The Hollies Day Nursery - Cardiff

9 Sanatorium Road, Canton, Cardiff CF11 8DG
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9.7 67 Reviews
  • The Hollies Day Nursery - Cardiff, Cardiff
Originally established in 2002, the setting has built a fantastic reputation in the local area and is now part of the Happy Days Nurseries Group.

The setting is bright, calm and encourages free-flow to the outside areas which are available to children all-day long.

The Hollies is a very special nursery/pre-school in that the team have very special relationships with families and the community that they serve across Canton.

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Care Provided by The Hollies Day Nursery - Cardiff

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Tracey Jones & Kim Paul (Nursery Managers)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 148
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & Christmas
  • Parking

  • The nursery have parking bays located directly outside for ease of drop off/pick up.


The Hollies Day Nursery - Cardiff Reviews (67)

Total of 67, showing 41-60
9.7

The Hollies Day Nursery - Cardiff has a Review Score of 9.7 (9.682) out of 10, based on 67 reviews in the last 2 years. Over all time The Hollies Day Nursery - Cardiff has 67 reviews.

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Review from Ffion D (Mother of Child) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My four-year-old has really enjoyed his time at The Hollies! Staff have been brilliant. Graduation day was brilliant too!

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Review from J L (Mother of Child) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child really enjoys going to The Hollies. He had a few weeks to settle in but the staff were very attentive and caring. After 4-5 weeks my child was in a great routine, playing, and eating well.

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Review from S D (Mother of Child) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great! My child loves coming to The Hollies - it's so fun and safe! Love the new garden!

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Review from C G (Mother of Child) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the nursery. Both of my children attend and have done since they were one year old (now 1 and 3) and love it there. Staff are very attentive and caring and remember all the little details.

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Review from L A (Mother of Child) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both daughters, aged 3 and 1, started at The Hollies last month, and the transition has been seamless. We couldn't have asked for any more. Our eldest has moved from two previous nurseries (due to work/house moves) and this has been the favourite by a long shot!

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Review from M D (Father of Child) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good management.
Nice staff.
Good care.

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Review from Siwan L (Mother of Child) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not be happier with the care that both my children have received from The Hollies. They are both so excited to go to nursery. The staff are the best and keep us well informed.
Best decision our family made.

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Review from A F (Father of Child) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son loves the revamped garden and comes home talking about all the activities he does at The Hollies.

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Review from L P (Father of Child) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my children attend The Hollies. They have made lovely friendships. The staff are always approachable and welcoming. The children talk about the staff members at home. They go on outings to the parks. They always come out happy.

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Review from R J (Father of Child) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been coming here since he was 6 months old. He's learnt to crawl, walk and feed himself while coming here. His development has come on due to the care and attention he has received here at Hollies.
He enjoys coming into nursery, seeing the staff in the room and enjoys going into the garden
and all the messy play. He likes the food offered during the day and comes home with a smile on his face after pick up.

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Review from I A (Father of Child) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My son has attended The Hollies since he was 8 months old and enjoys his time at nursery. He does eat well but portion sizes seem a little small for his appetite. He is currently in 2-3 room. The staff are informative and log anything I need to know that has happened during the day although they take
a while to get to me about feedback when staff have been free to do so. I like that the front entrance to the nursery has a buzzer and is coded for safeguarding. I have noticed that the base rooms seem tired and outdated. Some resources seem worn too. A great nursery all in all.

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Review from D F (Mother of Child) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Hollies made the transition for my daughter to start nursery so easy! All staff make her feel so welcome and are really accommodating.

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Review from L L (Mother of Child) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Children receive great care. More homely meals.

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Review from M T (Father of Child) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has been in the 1-2 room for a while. She runs in, calls staff names and hugs them. The care is outstanding and I cannot thank them enough for the care they give her. It really is like a second home to her.

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Review from J J (Father of Child) published on 24 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Son loved nursery - happy to go in, big smile each day. Always a different story each day - about different activities. Staff always greeted son with big smiles and they knew him and his traits well. Always given personal feedback each day - showing staff had a clear interest in my son.

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Review from N R (Mother of Child) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My children have been going to The Hollies Day Nursery for 4 years now. Staff are always friendly, helpful, never had any issues in the four years they have been going. Both my daughters love it there.

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Review from Martin A (Father of Child) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Hollies is a great nursery and provides excellent childcare and education services. They are very flexible and reasonable when it comes to booking time in and off and the wrap-around care is brilliant. My toddler loves it there and has made some great friends there as well as strong bonds with the
staff, who are friendly and welcoming. She gets to do lots of fun, varied activities that change weekly. I can't recommend the nursery enough. Thank you very much to all the team who look after our little one.

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Review from A O (Mother of Child) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has been at Hollies for a few months now and he loves it. He's developed massively since starting and I can see he's more confident with other people. Because he's so young (6 months old when he started) I was really worried but the staff were really understanding and made me feel better. He
loves them as well and he's all smiles as soon as he arrives.

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Review from J D (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves attending the Hollies. All staff are very caring.
We have found them to be extremely vigilant regarding allergies.
My daughter left at school age after being there since 1 year old. She misses being there and loves to pick up her brother to see the staff.
Communication is great, and
we would highly recommend it.

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Review from S M (Mother of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve had children in Hollies for many years, and honestly, they’re so friendly and have such wonderful bonds with my children, it’s so great! In addition to this, they are such good role models and always find creative and fun ways to teach the children, which means that mine love attending. I wouldn’t
choose another setting and would (and always have) always recommended them.

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Current Review Score: 9.7 (9.682)

Overview of Review Score

The Review Score of 9.7 (9.682) out of 10 for The Hollies Day Nursery - Cardiff is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 67 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 66 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.682 for The Hollies Day Nursery - Cardiff is calculated as follows: ( (588 Excellents x 5) + (168 Goods x 4) + (36 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 796 Ratings = 4.682

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Hollies Day Nursery - Cardiff is based on 66 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 148 number of registered child places is 29.6, which has been reached with 66 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Tracey

Tracey Jones

Job Title: Nursery Manager

Tracey has over 18 years Early Years experience in early years. Starting off at the Hollies as a nursery assistant, Tracey gained her NVQ level 3 and 5 during her role as a practitioner. Just like Kim, she has been a part of the time for over 18 years. Tracey is a firm believer that children should be given the best start in life and allow them to learn at their own pace in a warm, fun and homely environment.


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