The Hollies Day Nursery - Cardiff

9 Sanatorium Road, Canton, Cardiff CF11 8DG
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9.7 66 Reviews
  • The Hollies Day Nursery - Cardiff, Cardiff
Originally established in 2002, the setting has built a fantastic reputation in the local area and is now part of the Happy Days Nurseries Group.

The setting is bright, calm and encourages free-flow to the outside areas which are available to children all-day long.

The Hollies is a very special nursery/pre-school in that the team have very special relationships with families and the community that they serve across Canton.

Care Provided by The Hollies Day Nursery - Cardiff

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Tracey Jones & Kim Paul (Nursery Managers)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 148
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking
  • The nursery have parking bays located directly outside for ease of drop off/pick up.


The Hollies Day Nursery - Cardiff Reviews (66)

Total of 66, showing 1-20
9.7

The Hollies Day Nursery - Cardiff has a Review Score of 9.7 (9.678) out of 10, based on 66 reviews in the last 2 years. Over all time The Hollies Day Nursery - Cardiff has 66 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Hollies has been a fantastic setting for our son. They put us at ease from the beginning and were so flexible and helpful when he was ill. He has thrived here since starting and we've seen him develop in leaps and bounds. The staff are brilliant- kind, thoughtful and energetic. I have no doubt that
he's in the best hands here with excellent care.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter was made to feel comfortable as soon as we joined hollies, any concerns I have had have always been addressed and dealt with, with professionalism and care. My daughter enjoys coming here.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic team, so helpful. Great encouragement with learning milestones plus bilingual language support. My son is well looked after by a team of excellent carers.

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Overall Experience  Overall Experience 5.0 out of 5

Good experience over the last 10 months of joining Hollies. Our little boy has taken a while to settled in but staff have been so caring and supportive with him. He really enjoys the activities and the garden

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Overall Experience  Overall Experience 5.0 out of 5

I can not speak highly enough of the wonderful team at the hollies every single member of the team goes above and beyond with their care and their attention to detail, care, love and commitment to the children. My twins have been attending the hollies for 12 months and I am constantly amazed by the
exceptional environment they provide. My child has additional needs due to prader willi syndrome which includes global leaving delays and specific needs around food and play from day one staff have been incredibly accommodating and understanding. An extra special thank you to my child's key worker who has consistently provided 1-2-1 support, help and vital time with my child. Her dedication and care have made a world of difference in my childs development and happiness. Hollies is a gem and I am so grateful for the positive and nurturing environment they create for my children. Thank you for everything.

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Overall Experience  Overall Experience 5.0 out of 5

Hollies is fantastic, a home-from-home for our daughter. Everyone who works there is kind, thoughtful and caring.

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Overall Experience  Overall Experience 5.0 out of 5

Hollies are an excellent nursery, staff is very welcoming and competent.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery with great staff. We couldn't be happier with the service provided.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Hollies are wonderful and made my transition from maternity leave to having a child in nursery so easy. My daughter loves it at Hollies and can't wait to see her key workers.

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Overall Experience  Overall Experience 5.0 out of 5

When I collect my granddaughter, she is always happy and the staff are friendly and welcoming, they also know my granddaughter well and can tell me a lot of information about her day. The newly refurbished rooms are great.

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Overall Experience  Overall Experience 5.0 out of 5

Have had three of my children in The Hollies and have all had an amazing experience and have massively benefitted them all. All the nursery assistants have been professional and kind to us as a family. I would always recommend The Hollies to anyone thinking of putting their child into nursery.

Reply from Rebekah Fice-Thomson, Marketing Manager at The Hollies Day Nursery - Cardiff

Thank you so much for your wonderful review! It's truly heart-warming to hear that all three of your children have had such a positive experience at The Hollies. Our team takes great pride in creating a nurturing and supportive environment, so your kind words mean a lot. We really appreciate your recommendation and your continued trust in us!


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Overall Experience  Overall Experience 5.0 out of 5

I'm so pleased with the care and resources available to my two little boys. They both are so excited every morning to come to The Hollies. It's such a friendly nursery to walk into and the new refurbishments make it so much better.

Reply from Rebekah Fice-Thomson, Marketing Manager at The Hollies Day Nursery - Cardiff

Thank you so much for your lovely review! We're delighted to hear that your little boys are excited to come to The Hollies each day. Creating a welcoming and engaging environment is so important to us, and we're thrilled that you're enjoying the new refurbishments too. We truly appreciate your kind words and your support!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter attended Hollies for holiday club during school holidays. She was always happy to attend and couldn't wait to tell me what she had got up to during the day, this would include trips to local parks, cooking and craft/ creative activities. I always got good feedback from staff at the end of
day and a written day sheet would be given too.

Reply from Rebekah Fice-Thomson, Marketing Manager at The Hollies Day Nursery - Cardiff

Thank you for your lovely review! We're so glad to hear that your daughter enjoyed her time at Hollies holiday club. It's wonderful to know she had fun with the activities and outings, and we're happy the daily feedback and day sheets were helpful. We really do appreciate your kind words!


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Overall Experience  Overall Experience 5.0 out of 5

Our child clearly enjoys her time at The Hollies and is developing well, given a range of activities and opportunities to develop. They are thorough in their assessments and links to the curriculum. They foster a caring and friendly environment for children to thrive. Their effort and use of incidental
Welsh and provision of Welsh language resources and communication is much appreciated. Also their new garden facilities are high quality.

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Overall Experience  Overall Experience 5.0 out of 5

This is our child's first year at The Hollies and they love it. When dropping off our child, we always see the children engaging in lots of fun and varied activities. The Staff are lovely and friendly too. The little diaries they keep for each child is a lovely touch and it was great to see photos of
our child throughout the term when we went in for parents' evening.

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Overall Experience  Overall Experience 4.0 out of 5

My son has settled in well to the nursery having been ay other establishments previously. The nursery has been accommodating and flexible and have made us, as a family, feel very welcome and reassured with our childcare choice. The nursery is a wonderfully happy setting.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has thoroughly enjoyed and still enjoys her time at nursery.
It is wonderful how parents are invited into the nursery to take part in activities with their children! Activities are fun and my daughter seems to learn something new weekly!
Parents evening was informative and the staff were
friendly and knew my child well! Reports were individual and personal!
New refurbished garden looks inviting! Some areas inside could do with a touch-up with paint but this is no reflection on the care my daughter receives! All staff are welcoming in the morning and know my daughter, even my name!
The feedback pieces of paper we get each day seem like a waste of paper and maybe a more digital approach would be better! The communication at the end of the day is thorough so not sure the paper is needed!

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Overall Experience  Overall Experience 5.0 out of 5

My child has settled in really well at The Hollies, which is credit to the staff. My child is always smiling and happy when I collect him. I love how much my child gets up to and how much care he receives in his day. His current key worker is so wonderful and caring, she is a credit to the team. I'd
also like to thank his key worker from the baby room for welcoming us into the nursery with such kindness.

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Overall Experience  Overall Experience 4.0 out of 5

The Hollies always provide excellent care to our boy. He's super happy and thriving. The staff here are always polite and kind, we're very happy with the service. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with my child's progress in 3-5 rooms. My child enjoys the activities and is learning a lot. The staff in 3-5 rooms are helpful and friendly and my child is comfortable with them.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for The Hollies Day Nursery - Cardiff is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 66 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 65 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for The Hollies Day Nursery - Cardiff is calculated as follows: ( (577 Excellents x 5) + (168 Goods x 4) + (36 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 785 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Hollies Day Nursery - Cardiff is based on 65 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 148 number of registered child places is 29.6, which has been reached with 65 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Tracey

Tracey Jones

Job Title: Nursery Manager

Tracey has over 18 years Early Years experience in early years. Starting off at the Hollies as a nursery assistant, Tracey gained her NVQ level 3 and 5 during her role as a practitioner. Just like Kim, she has been a part of the time for over 18 years. Tracey is a firm believer that children should be given the best start in life and allow them to learn at their own pace in a warm, fun and homely environment.


Frequently Asked Questions about The Hollies Day Nursery - Cardiff

What is the Age Range of Children that The Hollies Day Nursery - Cardiff accepts?

The Hollies Day Nursery - Cardiff accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is The Hollies Day Nursery - Cardiff Open?

The Hollies Day Nursery - Cardiff is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does The Hollies Day Nursery - Cardiff have capacity for?

The Hollies Day Nursery - Cardiff has capacity for a total of 148 Children.

How far is The Hollies Day Nursery - Cardiff to the centre of Cardiff?

1.6 mile(s) as the crow flies, distance by road may be significantly further.