Acorns House (Park Grove, Cardiff City Centre)

7 Park Grove, Cardiff CF10 3BJ
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9.9 103 Reviews
  • Acorns House (Park Grove, Cardiff City Centre), Cardiff
Acorns House is located close to Cardiff City Centre in Park Grove. The nursery is made of three Victorian buildings, carefully renovated to provide a warm, light and airy environment where all children can learn, develop and grow.

Children have access to a range of facilities, including creative, messy construction, playrooms and peaceful cot rooms.

The nursery staff works to ensure each child has a fun, memorable time at the nursery. During their time, children can benefit from home-cooked meals within a glass roofed dining room, overlooking the garden area.

Staff offer children a wide range of play options, including sensory play, holistic and heuristic play, soft play, music and movement, role play, art and sand and water.

Care Provided by Acorns House (Park Grove, Cardiff City Centre)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Joanne Perkins (Manager)
  • Number of Childcare Staff
  • 47
  • Total Places for Children
  • 147
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Acorns House (Park Grove, Cardiff City Centre) Reviews (103)

Total of 103, showing 81-100
9.9

Acorns House (Park Grove, Cardiff City Centre) has a Review Score of 9.9 (9.934) out of 10, based on 33 reviews in the last 2 years. Over all time Acorns House (Park Grove, Cardiff City Centre) has 103 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter attended Acorns for three years, starting at eight months old. The staff and setting are fantastic and it was hard for us to leave. Each member of staff was caring and friendly, it made going back to work that much easier knowing that my daughter was well cared for and enjoyed her day at
Acorns. As she got older, we could see her development coming on in leaps and bounds. She made great friends and was encouraged in every aspect of her learning. I can't praise the team highly enough, they were very understanding and friendly, and my daughter has fond memories of her time there. I would highly recommend the setting.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter went here for from 9 months to 4 years, the staff were very helpful, caring and thoughtful. My daughter loved going to nursery never had a problem with her going, always happy when collecting.

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Overall Experience  Overall Experience 5.0 out of 5

I really can't praise Acorns House highly enough. We were so nervous starting our daughter off after the lockdown but the staff in Acorns were so kind and reassuring. Our daughter has settled beautifully and has so much fun every day. The staff are professional and kind and always keep me informed of
her progress. They really take the time to get to know the children and it shows. My little girl gets so excited going in every day and full of smiles coming home. I couldn't ask for more.

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Overall Experience  Overall Experience 4.0 out of 5

A really warm and kind nursery with genuinely caring staff. Lots of relevant activities for the children and our daughter loves going there.

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Overall Experience  Overall Experience 5.0 out of 5

I can't rate Acorns highly enough. Both my little boys went to Acorns; my youngest is still there and he enjoys going to nursery hugely. He adores his key workers and they know him incredibly well, which demonstrates how much time they invest in him. He gets to engage in lots of different types of activities,
and now he's in pre-school is developing literacy and numeracy skills noticeably quickly thanks to their efforts. He was particularly thrilled with the opportunity to do Forest School, which I was really impressed with as an activity provided for the kids. Having spoken with parents at other nurseries, I really do get the impression that Acorns provides a better experience for the children. Management are all extremely professional, friendly and organised; the food is all home-cooked from scratch, and the building is exceptionally clean. I couldn't be happier with the environment they create for my son.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns is a very good and welcoming nursery. We always feel welcome when dropping off or collecting our son and all the staff greet him by name and he clearly likes all his key workers and other nursery staff that he sees on a regular basis. They arrange a wide range of activities to keep both the children
entertained and to educate them and adapt the program to reflect the current season. The nursery have also been excellent at handling his dietary requirements. If looking for a nursery we would highly recommend visiting Acorns as we had originally discounted it due to location, but immediately changed our minds after visiting it.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly, welcoming warm staff. We are very happy with the love and care our daughter receives. Every morning we are greeted with love and we feel we are important. Happy with the learning development. My daughter is two years old and she can read.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended this nursery for a year and I am extremely happy with the care she receives.
Her confidence has grown greatly since coming here, along with her social skills.

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Overall Experience  Overall Experience 5.0 out of 5

Our granddaughter is thriving in this nursery. Staff are excellent, they have passion and enthusiasm and genuinely care for the children. It seems most of the staff have been with the company for many, many years which speaks volumes about how happy the place is.


There is strong leadership within

the management team who welcome us into the nursery, and as a family, we have been invited to many events such as grandparents day, where it is lovely to see the children have so much fun.


My granddaughter eats very well, the menus are very well balanced and tasty.
We have some lovely artwork painted by her, and she has the greatest of singing voices and learns new songs each time she is there.
We highly recommend visiting this nursery.


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Overall Experience  Overall Experience 4.0 out of 5

As it is privately owned the service is customer orientated.
The sections below i.e. Learning, Care, Food etc covers all aspects which a parent would consider when placing their child in the nursery and I rate most of it as either good or excellent.


There has been one instance where the water/milk

routine has been ticked on my son's report card even when my son hasn't been in the nursery at that time which led me to think whether the report card is 100% reflective of the day's activities.


Also, there have been multiple instances when my son has come home with bite marks on his hand which haven't been reported (gone unnoticed by the staff) and all gets offered is an apology. It would be good if the staff was vigilant.


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Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful nursery. From day one our daughter has been happy and settled here and I feel her development has come along leaps and bounds. Everyone knows her name and her personality and it is a really personal and caring place. My daughter has particular needs relating to food allergies and
the catering is fantastic and staff take this very seriously.


I'm very happy with all aspects of Acorns House, from staff to food to activities and would highly recommend this nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My little boy loves going to nursery here. He has been attending since he was 8 months old.
The staff look after him as if he were their own.
He bounds into nursery each day.
Staff are so welcoming and accommodating of his needs.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been in Acorns since she was 10 months old. The settling in process was flawless and she thoroughly enjoys every day she attends (currently two days a week). The facilities are maintained to an impeccable standard and you'd struggle to find anywhere better (other than the other Acorns
nurseries) around Cardiff. The food from breakfast through to afternoon snacks is delicious. The activities they do with the children, expose them to and effort they put into the celebrations with the children is amazing. I also love the people, all of the staff know my daughter's name and as soon as we walk through the door they are engaging with her. My daughter is currently 1 and a half and people are constantly commenting on her speech and how well she interacts, I truly believe this can be partly attributed to the time she spends in Acorns and the activities they do with her. It is one of the more expensive nurseries in Cardiff, however, it's worth every penny.

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Overall Experience  Overall Experience 5.0 out of 5

Both my sons have attended Acorns House and we have been delighted with their care. They form very loving bonds with their key workers and have all emotional needs met. They have an excellent range of stimulating activities and plenty of outdoor time. The outdoor facilities are a real bonus. I wouldn't
hesitate in recommending the nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Our son is now 16 months and has been at Acorns since he was 7 months old. He adores his key workers and always greets them with a cuddle. I feel very comfortable leaving my son in the excellent care of Acorns House Park Grove.

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Overall Experience  Overall Experience 5.0 out of 5

It was the best decision we've ever made to send our daughter to Acorns House. The staff are so friendly and really care about the children. My child is excited to go in the morning and has so much fun, always coming home with new creations from the day! The setting is incredible, the food looks delicious,
and the staff are amazing! By far the best nursery we've seen. I will be sad when our little one has to leave to go to school.

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Overall Experience  Overall Experience 5.0 out of 5

My son went to the Acorns House nursery from the age of 1 and he is now 4. He had been in another nursery before and the experience was not so great. Acorns House had been recommended by colleagues and friends and changing nursery to Acorns House was a decision we never regretted.
The staff are extremely
professional and human at the same time. My son always feels happy to go to nursery. All the nurses know his name and he knows theirs. The facilities are regularly maintained (carpets have been changed twice in 3 years), the toilets clean. The lunchroom is bright and spacious just close to the kitchen where food is prepared from fresh. The outdoor area is very large, separated in several areas with activities (kitchens, wood toys to build stuff, a castle, bikes, scouters.)
The only mild grievance, very minor, is that my son came a few times with stains on his clothes after a painting activity and maybe aprons are not always being used. But this is very minor in comparison to the rest.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns is a fantastic nursery and our daughter has really thrived since starting age 1. The activities and art work that they help the children create are so imaginative!

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Overall Experience  Overall Experience 5.0 out of 5

Head and shoulders above all other nurseries we first visited. Gentle and respectful staff, attentive to needs. My son has been there three years and we will be sad when he leaves to go to school. I only wish they did wrap around care for schools. My son has developed so much at this nursery and I would
highly recommend to all.

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Overall Experience  Overall Experience 5.0 out of 5

My Daughter and I, we are very happy for the excellent professional service. She doesn't want to come home as she feels very welcoming and that's really important when the parents are working. Really recommend Acorn in Park Grove with no issue at all.

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Current Review Score: 9.9 (9.934)

Overview of Review Score

The Review Score of 9.9 (9.934) out of 10 for Acorns House (Park Grove, Cardiff City Centre) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.934 for Acorns House (Park Grove, Cardiff City Centre) is calculated as follows: ( (370 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 395 Ratings = 4.934

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Acorns House (Park Grove, Cardiff City Centre) is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 147 number of registered child places is 29.4, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Joanne

Joanne Perkins

Job Title: Nursery Manager

Joined: 1999

I started working for Acorns nurseries in 1999 as a Nursery Nurse, progressing to an Assistant Manager then a Nursery Manager.


I have managed Acorns St Mellons, Acorns Oakfield Street and Acorns House since September 2022.


I love being a hands on manager interacting with staff and children, I love art and crafts, seeing what wonderful masterpieces the children can create!