Acorns Whitchurch

15 Church Road, Whitchurch, Cardiff CF14 2DX
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9.3 124 Reviews
  • Acorns Whitchurch, Cardiff
Acorns Whitchurch is located in a grand Victorian house in the heart of Whitchurch and welcomes children from birth to five-years-old.

The nursery is very much at the heart of the community in Whitchurch. The children enjoy lots of visits from local visitors such as fireman, policeman, dentists and visits to the local care home for singing sessions are always eagerly anticipated by the residents.

The large windows and high ceilings ensure a light and airy space in the playrooms where the children enjoy a variety of activities such as music time, dressing up, sensory equipment and the book corner.

The little ones can enjoy activities such as sand and water play, jelly play, painting and specialist trikes and scooters ensure that even the most active boys and girls get to use up all their excess energy.

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Care Provided by Acorns Whitchurch

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Vicci McTiffen (Manager)
  • Number of Childcare Staff
  • 36
  • Total Places for Children
  • 84
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Acorns Whitchurch Reviews (124)

Total of 124, showing 21-40
9.3

Acorns Whitchurch has a Review Score of 9.3 (9.266) out of 10, based on 8 reviews in the last 2 years. Over all time Acorns Whitchurch has 124 reviews.

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Review from Sara S (Mother of Child) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We received a short synopsis from Acorns Whitchurch about our little boy this month and it was great to hear about his development at Acorns Whitchurch. We have noticed that he had become a lot more confident recently using the English language, as it is his second language and we are very happy that
he is gaining those skills at Acorns Whitchurch. We are very happy with the care provided at Acorns Whitchurch and of the daily updates on the app. We know that our little boy looks forward to his days there. We have recommended Acorns Whitchurch to others and I believe three children have since registered at Acorns Whitchurch.

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Review from Matt L (Father of Child) published on 5 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has loved his time to date at Acorns Whitchurch and has thrived as a result. The time spent there has truly prepared him for starting school later this year. The staff are always cheerful, informative and helpful. The updates are great and the family always look forward to seeing them. We couldn’t
ask for more from the nursery.

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Review from Vicky W (Mother of Child) published on 5 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch has been a wonderful introduction to the outside world for my son. The staff have worked exceptionally hard throughout the pandemic and the care they provide is fantastic. I would recommend this nursery to anyone.

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Review from Rhiannon F (Mother of Child) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend Acorns Whitchurch. My daughter has attended Acorns Whitchurch since she was a baby and has always gone in with a big smile on her face. The staff are excellent and so friendly. The food on offer is healthy and varied. Thank you to the whole team at Acorns Whitchurch!

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Review from L B (Mother of Child) published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not recommend Acorns enough. My son went from 10 months old and settled in immediately. Their settling in process was very structured and the staff were so supportive - which eased my worries of leaving him to go back to work. He is now 2 and comes home so excited to tell us about his day, he
loves it there! We will definitely be keeping him there as long as possible and sending any future children.

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Review from Ruth G (Mother of Child) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending Acorns Whitchurch since September 2020 and we could not be happier with the care she receives. The staff are so welcoming, helpful and caring and keep us fully informed. The type and variety of activities she undertakes is incredible, and the menus are healthy and varied.
We look forward to hearing about what fun activities she has been doing each day, and to seeing her smiles and artwork when we pick her up. She has developed in leaps and bounds since she started at Whitchurch and we are so happy with our choice of nursery - thank you Acorns!

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Review from Lucy B (Mother of Child) published on 22 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional nursery that goes above and beyond for my daughter. She has settled in so well for her first couple of 3 day weeks and her development since she’s been going has been incredible! The staff are so friendly and clearly care about her and she seems to have bonded well with many of the staff
and other children.
I love getting my daily update on the app that shows me all of the amazing things she gets up to, as well as all the home links activities for us to continue at home. Given the very difficult situation in the world at the moment, they have made us as a family feel very comfortable and grateful for having our daughter with them. Can’t recommend enough.

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Review from Bethan L (Mother of Child) published on 22 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All 3 of my children have attended Acorns Whitchurch with the youngest there at the moment. It’s a fantastic nursery and even during these difficult times, the staff go out their way to ensure a safe nurturing environment for the children. When my little one attends I know he’s well looked after and
partaking in a wide range of activities and eating nutritious meals.
Would highly recommend them.

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Review from Paul T (Father of Child) published on 2 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff goes out of their way to welcome my daughter to nursery and she comes back happy, enthused and talking about the staff warmly. Most days my daughter brings home a drawing or artwork that the class have worked on during the day. My partner and I feel content that our daughter is going to a
safe, clean, and friendly environment where she’s going to learn and have fun. The management team are very knowledgeable about their industry and very approachable. A professional, friendly, high-quality service that is worthy of the excellent reputation that it has in the locality.

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Review from Rachel O (Mother of Child) published on 28 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Acorns Whitchurch for our daughter as the 7:30am start time was really useful, but we’re so pleased that we opted for Acorns for so many reasons, other than just the early start time. The cleanliness, professionalism and level of service is fantastic. The staff are all so friendly and knowledgeable.
We’d recommend Acorns to anyone looking for a nursery for their child.

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Review from Emma G (Mother of Child) published on 28 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch is a fantastic nursery. All four of our children have attended Acorns (we currently have two of our children there).
All the team at Acorns are super friendly, nurturing and kind towards the children. They thrive and develop well with all the activities and nutritious food. My boys
love going to nursery! As soon as we drop them off, we are happy knowing they receive the highest standards of care.
These are very worrying times and the nursery has done it’s very best in ensuring the children, parents and their team are kept safe and well looked after. The standards of hygiene are extremely high.
We would 100% recommend Acorns Whitchurch.

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Review from Katie G (Mother of Child) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to Acorns Whitchurch for the last 18 months and he absolutely loves it! We’re so happy with the care he gets there and all the activities he takes part in. The staff are professional, keep us up to date with everything that’s going (especially during the recent pandemic) and we
really feel that he is well looked after and cared for when with them. I couldn’t recommend them enough.

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Review from Carly S (Mother of Child) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery.
Clean setting, good outdoor facilities for outdoor play. Good range of activities on offer.
A healthy menu.
During the Covid pandemic, they kept us well informed.
Go out of their way to settle my son who is always a bit upset going in. He loves it once he’s there.

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Review from Nicola-xan C (Mother of Child) published on 27 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful nursery filled with the most caring and kind staff. They have gone above and beyond to ensure that the children are cared for and transition smoothly during this difficult period. We will forever be grateful to all the wonderful staff.

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Review from Laura M (Mother of Child) published on 26 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The communication and helpfulness of staff at Acorns during the Covid-19 pandemic has been flawless, we have been kept informed of plans and procedures every step of the way and they have gone above and beyond. Our daughter adores attending Acorns and always comes home with a smile on her face (and
usually some artwork) and I look forward to hearing what fun activities she has been up to each day! Thanks, Acorns for making going to work that bit easier!

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Review from Anna T (Mother of Child) published on 25 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two children both of whom have attended Acorns Whitchurch. My second child has been at Acorns for 18 months, and I could not be happier with the level of service.
I see how happy my child is when I drop off and when I pick up, she talks about her key workers in such a fond way that I know she
is superbly cared for. The feedback I get daily from the staff shows that they truly know and care for my child and it reassures me daily. The event schedule, the menu, the facilities, all are great.
Aside from the excellent daily care given to my child, the staff have been incredible in recent weeks in light of coronavirus and the impact it has had. Keeping us parents informed and guiding us. It reinforces the great communication we always have with the management team. Thank you all at Acorns Whitchurch!

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Review from Hayley R (Mother of Child) published on 25 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Acorns Whitchurch for both of my children and it’s been a fantastic experience. The staff are fantastic. I couldn’t recommend the nursery enough.

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Review from James L (Father of Child) published on 25 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care for my daughter. Professional, caring and helpful staff.
The facilities are fantastic.

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Review from Joanna L (Mother of Child) published on 25 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch is a safe, cheerful and lively place to be. Both of our girls are exceptionally happy here. There are a range of activities put on, lots of outdoor space and a varied and nutritional menu.

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Review from Neesha F (Mother of Child) published on 25 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wouldn’t send my daughter anywhere else! Every member of staff at Acorns Whitchurch are outstanding!

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Current Review Score: 9.3 (9.266)

Overview of Review Score

The Review Score of 9.3 (9.266) out of 10 for Acorns Whitchurch is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.990 for Acorns Whitchurch is calculated as follows: ( (95 Excellents x 5) + (1 Goods x 4) ) ÷ 96 Ratings = 4.99

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.276 Points relating to the number of positive Reviews for Acorns Whitchurch is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 number of registered child places is 16.8. 8 Positive Reviews ÷ 16.8 = 0.476

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (10)

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Meet the Team (1)

Vicci

Vicci McTiffin

Job Title: Nursery Manager

Joined: 2005

Vicci has worked for Acorns since 2005 and has worked as a Nursery Manager at Acorns Aviva and Acorns Duffryn before Acorns ONS. She particularly enjoys seeing the children develop from babies to pre-schoolers and the pride of seeing them head off to school.


Vicci has two children who attended Acorns and Acorns Action Pak.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Acorns Whitchurch to verify any information. View our terms and conditions. Acorns Whitchurch has an Enhanced Service – more info.