Acorns Whitchurch

15 Church Road, Whitchurch, Cardiff CF14 2DX
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9.3 124 Reviews
  • Acorns Whitchurch, Cardiff
Acorns Whitchurch is located in a grand Victorian house in the heart of Whitchurch and welcomes children from birth to five-years-old.

The nursery is very much at the heart of the community in Whitchurch. The children enjoy lots of visits from local visitors such as fireman, policeman, dentists and visits to the local care home for singing sessions are always eagerly anticipated by the residents.

The large windows and high ceilings ensure a light and airy space in the playrooms where the children enjoy a variety of activities such as music time, dressing up, sensory equipment and the book corner.

The little ones can enjoy activities such as sand and water play, jelly play, painting and specialist trikes and scooters ensure that even the most active boys and girls get to use up all their excess energy.

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Care Provided by Acorns Whitchurch

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Vicci McTiffen (Manager)
  • Number of Childcare Staff
  • 36
  • Total Places for Children
  • 84
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Acorns Whitchurch Reviews (124)

Total of 124, showing 41-60
9.3

Acorns Whitchurch has a Review Score of 9.3 (9.266) out of 10, based on 8 reviews in the last 2 years. Over all time Acorns Whitchurch has 124 reviews.

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Review from Emma M (Mother of Child) published on 2 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this nursery enough. The staff are amazing with my daughter and very welcoming. My daughter is always happy coming to nursery and loves bringing home her artwork each day to show us all. I am so happy that I chose this nursery.

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Review from Alex J (Mother of Child) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our second son has started at Acorns in January and yet again we have had an outstanding experience. The staff care for our sons as if they were their own and we can not fault the care and experiences our boys have.

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Review from Jodie B (Mother of Child) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one has just started here (three weeks in now).
I’ve been so impressed with everyone. Even the people working there who don’t look after him seem to know his name! There’s a really friendly feel there.
I viewed another couple of nurseries and neither were anything like this one.
My LO’s
key workers are amazing. He seems to have warmed to them very quickly which I love. I don’t feel worried at all leaving him.
I love all the things he makes each day he’s there. And the feedback sheets! Great idea.
Thank you so much everyone there. Also to the manager and the management team as they’ve all been so helpful and inviting.

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Review from Jonathan U (Father of Child) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are consistently friendly. When we moved nurseries six months ago the staff made the transition as painless as possible. My daughter loves going there and has enjoyed the trips as well as the learning.

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Review from Eleri W (Mother of Child) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch is such a lovely nursery. The staff are all so warm and kind. They have become an integral part of our lives and I trust them implicitly in the care of my child. They recognise personalities and encourage individuality whilst miraculously maintaining structure to the day and teaching
the children about themselves in the world. Couldn't recommend more!

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Review from W D (Mother of Child) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery, very well managed and the children are absolutely at the centre of all that is done on a daily basis. My children have been very happy at the nursery.

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Review from Jacqueline M (Mother of Child) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with this nursery. My son is so happy here. The facilities are wonderful, clean and fun for the kids. The staff are always friendly and helpful and the place is run well. Every time I pick up my son from nursery he greets me with a huge smile and I just know he has had a happy
day. Thank you to all the staff at the nursery.

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Review from Paul B (Father of Child) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care our daughter receives in Acorns Nursery and would definitely recommend it to other parents.

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Review from Hannah O (Mother of Child) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care and very well-managed. Both of my boys are very happy here, and the staff have been lovely.

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Review from Dora P (Mother of Child) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a better recommendation when our daughter said her little brother has to attend this nursery as well, as they are the best. She attended Acorns for 3 years and our son has been going to Whitchurch since September and he loves it. He is having so much fun while learning so many things. The staff
is all amazing! Can't thank you enough Acorns Whitchurch!

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Review from Victoria S (Mother of Child) published on 4 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, I wouldn’t send my children anywhere else. There policies and protocols are great and they have up to date external training. The atmosphere is lovely and the staff are so warm to the children.

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Review from Louise (Mother of Child) published on 4 December 2019
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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. Caring and compassionate staff that do over and above for every child. As a parent, the staff have made the experience of leaving my child to go to work a very reassuring and easier experience. My two children have both adored the staff caring for them and their nursery experience.

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Review from Sian I (Mother of Child) published on 4 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter joined Acorns in June this year and struggled to adapt at first. However, as a result of excellent facilities, management and more importantly kind and enthusiastic staff (especially those who are in the caterpillar group), she has flourished. She is now happy coming to nursery but has also
much more enthusiasm at home, due to the new skills she has gained and the new experiences she has encountered.

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Review from Elizabeth H (Mother of Child) published on 4 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended Acorns since April 2019 and we as a family, could not be happier with our choice. The nursery was recommended to us by a number of work colleagues who have used the nursery over the years. As first-time parents we were nervous about the approach to starting nursery and settling in,
Acorns staff did all they could to support and settle our son.
The care provided to the children and array of activities is all you could hope for from someone else caring for your child. The staff really are a fantastic asset to the nursery. There have been occasions we have collected our son outside of ‘normal’ collection times when parents are not necessarily expected. We have seen at these times the same care and gentle dispositions as when parents are expected.
We would not hesitate in recommending this nursery.

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Review from Carla R (Mother of Child) published on 4 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Acorns for seven months now and couldn't be happier with the care of our son. The environment is always clean and the staff are friendly and caring. They offer a range of activities and a variety of opportunities for learning. They offer a healthy varied menu and a safe environment. We
are so pleased we chose this nursery and are delighted with how well our son has settled in. Very happy!

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Review from Naomi T (Mother of Child) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been very welcoming when my 2-year-old daughter had to move nursery due to the closure of her previous one. Despite only attending the nursery one day a week, everyone knows who she is and they are quickly getting to know her. The facilities are fantastic and she always comes home telling
stories about her day (even if she does cry every morning).

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Review from Nikki M (Mother of Child) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed with the day to day running of Acorns Whitchurch. I have recommended the nursery to other parents in the area. All the staff are professional and the nursery is clean. My child is always very happy to attend and has forged excellent relationships with their peers and with the staff who
care for them. As a family, we enjoy the parent/nursery link that is provided, so we have an insight into our child's day and their social and educational development.
Our child has been at Acorns Whitchurch for over 12-months, I have been satisfied with the new management and feel that, if I ever wish to speak to a member of staff or a senior manager they are all very approachable and that any concerns are dealt with efficiently.
The warmth and empathy from your experienced nursery nurses is something that makes this nursery so special. I enjoy chatting with key workers upon collecting my child and it is evident that they genuinely care for my child. Which is so reassuring as a parent.

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Review from Hannah B (Mother of Child) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, setup, day to running and staff are fantastic! My daughter has been there 6 weeks and very much a mummy’s girl so expected her to take a lot longer to settle. She already loves attending Acorns all down to the staff that look after her - really have made the going back to work process
for mummy a lot more stress and worry-free knowing she’s settled and happy!

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Review from Carly J (Mother of Child) published on 8 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Acorns, and in particular Acorns Whitchurch, was recommended to me when I had my first child in 2014. Everybody I spoke to seemed to recommend this nursery. I visited and didn’t even go to see anywhere else. It was exactly what I was after with the bonus of such strong recommendation.
One of the difficulties
I came up against recently is the need to have an odd extra day. I appreciate this is something a business cannot always guarantee, especially as the nursery runs at capacity. However, being as Acorns has multiple institutions they were able to arrange a place elsewhere. The staff were complete professionals and very welcoming to my child.
The investment in their staff is also very apparent.

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Review from Rachel S (Mother of Child) published on 8 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery have been fantastic with my child who has additional medical needs- staff have trained to provide for specific care needs. The environment is friendly and professional with an emphasis on helping each child be the best they can, we really love it.

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Current Review Score: 9.3 (9.266)

Overview of Review Score

The Review Score of 9.3 (9.266) out of 10 for Acorns Whitchurch is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.990 for Acorns Whitchurch is calculated as follows: ( (95 Excellents x 5) + (1 Goods x 4) ) ÷ 96 Ratings = 4.99

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.276 Points relating to the number of positive Reviews for Acorns Whitchurch is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 number of registered child places is 16.8. 8 Positive Reviews ÷ 16.8 = 0.476

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Vicci

Vicci McTiffin

Job Title: Nursery Manager

Joined: 2005

Vicci has worked for Acorns since 2005 and has worked as a Nursery Manager at Acorns Aviva and Acorns Duffryn before Acorns ONS. She particularly enjoys seeing the children develop from babies to pre-schoolers and the pride of seeing them head off to school.


Vicci has two children who attended Acorns and Acorns Action Pak.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Acorns Whitchurch to verify any information. View our terms and conditions. Acorns Whitchurch has an Enhanced Service – more info.