Chuckles Nursery

Pentwyn House, Pentwyn Lane, Bettws, Newport NP20 7AE
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Top 20 award
10 131 Reviews
  • Chuckles Nursery, Newport
Chuckles is a homely, secure and uniquely situated nursery. Set in an acre of land with half of that dedicated purely to outside play for all ages, it has a country feel yet only two miles from the M4.

The Nursery follows the New Curriculum and believes fully that children should learn through exploration and ensures they have the materials, equipment and surroundings to enable that. Outdoor play is high on the daily agenda and the areas are designed to inspire every age group.

Family run since 1999, attention to detail is important. All rooms are monitored via CCTV cameras (14 in all).

The nursery cook prepares healthy well-balanced cooked meals for breakfast, lunch, dinner and tea time snack in line with Welsh Government Healthy Eating Guidelines.

In December 2023, Chuckles was graded in all six areas following a joint CIW and Estyn Inspection. In June 2024 the Nursery won National Day Nursery Association, Nursery of the Year Wales.

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Care Provided by Chuckles Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Lisa Owen
  • Person in charge
  • Amy Baugh (Nursery Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 70
  • Age Range
    • from 0 years 1 months
    • to 4 years 11 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Closed from December 24th to January 2nd

Funding & Fees Guide for Chuckles Nursery

  • Rates are charged at £7.80 per hour.


    You can book the traditional morning/afternoon/full-day sessions or to give you more flexibility you can start between 7am & 10am ending from 3pm to 6 pm as long as they are a minimum of 8 hours.


    Half-day Rates are £39.00 per session and session times are 8 am-1 pm and 1 pm-6 pm.
  • Parking

  • Ample on site, off road parking so no need to worry.


Chuckles Nursery Reviews (131)

Total of 131, showing 61-80
10

Chuckles Nursery has a Review Score of 10 (9.987) out of 10, based on 31 reviews in the last 2 years. Over all time Chuckles Nursery has 131 reviews.

Overall Experience

  • 128
  • 3
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Date Published

131
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31
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Review from Viktorija K (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child enjoys attending this place. The outdoor facilities are fantastic. I can see nursery continuously invests in its development and the new app where you can see your child's nursery activities and communicate messages is just a brilliant addition.
Despite a few issues in the beginning, staff
members have been able to sort it out instantly.
In general, I am quite happy we have chosen this nursery.

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Review from Ugne G (Mother of Child) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't be any happier with Chuckles Nursery. My boy loves it! Staff are amazing and very helpful. Nursery has great outside and inside facilities. Food menu is very wide and healthy. Feel very safe when I leave my boy with the 'Aunties'. Also love the new app!

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Review from Anna L (Mother of Child) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased my son attends Chuckles Nursery. The team members are very welcoming, friendly, helpful and easy to communicate with. The layout of the place is great and the nursery provides so many opportunities for enhancing a child's development in many areas. The garden area is phenomenal with
beautiful views. My son's social, communication, physical and emotional skills have improved significantly since he started his adventure in Chuckles. He absolutely loves going there and can't wait to see his friends and favourite members of staff. The food must be good, too, as my boy is quite a picky eater at home, but eats nearly everything while at Chuckles. Highly recommended place for a child.

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Review from Joanne D (Mother of Child) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've sent my 3 children to this nursery over the last 7 years and I honestly couldn't think of a better place to bring my children. The staff are more like family to my children. I would recommend this nursery to any of my friends and family as they are just brilliant.

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Review from Gareth E (Father of Child) published on 16 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chuckles has been fantastic for our son, since his settling in sessions before Christmas to today he has enjoyed every second in the nursery. The staff are extremely helpful and have made us feel so welcomed. I couldn't recommend Chuckles highly enough to anyone. Our son is well looked after and the
picture updates show him taking part in a wide range of activities and the crafts he brings home are fantastic!

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Review from Katie P (Mother of Child) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chuckles Nursery is very unique due to the family feel that they offer the children. Each and every member of staff has a warm and friendly personality and get to know your child really well. The children spend lots of time outside and messy play is done daily. They do lots of story telling and music
time, which my little boy loves. He always comes home well fed, well rested and having had lots of fun. He loves going there and happily skips in every morning. It’s so lovely as a parent to be able to switch off while in work as I know he’s being cared for so well. The building and setting is also gorgeous and their outdoor activities are the best I’ve seen in any nursery. As I’ve said, Chuckles is very unique and a special place and I feel lucky to have found them.

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Review from Lynne R (Mother of Child) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has recently started at Chuckes Nursery (February 2021) and so far we’ve been really pleased with the nursery. Communication has always been great but is even better since the introduction of the app - we love hearing about what he’s doing and seeing pictures from every session!
We’ve been
really impressed with the opportunities he has, particularly the access to the outdoor areas which was a real selling point for us when choosing a nursery and we love all the presents (artwork) he brings home!
We’re also pleased with the healthy, home cooked menu provided which is important to us as a family. Thanks Chuckles.

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Review from Rhiannon T (Mother of Child) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t praise the whole team at Chuckles Nursery enough. From the moment I enquired about a space up to the present day we’ve had nothing but a positive experience. My daughter has settled in wonderfully and I know that’s down to the hard work of the whole team. She loves her ‘aunties’ to bits and
we can’t thank them enough for everything they do for her. Nothing seems like too much bother for them, even her reusable nappies, which they took on board from day one. which is much better than her Dad. I couldn’t recommend Chuckles Nursery enough, they’re all wonderful!

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Review from Sher T (Mother of Child) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous nursery. The staff have always been excellent, even throughout the stresses of Covid-19 they still gave one hundred and ten percent and have been amazing in every area.
I love the focus on outdoor play and the fun activities they supply.

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Review from Megan S (Mother of Child) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, they do everything they can for the children and my little boy enjoys it so much. They are outside a lot (even in cold weather) which is so beneficial to children and is one of my favourite things about this nursery. My son’s speech and development is so much further on than other
children his age who don’t attend nursery and we always receive compliments on his speech. If I had another child I would definitely put them into Chuckles Nursery even though there’s a nursery closer.

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Review from Katherine P (Mother of Child) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so lucky to find this nursery. Both my children (4 and 2) attend and they love going. The facilities are fantastic and they always seem to be trying to improve their environment, which must take so much work. The outside area is absolutely amazing as well. I teach in a nursery class so feel
I can safely say what good learning looks like, and Chuckles definitely offers excellent Early Years practice. The staff are always welcoming and both of mine clearly feel comfortable and happy and we are always hearing the staff's names at home.

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Review from Jenna W (Mother of Child) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has significant medical needs and the nursery have been fantastic in accommodating this, they are the friendliest and most nurturing staff and cannot praise them highly enough! My child started off here when she was two having returned after such a long time due to personal reasons they made
me feel at ease and her return ran as smoothly as possible, my anxiety about her returning was very quickly resolved when I saw how happy they were to see her back.

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Review from Chris W (Father of Child) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The guys at Chuckles have been amazing while looking after my 2 children. Nothing is ever any trouble and they can't do enough to keep the kids happy throughout the day. My daughter is leaving to join school and was always talking about her Aunties at Chuckles.

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Review from Eva R (Mother of Child) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended the nursery since he was one year old, now he is four years old. He really enjoys going every morning. I really like the staff and the flexibility, they are very helpful and kind. I can just say a big thank you.

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Review from Stephanie G (Mother of Child) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Chuckles for two years. He loves it there, sometimes he doesn't want to leave, which is a good sign. They have a fabulous outdoor area, as well as plenty to do indoors. The food is lovely and nutritious, and obviously the children love it. Usually, my son has at least three
plates of dinner! Their rates are very reasonable and the fact they do a term-time contract is the icing on the cake. All the staff are very friendly and helpful. Cannot recommend this nursery enough, they are amazing.

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Review from Rajvinder K (Mother of Child) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son really enjoys going to nursery. Staff at Chuckles are extremely friendly and helpful. They have a fab menu. Staff is always ready to listen to you and lastly they promote outdoor play which is important for the children.

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Review from Kelly (Mother of Child) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children love Chuckles. They told me last week they don’t want to go to school, as they want to stay in Chuckles forever.
I love that the staff understand and want to know more about my children, their likes/dislikes, quirks and personality. They care! I love the regular updates via daily snippets,
meetings and emails.
The homemade food is amazing and staff have encouraged my children to eat a varied, well-balanced diet of food that before they wouldn’t dream of touching. I have even learnt tips and tricks to use at home with them.
I love that we as parents/grandparents can come along and join in organised activities with the children, it is the best idea to help engage in conversations and understand what our children do when at Chuckles.
I love the natural outside space and will never forget the stories about meeting the animals in their 1st week. I love the artwork and the woodwork they come home with and the songs they sing to me or stories they retell. Thank you!

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Review from Jessica (Mother of Child) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chuckles is marvellous. It is a child-centred, fun-filled, warm and safe environment where children can explore, play, learn and relax. My little girl adores nursery and we role play things that she does with her much-loved nursery aunties all the time.
I am constantly amazed at all the new things
my little one has learnt from nursery - including Welsh (we are not a Welsh-speaking family), numbers, writing her name, singing lovely songs and the many craft activities she tells me about. Her (and my!) favourite is when mummy and daddy come into nursery for family craft or cooking days.

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Review from Bethan P (Mother of Child) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has been great since my son started at the end of December. Although he gets upset when dropping him off, the staff are great at settling him quickly and when there he really enjoys himself. The pictures emailed from staff through the day are a great reassurance for us that he is enjoying
his time there. The food menu is varied and seems to be a hit and the outside space at the nursery is fab. We also love the messy play element and so does our son. We like that play is encouraged throughout the day and there is no emphasis on screens/technology.

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Review from Laura B (Mother of Child) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been using this nursery for the past six months. She absolutely loves it here! The team are fantastic, friendly and always able to help and answer any questions I have.
I love that they encourage messy play, outdoor play, reading, singing and dancing with the children. My daughter is
always coming home singing and dancing.
I can’t thank all of the staff at Chuckles for all of their help and support - thanks!

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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Chuckles Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for Chuckles Nursery is calculated as follows: ( (368 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 372 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chuckles Nursery is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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