Chuckles Nursery

Pentwyn House, Pentwyn Lane, Bettws, Newport NP20 7AE
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Top 20 award
10 131 Reviews
  • Chuckles Nursery, Newport
Chuckles is a homely, secure and uniquely situated nursery. Set in an acre of land with half of that dedicated purely to outside play for all ages, it has a country feel yet only two miles from the M4.

The Nursery follows the New Curriculum and believes fully that children should learn through exploration and ensures they have the materials, equipment and surroundings to enable that. Outdoor play is high on the daily agenda and the areas are designed to inspire every age group.

Family run since 1999, attention to detail is important. All rooms are monitored via CCTV cameras (14 in all).

The nursery cook prepares healthy well-balanced cooked meals for breakfast, lunch, dinner and tea time snack in line with Welsh Government Healthy Eating Guidelines.

In December 2023, Chuckles was graded in all six areas following a joint CIW and Estyn Inspection. In June 2024 the Nursery won National Day Nursery Association, Nursery of the Year Wales.

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Care Provided by Chuckles Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Lisa Owen
  • Person in charge
  • Amy Baugh (Nursery Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 70
  • Age Range
    • from 0 years 1 months
    • to 4 years 11 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Closed from December 24th to January 2nd

Funding & Fees Guide for Chuckles Nursery

  • Rates are charged at £7.80 per hour.


    You can book the traditional morning/afternoon/full-day sessions or to give you more flexibility you can start between 7am & 10am ending from 3pm to 6 pm as long as they are a minimum of 8 hours.


    Half-day Rates are £39.00 per session and session times are 8 am-1 pm and 1 pm-6 pm.
  • Parking

  • Ample on site, off road parking so no need to worry.


Chuckles Nursery Reviews (131)

Total of 131, showing 21-40
10

Chuckles Nursery has a Review Score of 10 (9.987) out of 10, based on 31 reviews in the last 2 years. Over all time Chuckles Nursery has 131 reviews.

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Review from Marta Z (Mother of Child) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves all her aunties.
Chuckles is the best nursery you can imagine. They always open their door with a smile and what is really important we do not have to encourage our little one to go there. Thank you for your fantastic job!

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Review from Shara P (Mother of Child) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really recommend Chuckles Nursery to anyone who asks! My daughter started when she was 1 year old right up until she left for school at 4 years old and her all over development came on a long way and I thank all the girls at Chuckles for their support towards this! At first, she was a very timid little
girl who cried to leave my side but left running herself in and I struggled to get her to leave I think that speaks volumes in itself! The staff in each group are so attentive to each child’s needs and take time to sit with the children allowing them to learn how they feel comfortable. I also like the approach that they have different stations in each class to let the children free play so it’s not overly structured for such young children which is very beneficial. They also have such a lovely outdoor space. My daughter loved all her nursery aunties and made so many friends. Looking forward to my son joining them in the new year. Thank you so much Chuckles great job!

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Review from Earon P (Mother of Child) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attended Chuckles at Babies and Younger Toddlers and then returned again and Preschool and I would recommend this nursery to everyone! He had such an amazing time and journey, while in babies he had 3 of his limbs in full casts and they still let him join in all the fun and games and made adjustments
to help. He would not eat anything when he first started, although by the time he left, he was eating and trying everything. The change is unbelievable! All the aunties are really supportive and I always felt safe leaving my child with them. The nursery itself is always changing and has different topics every few months to always engage the children. My son would not be the boy he is today without his Aunties guiding him on his journey.

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Review from S F (Mother of Child) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, wouldn’t hesitate to recommend to anyone. My child wasn’t very social and wasn’t good with other children/adults, but came on leaps and bounds during his time here! He was delayed in his speech, but bringing him here has helped massively and the support the ‘aunties’ gave is fabulous.
Keep up the good work you do.

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Review from N R (Mother of Child) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl attended pre-school at Chuckles. Leaving for school in August 2023.
She thrived there with staff and other children, becoming a confident, sassy little girl. I never had any problems with her going and I always felt confident I was leaving her in a safe and happy environment. The staff
are fabulous and they build amazing relationships with the children they take care of. Forever grateful my little girl's journey began at Chuckles Nursery. Highly recommend.

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Review from G D (Mother of Child) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chuckles is our first and only nursery experience. Everything about Chuckles is amazing. The staff are brilliant – they are so lovely, friendly and hardworking and each worker that our daughter has interacted with she loves. Along with the managing staff, none of them could do anymore for me and our
little family. They are great at providing us updates either on the app or by messages. It just makes you feel better and more at ease knowing who you are leaving your child with and knowing that you can trust them. The app is fab too! You get regular updates throughout the day including photos of your child playing. This insight is lovely to know as you can see what they are doing which gives you more peace of mind. The activities that the children partake in and their different food options are endless. The menu choices are on a rota, so every week is different. The grounds are great too - particularly their outdoor learning space. I would definitely recommend Chuckles as your child's nursery!

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Review from S R (Mother of Child) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good nursery and the staff are so friendly. They work well as a team and do fab with the kids. I have had all three children in the setting. We are always saying they should make the nursery for older children. The kids love it there and staff always keep parents up to date with day to day activities.

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Review from P W (Mother of Child) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chuckles is an amazing nursery. They're all so caring and supportive and really make me feel like they understand what it's like when you're putting your child in someone else's hands for the day. The communication on the Famly app is second to none, especially the daily updates and pictures. I particularly
appreciate the reassuring messages when it's been a difficult drop off. I have no doubt my child is in the best hands, having great experiences, enjoying the incredible outside space and facilities they have, and delicious meals every day. He is absolutely thriving and I put that down, in no small part, to the care and attention he receives at Chuckles. I could not have hoped to find a better nursery for my child and think every single person there does a great job.

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Review from Srimaye N (Mother of Child) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter really enjoyed the care at Chuckles. Unfortunately, I can't get another place as she took a long break. I loved the daycare and highly recommend it to all parents. Everyone at daycare is very helpful.

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Review from Abigail D (Mother of Child) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff working in the nursery are very approachable. They call them ‘aunties’. Management are great. Invoices received in plenty of time. Our baby started at 4months settling in and they still put me at ease every day with updates on how he’s doing. He’s come on leaps and bounds. He is lactose
intolerant and the nursery go above and beyond to make him equal and eat ‘normal’ foods. If we request something they will do it. Highly recommend and they’ve been fantastic with me and my partner working shift patterns. He bumped his head by accident on the decking and within five minutes myself, my partner his dad and my mum the emergency contact was informed and we had to sign off an accident report form. It was a tiny little bit of red ,a complete accident and they went above and beyond. They do not hesitate to contact with any information regarding our son.

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Review from L A (Mother of Child) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Chuckles for almost two months now. I was so nervous and had been to view about ten nurseries before Chuckles. I instantly felt at home there and I knew it was right for my son. They keep me updated via the app and send me plenty of photos. He always comes out happy and when
I leave him he doesn't look back! Amazing staff and lovely place. Highly recommend!

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Review from K W (Mother of Child) published on 24 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding childcare provider. My son loves his days at nursery and all the staff are amazing and go above and beyond. We have been with Chuckles Nursery for almost two years and they have been incredible at every point!

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Review from E M (Mother of Child) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is always very happy when we arrive in the mornings and when I pick her up. The nursery does so many different activities each week and always seasonal. Highly recommended! The food is varied and has good vegetarian options, although tea time could be a little more substantial. Great staff
too.

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Review from R R (Mother of Child) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 1-year-old daughter is currently with Chuckles Nursery and I couldn't ask for any more from them. The ladies who work here took the time to get to know my little one's wants and she now adores nursery and them. My eldest 'graduated' from Chuckles in July and because of the work they did with her
- both academically and socially, she has settled into mainstream school really well; she is 'above average' in all areas of learning and this can be attributed to the excellent work of their preschool team. I cannot recommend this nursery enough. They are brilliant!

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Review from Sian D (Mother of Child) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chuckles Nursery staff do a great job of keeping me informed of my child's time at nursery, including activities, what she's eaten, how she's slept and they even monitor her progress with things like vocabulary and interaction with other children etc.

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Review from Aimée H (Mother of Child) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Chuckles Nursery for around seven-eight months and absolutely loves every day she spends at nursery. The girls are so friendly and helpful and I have noticed how my little girl has blossomed into a smart and funny character. Would 100% recommend.

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Review from Stephanie K (Mother of Child) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend this day nursery, have had all my kids there in past years, currently here and also family members.
All care, learning and safeguarding etc. are up to high standards for me. Staff are friendly and helpful. Highly recommend.

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Review from Alex R (Father of Child) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trustworthy, decent and caring. An all-round fantastic nursery which we were lucky enough to find - they have brought our daughter along leaps and bounds. Sincerely couldn't recommend them any more highly.

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Review from Wiktoria D (Mother of Child) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the best nurseries you can pick for your child! The facilities, the staff and everything about it is welcoming and good for your child's development. Our daughter has flourished with them, even though I was scared to leave my 11-month daughter without her mum around. They always respond to your
concerns or requests. Our daughter is going to school soon after two years of full-time attendance and we know we'll miss Chuckles Nursery terribly!

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Review from Tanwen D (Mother of Child) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love it at Chuckles Nursery, all staff go the extra mile to ensure our child is happy and safe. They make sure that there are plenty of fun activities and we have never had any problems over the last two years.

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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Chuckles Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for Chuckles Nursery is calculated as follows: ( (368 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 372 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chuckles Nursery is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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