Acorns Whitchurch

15 Church Road, Whitchurch, Cardiff CF14 2DX
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9.3 124 Reviews
  • Acorns Whitchurch, Cardiff
Acorns Whitchurch is located in a grand Victorian house in the heart of Whitchurch and welcomes children from birth to five-years-old.

The nursery is very much at the heart of the community in Whitchurch. The children enjoy lots of visits from local visitors such as fireman, policeman, dentists and visits to the local care home for singing sessions are always eagerly anticipated by the residents.

The large windows and high ceilings ensure a light and airy space in the playrooms where the children enjoy a variety of activities such as music time, dressing up, sensory equipment and the book corner.

The little ones can enjoy activities such as sand and water play, jelly play, painting and specialist trikes and scooters ensure that even the most active boys and girls get to use up all their excess energy.

Care Provided by Acorns Whitchurch

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Vicci McTiffen (Manager)
  • Number of Childcare Staff
  • 36
  • Total Places for Children
  • 84
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays
Total of 124, showing 101-120
9.3

Acorns Whitchurch has a Review Score of 9.3 (9.266) out of 10, based on 8 reviews in the last 2 years. Over all time Acorns Whitchurch has 124 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Our 2 year-old loves going and has built fantastic relationships with the staff, who are genuinely caring and supportive.

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Overall Experience  Overall Experience 5.0 out of 5

Our son is about to graduate from Acorns Whitchurch in July, but has had 2 stints at the nursery. He started in the Babies room, before moving to the Toddlers room. We spent some time in a different city and had to take him out of nursery, which was difficult since the nursery set a high bar. We've
since returned to Cardiff (Feb 2019) and have him back there until he starts Reception.
As a baby and toddler, I can say without hesitation, that we always felt he was looked after and later entertained. Our son was always happy and engaged with the surroundings and his peers. We have to concede that it was the environment at nursery that taught him to walk and explore, as well as giving him confidence. He made some friends, one of which is still present and they still play together.
The staff have always been warm and welcoming to us during drop off and collection.
We'll be hard pushed to sway away from considering Acorns Whitchurch when we feel the need to enrol our daughter.

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Overall Experience  Overall Experience 5.0 out of 5

Whitchurch Acorns is a warm, welcoming nursery with lovely caring staff. Both of my children have attended nursery here (my daughter still attends) they started as babies and went right through to graduation. It is lovely to see how much they learn and enjoy nursery is amazing and makes my day at work
easier knowing they're having fun. They make friends and have very special bonds with the staff who are always smiling and happy. My son still talks about the girls and they ask about him from time to time as well.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns Whitchurch is fantastic. The staff are friendly and caring and the nursery is extremely well run and organised. My son is very happy there and enjoys going. My other two daughters were also very happy at the nursery and have fond memories of their time there.
Thank you Acorns.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely thrilled with care, facilities, staff friendliness and overall making one feel like their child is not just a number!

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Overall Experience  Overall Experience 5.0 out of 5

Both of our children attend Acorns Whitchurch, our son since he was 10 months and daughter since she was 23 months old. The progress we’ve seen is incredible, the nursery has done a lot for their social skills and our daughter has become a lot more confident in her speech. The staff are very friendly
and I feel very comfortable knowing my children are in safe hands whilst we’re in work. They carry out a variety of different activities each day and always have paintings/baked goods/artwork to bring home. We would recommend this nursery to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery is like an extended part of the family. They make such an effort to get to know you as soon as you join.

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Overall Experience  Overall Experience 5.0 out of 5

Great nursery. Always made to feel welcome and included. My son loves it and the girls really look after him.

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Overall Experience  Overall Experience 5.0 out of 5

As a parent of a child with some additional needs, I cannot praise the staff at Acorns Whitchurch enough for their cohesive approach in helping my child to progress. He is very happy there and now runs through the door, excited at the prospect of a day in nursery. Thank you Acorns Whitchurch!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has received wonderful care whilst being in Whitchurch Acorns. I can go to work each day knowing that she’s not only having fun but is safe and learning.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been going to Acorns since he was one and the service and progression he has made has been amazing. The staff are always so friendly and helpful really giving us peace of mind.

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Overall Experience  Overall Experience 5.0 out of 5

We have been taking our daughter to Acorns for the last six months and have recommended to many of our friends, who now also attend. There is always a friendly and welcoming atmosphere and you can see that the children are at the heart of everything that is done there.

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Overall Experience  Overall Experience 5.0 out of 5

Very professional staff and beautiful homely setting for the nursery.
Our child has settled really well since September and usually has something to bring home - photos/art and craft. Quality of food and variety also seems to be of a very high standard.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery is amazing, we have used it since our eldest was 8months, she’s now nearly 4. Her 1year old sister now goes there aswell. The staff are all so caring and lovely. The facilities and food is amazing, the girls probably eat better at nursery then at home. The staff have been so supportive
with our eldest’s illnesses, which has been really appreciated. Can’t speak highly enough about Acorns Whitchurch. I thank them all for all their hard work

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Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with the service provided and care. Excellent and friendly staff, very accommodating and welcoming. Would highly recommend Acorns Whitchurch.

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Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this nursery, my daughter has been going to the nursery for a little over 1 year now she started at the age of 1 and I feel tremendously comfortable with the care the staff give my daughter, she is always happy going in to nursery with a smile on her face and comes home with an even
bigger smile. The staff are amazing at their jobs and give me feedback each day I pick her up. My daughter loves messy play and is very proud when she comes home with artwork. What I love about the nursery is that they set home links every week giving me the chance to bring nursery life at home.

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Overall Experience  Overall Experience 5.0 out of 5

Both of my children attended this nursery until preschool from babies. I have been extremely happy with the care that they have received. The facilities are excellent and the staff are always friendly and caring towards the children. My children are happy going to nursery and have always been happy
and content upon collection. I am sad that they have to leave but glad that they have had the best start to childcare in a group setting. Special thanks to the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Acorns for the last two years since she was ten months old. We would definitely recommend Acorns, it is more expensive than other nurseries, but it's worth it. The staff are great and our daughter looks forward to going.

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Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the standard of care provided at Acorns Whitchurch to our child over the last two years. Activity planners are issued so parents are aware of themes for the next 6 weeks and home activities that tie-in are encouraged. A wide and varied menu is provided and all food is home-cooked
on the premises for each meal. Staff are outstanding and show genuine warmth and compassion for the children in their care. Opening times cater for early drop-offs and children are always greeted by name and with a smile at the door. We would highly recommend this nursery to any parent!

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Overall Experience  Overall Experience 5.0 out of 5

A superb nursery. Calm, well-managed and spotless. The staff always have a smile and we are always greeted by name by anyone who answers the door to us on a morning. The atmosphere is happy, fun and relaxed. And amazingly organised and quiet, given the number of busy small people they are minding. My
children are known individuals and time is taken really getting to know them. The facilities are lovely, especially the outdoor space. And Boris the tortoise is a great addition to the team. Acorns Whitchurch, allows me to put my work head on without any hesitation that my daughters are being totally cared for. And my children love it there. My toddler is always brimming with excited chatter about her day when I collect her and refers to Acorns as 'friends' not nursery.

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Current Review Score: 9.3 (9.266)

Overview of Review Score

The Review Score of 9.3 (9.266) out of 10 for Acorns Whitchurch is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.990 for Acorns Whitchurch is calculated as follows: ( (95 Excellents x 5) + (1 Goods x 4) ) ÷ 96 Ratings = 4.99

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.276 Points relating to the number of positive Reviews for Acorns Whitchurch is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 number of registered child places is 16.8. 8 Positive Reviews ÷ 16.8 = 0.476

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (10)

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Meet the Team (1)

Vicci

Vicci McTiffin

Job Title: Nursery Manager

Joined: 2005

Vicci has worked for Acorns since 2005 and has worked as a Nursery Manager at Acorns Aviva and Acorns Duffryn before Acorns ONS. She particularly enjoys seeing the children develop from babies to pre-schoolers and the pride of seeing them head off to school.


Vicci has two children who attended Acorns and Acorns Action Pak.