highly recommend this nursery. The staff are always so friendly and attentive with both my daughter and myself. The past year has been so difficult with the pandemic, however, the nursery has handled it exceptionally well!
My daughter is always so happy going into nursery and sometimes doesn’t want to come home.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has settled exceptionally well into Acorns Whitchurch and has been attending since October. This is even during these difficult times with Covid-19. The care given by the staff is amazing and we have certainly noticed a big difference in her development since attending. My eldest child also
attended Acorns Whitchurch and was very happy there.

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Current Review Score: 9.3 (9.266)

Overview of Review Score

The Review Score of 9.3 (9.266) out of 10 for Acorns Whitchurch is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.990 for Acorns Whitchurch is calculated as follows: ( (95 Excellents x 5) + (1 Goods x 4) ) ÷ 96 Ratings = 4.99

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.276 Points relating to the number of positive Reviews for Acorns Whitchurch is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 number of registered child places is 16.8. 8 Positive Reviews ÷ 16.8 = 0.476

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (10)

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Meet the Team (1)

Vicci

Vicci McTiffin

Job Title: Nursery Manager

Joined: 2005

Vicci has worked for Acorns since 2005 and has worked as a Nursery Manager at Acorns Aviva and Acorns Duffryn before Acorns ONS. She particularly enjoys seeing the children develop from babies to pre-schoolers and the pride of seeing them head off to school.


Vicci has two children who attended Acorns and Acorns Action Pak.


Frequently Asked Questions about Acorns Whitchurch

What is the Age Range of Children that Acorns Whitchurch accepts?

Acorns Whitchurch accepts Children aged from 0 years 1 month to 5 years 0 months.

What Days & Hours is Acorns Whitchurch Open?

Acorns Whitchurch is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Acorns Whitchurch have capacity for?

Acorns Whitchurch has capacity for a total of 84 Children.

How far is Acorns Whitchurch to the centre of Cardiff?

3.0 mile(s) as the crow flies, distance by road may be significantly further.