Acorns Whitchurch

15 Church Road, Whitchurch, Cardiff CF14 2DX
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9.3 124 Reviews
  • Acorns Whitchurch, Cardiff
Acorns Whitchurch is located in a grand Victorian house in the heart of Whitchurch and welcomes children from birth to five-years-old.

The nursery is very much at the heart of the community in Whitchurch. The children enjoy lots of visits from local visitors such as fireman, policeman, dentists and visits to the local care home for singing sessions are always eagerly anticipated by the residents.

The large windows and high ceilings ensure a light and airy space in the playrooms where the children enjoy a variety of activities such as music time, dressing up, sensory equipment and the book corner.

The little ones can enjoy activities such as sand and water play, jelly play, painting and specialist trikes and scooters ensure that even the most active boys and girls get to use up all their excess energy.

Care Provided by Acorns Whitchurch

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Vicci McTiffen (Manager)
  • Number of Childcare Staff
  • 36
  • Total Places for Children
  • 84
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays
Total of 124, showing 61-80
9.3

Acorns Whitchurch has a Review Score of 9.3 (9.266) out of 10, based on 8 reviews in the last 2 years. Over all time Acorns Whitchurch has 124 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been coming to Whitchurch for past 3 years and she loves coming. Activities are always fun and interesting and lots of creative projects. The outdoor space is lovely including a forest school which she really enjoys. Staff are excellent and highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery with excellent staff and facilities and recommend to anyone who lives or works in the area as they offer exceptional care to the children. Complete peace of mind dropping my little one off in the mornings knowing that she will be happy and well looked after!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Acorns Whitchurch for over a year and loves going in every day.


The staff are very polite and friendly and treat every child as if they were one of their own.


Highly recommend this nursery for anyone that is looking!


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Overall Experience  Overall Experience 5.0 out of 5

The nursery are incredible, taking time to know my daughter's needs. She loves going there and seeing the team.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found all staff members extremely welcoming and friendly. My child settled in really well from the beginning and we have never encountered any problems. I would recommend this nursery to all my friends and family.

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Overall Experience  Overall Experience 5.0 out of 5

The team have been great with settling in and supporting our daughter as she started nursery when I returned to work. The team are very supportive of her individual needs and carefully hand over at the end of each day. They were also very supportive when I found it hard to leave my daughter for the
first time.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming, cheerful and friendly to both myself and my child on drop-off at the nursery. It is an excellent environment for a child's development.

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Overall Experience  Overall Experience 5.0 out of 5

My little girl has been going to Acorns for 9 months now and I have been thrilled with her care. The staff are wonderful and she is thriving there. She has some intermittent health needs and the staff are confident and competent dealing with these so I can happily leave her without worrying while I
am at work.

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Overall Experience  Overall Experience 5.0 out of 5

The staff go above and beyond to make sure the children are happy and well cared for. I feel happy knowing my child is in good hands.

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Overall Experience  Overall Experience 5.0 out of 5

My little one has recently started nursery and I have seen such a difference in a few short weeks. Staff are so great with him and the other babies and always have time to discuss his care. The nursery is always clean and tidy and I feel confident leaving him there for the day.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch is a fantastic nursery. Our daughter was looked after by many wonderful caring and friendly staff. She thrived and we felt she was in safe hands from a young age which was very reassuring. At the first session when she was seven months old, we felt the staff really listened to and
understood our daughters individual needs and allayed any concerns we might have about her sleeping, feeding and general happiness. Staff are amazing during inevitable periods of attachment issues but the team are flexible and helpful and do extra things to help with tricky morning drop-offs. At pick up we were always greeted by a happy busy little girl. The range of activities are excellent with a real focus on building early skills and experiences. We loved parent's evenings seeing pictures of what she had been doing and read the one to one observations the staff had made every day. Excellent value for money, with food and nappies included. We will definitely use Acorns again.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns in Whitchurch are fantastic. They always respond to requests and my child is thriving. We are very happy parents.

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Overall Experience  Overall Experience 5.0 out of 5

All staff have been lovely and very supportive of my son starting nursery upon my return to work from maternity. It means a lot to be able to feel comfortable leaving your child with lovely people.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch is excellent. My daughter started at 9 months and the settling in process was brilliant. The staff are attentive and caring, the environment safe and stimulating and I am always impressed by the wide range of activities they offer. The menu is varied and nutritious and I particularly
like how the food is always cooked from scratch on site. My daughter has attended for 2 years now and has a lovely relationship with the staff. I always feel well-informed and reassured she’s happy. I thoroughly recommend Acorns Whitchurch.

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Overall Experience  Overall Experience 5.0 out of 5

My granddaughter started at Acorns, Whitchurch, as a baby and is now 3 years old. I cannot speak highly enough of the staff who have been incredibly supportive towards my granddaughter and indeed us as a family. They have been so accommodating, friendly and caring towards us all as a family and we will
have very fond memories when my granddaughter finally moves on to primary school. I should like to take this opportunity to thank the managers over the past 3 years and all the staff who care for the children.

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Overall Experience  Overall Experience 5.0 out of 5

The staff have always been extremely helpful with everything. Very friendly environment. The children are very happy there and I’m very happy when they’re there.

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Overall Experience  Overall Experience 5.0 out of 5

I’ve been really impressed with the team at Acorns, they worked so hard to settle my daughter in nursery when she first started and have been amazing ever since. I wouldn’t want to entrust her care to anyone else. They keep my daughter engaged throughout the day with a wide range of activities and I
know she has always been well fed. Thanks for all your hard work and loving care Acorns!

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Overall Experience  Overall Experience 5.0 out of 5

My child has attended Acorns Whitchurch for nearly four years and I have been incredibly happy with the care he has received there.
He has always had attentive care workers who know him well and I have always felt confident in the ability of all staff members.
The curriculum has always been clearly
outlined and links to home are encouraged but never forced. He has been given countless opportunities to participate in a vast array of activities to educate and stimulate him in a fun way.
The menu is varied and encourages the children to try new food. And the cakes are amazing!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has just moved groups and the staff have really put her at ease and looked after her, as they always do. It is a lovely nursery with great outdoor space and the children do so many varied activities. It’s really welcoming, especially with the open door policy. The staff are very caring and
really invest in the children.

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with the wonderful care and attention our little one receives. We have complete trust in the whole team. A wonderful nursery.

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Current Review Score: 9.3 (9.266)

Overview of Review Score

The Review Score of 9.3 (9.266) out of 10 for Acorns Whitchurch is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.990 for Acorns Whitchurch is calculated as follows: ( (95 Excellents x 5) + (1 Goods x 4) ) ÷ 96 Ratings = 4.99

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.276 Points relating to the number of positive Reviews for Acorns Whitchurch is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 number of registered child places is 16.8. 8 Positive Reviews ÷ 16.8 = 0.476

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (10)

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Meet the Team (1)

Vicci

Vicci McTiffin

Job Title: Nursery Manager

Joined: 2005

Vicci has worked for Acorns since 2005 and has worked as a Nursery Manager at Acorns Aviva and Acorns Duffryn before Acorns ONS. She particularly enjoys seeing the children develop from babies to pre-schoolers and the pride of seeing them head off to school.


Vicci has two children who attended Acorns and Acorns Action Pak.