Acorns House (Park Grove, Cardiff City Centre)

7 Park Grove, Cardiff CF10 3BJ
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9.9 103 Reviews
  • Acorns House (Park Grove, Cardiff City Centre), Cardiff
Acorns House is located close to Cardiff City Centre in Park Grove. The nursery is made of three Victorian buildings, carefully renovated to provide a warm, light and airy environment where all children can learn, develop and grow.

Children have access to a range of facilities, including creative, messy construction, playrooms and peaceful cot rooms.

The nursery staff works to ensure each child has a fun, memorable time at the nursery. During their time, children can benefit from home-cooked meals within a glass roofed dining room, overlooking the garden area.

Staff offer children a wide range of play options, including sensory play, holistic and heuristic play, soft play, music and movement, role play, art and sand and water.

Care Provided by Acorns House (Park Grove, Cardiff City Centre)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Joanne Perkins (Manager)
  • Number of Childcare Staff
  • 47
  • Total Places for Children
  • 147
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Acorns House (Park Grove, Cardiff City Centre) Reviews (103)

Total of 103, showing 21-40
9.9

Acorns House (Park Grove, Cardiff City Centre) has a Review Score of 9.9 (9.934) out of 10, based on 33 reviews in the last 2 years. Over all time Acorns House (Park Grove, Cardiff City Centre) has 103 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Every day I drop my son here, I know he is safe and happy. He loves everyone and we can see he is very well cared for. we could not be more happy and satisfied with our decision to enrol him here.
Every day there are new activities and we actually think he has developed a lot (physically included).
Cleanliness
is impeccable every day.
We love Acorns House and all the staff.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My 8-month-old daughter has been coming to Acorns House for a couple of months now and she seems to love coming and so far, I have seen progress in her confidence and social development.
She loves seeing the girls in the morning and confidently goes to them.
I enjoy seeing her progress throughout
the day, such as meals, bottles and sleep, and seeing the photos and development progress.
All the staff are lovely, always kind, caring and nurturing.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely and caring staff and key workers care so much about our little one. We love the fact our daughter has been cared for by members of staff who have watched her grow up from when she first came here as a baby! Activities in the day sound so much fun and a special mention to the catering staff/those
who create such a varied menu as our daughter really enjoys her food. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The support and care for our children provided by the staff and management team at Acorns House (Park Grove, Cardiff City Centre) has been second to none. The learning activities are superb and our daughter regularly teaches us what she has been doing. When we had a health issue with out son every team
member was there for us and supported our daughter. Only downside is lack of wrap-around care so be aware of this before joining (no regrets at all). Other than that I cant rate the team, staff set up and culture of Acorns highly enough. Whole heartedly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

When came the time to find a nursery for our baby of 8 months, I was so uneasy. The first time we visited, myself and my partner, were completely at ease. Acorns is a multi-sensory, multi-learning, clean, homely, quaint place. Its staff are outstanding, I trust all the ladies to teach, care and help
our son. Thank you to you all.

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Overall Experience  Overall Experience 5.0 out of 5

So happy with our experience at Acorns House (Park Grove, Cardiff City Centre), the staff have been so loving towards my son and really meticulous care.
The nursery is always spotless and we are welcomed with open arms.
Fabulous activities each week and lovely crafts they do with the children.
Really
good menu and a variety of food each week.

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Overall Experience  Overall Experience 4.0 out of 5

Generally happy with the setting. Great resources and very clean. The staff in Maple group are friendly and welcoming and provide lovely feedback at the end of the day showing that they know my child.

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Overall Experience  Overall Experience 5.0 out of 5

My son had confidence issues and challenges in his social skills and communication. Since attending Acorns House (Park Grove, Cardiff City Centre) since beginning of 2023, I have seen my child grow in confidence. The staff in Acorns are caring and nurturing and I felt at ease/reassured. They have been
extremely supportive and understanding of my son's needs and I feel grateful for all the staff involved in his care.

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Overall Experience  Overall Experience 5.0 out of 5

All staff have been so welcoming and friendly. Our son has settled in so well and goes into nursery with no problems.
He loves the food and sleeps well there.
We have good feedback on his day via the app with plenty of photos of him enjoying his day. He also comes home with lots of artwork for his
memory box.
Overall we are very happy with Acorns House.

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Overall Experience  Overall Experience 5.0 out of 5

Our girls started at the nursery two months ago and we couldn’t be happier with the school. I always feel good when I drop them off because I know the teachers will take good care of them. My girls are always happy when they come home and have learned a lot of new things.

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Overall Experience  Overall Experience 5.0 out of 5

We have been generally very happy with most aspects of Acorns House. It was frustrating not having any photos for several months, but this has now been resolved with the new app.
Occasionally, we find some members of staff less warm and friendly, but overall, we have been really happy with Acorns
staff and the care provided. Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

Would recommend Acorns House 100%. Our daughter had 3.5 amazing years there, with wonderful staff and fantastic facilities. The people, the place, and even the food, were commendable. We picked this nursery on our first visit to it and never regretted this.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly, helpful and really do care about the kids! They are always doing various tasks with the kids and ensuring they are kept busy and entertained! Thank you so much for looking after my son during his time at Acorns he has loved every second of it which makes me feel at ease!

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Overall Experience  Overall Experience 5.0 out of 5

We are so pleased that we chose to send our daughter to this nursery. The staff go above and beyond to provide an excellent experience. They do so many activities with the children and we really feel like she is part of a family there. We will be really sad when it's time for her to leave.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns House is an outstanding nursery. My daughter has attended since Jan 21 and my son attended between 2018 and 2020. The staff are fantastic, they know my daughter and her needs very well and I have absolutely no doubt she is in the best hands. My daughter will be leaving in the Autumn and we will
be very sad to say goodbye to Acorns. The property is a home-from-home, safe, incredibly clean and well maintained, warm and welcoming. There is a wide range of activities and excellent access to outside space as well as a varied and healthy menu. My daughter's key worker is brilliant and always takes the time to talk through my daughter's day and her development. The management are well organised and keep us informed and communication is clear. I honestly can't praise Acorns enough and I have recommended to friends.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent overall; in terms of premises, professionalism, educational standards, and interpersonal skills, as well as management are flexible with childcare arrangements. My child thoroughly enjoys Park Grove nursery, and I am confident to put him in the hands of the highly competent staff, who were
usually assigned to look after our son and did a splendid job.

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Overall Experience  Overall Experience 5.0 out of 5

This is a fabulous nursery. We now have our second child attending five days a week, and - like our first child - they absolutely love it at Acorns. The staff is very attentive and supportive; the activities are diverse; and the food is excellent. The kids are clearly having a lot of fun during the
days. I find the rooms a bit small for the pre-schoolers, and the outdoor space is not huge either. But the overall spirit of openness, emotional attachment, and the general pedagogic approach make Acorns a brilliant place.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns is an excellent nursery. My daughter is very happy and well-supported. She was adopted aged 2 1/2 and has some additional needs from time to time as her infant brain processes her history. My daughter talks incessantly about the nursery staff and loves them.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at Acorns House for the last 2.5 years. He absolutely loves coming into nursery to see his friends and the key workers who look after him. The care for my son is absolutely fantastic and I never worry about leaving my child. The welcome in the morning and feedback at the end of his day
is always lovely. Nothing is ever too much trouble. The activities are brilliant and my child has come on leaps and bounds since coming here. He will be so upset to leave for school this year. Thank you Acorns House.

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Overall Experience  Overall Experience 5.0 out of 5

Couldn’t be happier with the level of care my daughter has received while attending Acorns House. She absolutely loves it there as well as all the staff, who are all phenomenal. I have always been blown away by the extremely high standards of everything involved, I attended this very nursery myself
as a baby and it’s safe to say that their standards have never even faltered for the last 20+ years. I have never trusted a care provider more with my daughter, it will be very hard for the both of us when she eventually moves on!

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Current Review Score: 9.9 (9.934)

Overview of Review Score

The Review Score of 9.9 (9.934) out of 10 for Acorns House (Park Grove, Cardiff City Centre) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.934 for Acorns House (Park Grove, Cardiff City Centre) is calculated as follows: ( (370 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 395 Ratings = 4.934

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Acorns House (Park Grove, Cardiff City Centre) is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 147 number of registered child places is 29.4, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (8)

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Meet the Team (1)

Joanne

Joanne Perkins

Job Title: Nursery Manager

Joined: 1999

I started working for Acorns nurseries in 1999 as a Nursery Nurse, progressing to an Assistant Manager then a Nursery Manager.


I have managed Acorns St Mellons, Acorns Oakfield Street and Acorns House since September 2022.


I love being a hands on manager interacting with staff and children, I love art and crafts, seeing what wonderful masterpieces the children can create!