Acorns Whitchurch

15 Church Road, Whitchurch, Cardiff CF14 2DX
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9.3 124 Reviews
  • Acorns Whitchurch, Cardiff
Acorns Whitchurch is located in a grand Victorian house in the heart of Whitchurch and welcomes children from birth to five-years-old.

The nursery is very much at the heart of the community in Whitchurch. The children enjoy lots of visits from local visitors such as fireman, policeman, dentists and visits to the local care home for singing sessions are always eagerly anticipated by the residents.

The large windows and high ceilings ensure a light and airy space in the playrooms where the children enjoy a variety of activities such as music time, dressing up, sensory equipment and the book corner.

The little ones can enjoy activities such as sand and water play, jelly play, painting and specialist trikes and scooters ensure that even the most active boys and girls get to use up all their excess energy.

Care Provided by Acorns Whitchurch

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Vicci McTiffen (Manager)
  • Number of Childcare Staff
  • 36
  • Total Places for Children
  • 84
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays
Total of 124, showing 81-100
9.3

Acorns Whitchurch has a Review Score of 9.3 (9.266) out of 10, based on 8 reviews in the last 2 years. Over all time Acorns Whitchurch has 124 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I have two children in Acorns Nursery in Whitchurch. I am very happy with the nursery in all aspects. The staff are fantastic and I have no issues. If I ever need to ask for anything it is no problem and my children are happy there.
They complete lovely activities, I particularly like the new way
to connect with the nursery through Capture and love receiving updates.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Acorns for over two years and I cannot rate the nursery highly enough. All of the staff are incredibly kind helpful and supportive. The activities that they do look like great fun and we get regular pictures and updates sent through. The garden is brilliant and the children love
being out there. I think the best praise I can give is that my daughter is always excited to go in the morning.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter joined Acorns Whitchurch when she turned one and she instantly loved it there. She has been attending the nursery for almost a year now and looks forward to it every week. She has developed so much during that time, thanks to the variety of activities the nursery provides. Everyone always
comments on how good her speech is and I know a lot of that is down to Acorns. She has developed such strong bonds with many of the staff at Acorns, all of whom are wonderful. I can't recommend this nursery highly enough!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter thoroughly enjoys attending Acorns Whitchurch and I feel this is a credit to the staff who work there and make every child feel welcome. I have seen her develop so much and I feel nursery has a big part to play.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch has made sending my daughter to nursery such a smoother transition than I anticipated. The staff made both my daughter and myself so welcome during the settling in sessions and I have continued to feel so at ease knowing I am sending her to a kind, caring and highly professional nursery.
The daily feedback forms are really helpful and informative to give parents a good understanding of what your child has been doing that day. The staff take the time to talk it through with you and are always so friendly when dropping off and collecting your child. My daughter has settled in really well to Acorns Whitchurch and we have been so pleased with all the learning opportunities and experiences she has been given since going there. My daughter's key workers, in particular, have been fantastic and have made us as parents feel so happy knowing that she is being well looked after and cared for.

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Overall Experience  Overall Experience 5.0 out of 5

Both of my children have attended Acorns Whitchurch over the last few years and I can honestly say I could not have chosen a better nursery to trust with taking care of them. It can be really difficult to find somewhere you're comfortable leaving your children, but Acorns Whitchurch has helped make
it a much easier experience and an extremely fulfilling and enjoyable one for the children. I'm grateful to everyone who has helped take care of them and wouldn't hesitate to recommend Acorns to any parent or carer. The facilities and the care they provide is second to none.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at the nursery for almost 2 years and I cannot recommend it highly enough. I have really seen my son develop and I’m really impressed by the range of activities the children get involved in. My son's key workers are really friendly and genuinely seem interested in his development.


It

is more expensive than other nurseries, however, the combination of staff, facilities and range of meals and activities makes it worth every penny!

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Overall Experience  Overall Experience 5.0 out of 5

All staff are approachable and happy to help. We are always made to feel welcome when dropping off and picking up, and it's never an issue if I want to give a phone call during the day to check how my son is getting on. There is always a range of activities available through the day, and I've enjoyed
attending parents evening and events at Christmas, Mothers day etc which give a great opportunity to spend time at the nursery seeing what the children get up to. Very clean and well maintained.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Acorns Whitchurch since September 2019 and we could not be happier. She loves it there and it is so comforting knowing she is in such good hands. The staff are fantastic and so warm and friendly. I would recommend this nursery to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch is a fabulous nursery and I have recommended them to family members, my nephew has recently started there too!

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Overall Experience  Overall Experience 5.0 out of 5

Our little boy has been going to Acorns Whitchurch for around 3 years. He has had the best care from the first day he started, he is so happy at nursery and the staff show him so much encouragement and really have taken the time to get to know his personality and make sure that every day is fun as well
as having opportunities to learn and grow. I would highly recommend to any parent. When I drop my son off at nursery I always know that he is being cared for and loved just like when he’s at home. We now have another little boy and I know when the time comes to go back to work, the team at Acorns Whitchurch will make the transition easy for him and me!

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fabulous nursery and my little boy adores all the staff. They cater for his dietary requirements well and he has developed a huge vocabulary since attending.

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Overall Experience  Overall Experience 5.0 out of 5

Both my children have loved nursery and are always happy going and unhappy to leave. I don't have to worry about my children at all as I know they are in excellent hands and communication is awesome. I have been extremely grateful for all the work they do developing their skills. Boris is such a hit
that they are trying to convince me to get a tortoise.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery, where the staff are caring, friendly and full of fun.


The children have a ball!


My little boy has been there since 6 months old and it is like a family. He has such a wonderful time and as parents we are so happy we managed to get him into somewhere where he is so happy.


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Overall Experience  Overall Experience 5.0 out of 5

The staff working at Acorns Whitchurch are fantastic. They are always happy and exude a positive attitude. The care which my child has received has been fantastic. Having a milk allergy, I was concerned that my child might encounter some issues with food along the way but the nursery has gone out of
its way to ensure that she is catered for and included in all events where food is concerned.
The outdoor space is lovely and I am glad that it is utilised frequently. I would highly recommend Acorns Whitchurch to others. Keep up the good work.

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Overall Experience  Overall Experience 5.0 out of 5

Since starting the nursery last year, my son has massively benefited even though he's only in for 1 day a week. The staff are really lovely, easy to talk to and very good at keeping me updated on my child's progress. He's a lot more outgoing since starting nursery and I know he's well looked after because
he always gets excited to go back every week. I am sent regular updates of what is going on regarding my child's time in the nursery and the staff are very good at answering any questions I have. The building itself is spacious and is equipped with good quality resources to enhance my child's learning and imagination. I can't recommend it enough.

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Overall Experience  Overall Experience 5.0 out of 5

I can’t recommend Acorns Whitchurch enough! Fab nursery, friendly atmosphere, lots for the children to do and the staff are wonderful. We’ve used Acorns Whitchurch for childcare for both my sons and we wouldn’t go anywhere else!

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Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch is a fantastically run nursery. They have often gone above and beyond in the care of my child. The communication to parents has been exemplary and all staff from care staff to management are extremely approachable.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Acorns Whitchurch since January 2019 and we can't thank the staff enough. The staff have been kind, caring and thoughtful to us through what has been a difficult transition for us and our daughter. She now adores going to nursery and participates in many activities I wouldn't
even consider doing at home! The nursery is very clean and the menu is very appetising. We recommend Acorns Whitchurch to everyone!

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Overall Experience  Overall Experience 5.0 out of 5

This is such a wonderful nursery and I cannot recommend it enough. The staff are always so helpful and every week my daughter comes home with new paintings, drawings etc. I cannot thank the staff enough for how much they have helped my daughter settle into nursery life and it is wonderful to see my
daughter happy and content when I drop her off.

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Current Review Score: 9.3 (9.266)

Overview of Review Score

The Review Score of 9.3 (9.266) out of 10 for Acorns Whitchurch is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.990 for Acorns Whitchurch is calculated as follows: ( (95 Excellents x 5) + (1 Goods x 4) ) ÷ 96 Ratings = 4.99

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.276 Points relating to the number of positive Reviews for Acorns Whitchurch is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 number of registered child places is 16.8. 8 Positive Reviews ÷ 16.8 = 0.476

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (10)

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Meet the Team (1)

Vicci

Vicci McTiffin

Job Title: Nursery Manager

Joined: 2005

Vicci has worked for Acorns since 2005 and has worked as a Nursery Manager at Acorns Aviva and Acorns Duffryn before Acorns ONS. She particularly enjoys seeing the children develop from babies to pre-schoolers and the pride of seeing them head off to school.


Vicci has two children who attended Acorns and Acorns Action Pak.