Acorns ONS

Government Buildings, Cardiff Road, Newport NP10 8XG
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9.5 62 Reviews
  • Acorns ONS, Newport
Acorns ONS Nursery is a workplace nursery caring for the children of ONS employees in Duffryn, Newport.

Babies are cared for in their own suite of rooms, all equipped to the highest standards with play equipment designed for fun times and a cot room for rest.

The gardens provide areas for children to play and learn about the great outdoors. The children love to dig in the vegetable boxes where they plant their own fruit and vegetables. The cooks then use them to create delicious home-cooked meals in the kitchen.

Regular visits by the early years teacher prepares the children for the transition to primary school and learning follows the national curriculum. The SENCO co-ordinator is on hand for any children with additional learning needs.

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Care Provided by Acorns ONS

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Amanda Sanderson (Manager)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 120
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays

Acorns ONS Reviews (62)

Total of 62, showing 21-40
9.5

Acorns ONS has a Review Score of 9.5 (9.526) out of 10, based on 16 reviews in the last 2 years. Over all time Acorns ONS has 62 reviews.

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Review from G B (Mother of Child) published on 4 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care all round, staff are really friendly and go above and beyond for my child. Communication from management is amazing and really couldn't fault it. My child also brings home so many lovely pieces of artwork and she always comes home happy from her day at nursery.

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Review from A B (Mother of Child) published on 4 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl attends this nursery and honestly, it was the best decision I made sending her there. Since attending she’s come on leaps and bounds. The staff have always been brilliant, and so lovely. Such a pleasant place and deserves all the praise it gets. I also love receiving regular updates.

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Review from Alexandra P (Mother of Child) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends this nursery twice a week, he had a dairy allergy when he started back in 2021 and the nursery were excellent explaining that all children with allergies are given separate eating utensils and all are colour coded. This made me feel more relaxed, safe in the knowledge that it was all
taken care of and taken seriously. At the end of the day I was always provided with a form explaining what he had been doing throughout the day and if he had eaten etc, I couldn't recommend enough. We are always greeted by a smiling key worker and he loves showing me what he has made during craft time.

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Review from Dawn O (Mother of Child) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have two children who attend this nursery and both can't wait to go through the doors in the morning. They are usually greeted by a happy friend face and come out just as happy as they went in. They spend a lot of time in the garden when the weather allows and a lot of craft activities. My child in
the preschool group is very proud of her new Welsh language skills and often comes home and tells me her new phrases. My only criticism would be that we used to receive a newsletter, but now we don't, which may be a result of covid19, however, we do receive a lot more updates via email now, which is also welcome.

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Review from Samara B (Mother of Child) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending this nursery since January 2021. I was extremely nervous about sending her to nursery as she’d spent so much time with me during lockdown. Initially, my daughter had a few tears when she was going in, in the mornings. I would call after an hour and she would always be
fine and happy playing. The tears quickly subsided and she now can’t wait to get into nursery. Every week they do lovely activities, and she often brings home a painting. She really enjoys being able to go out in the garden and play or hunt for bugs. All the staff are friendly, caring, approachable and take the time to tell you about the child’s day. I would highly recommend this nursery.

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Review from Sylvie H (Grandmother of Child) published on 31 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very impressed with the nursery. Our grandson enjoys attending and loves the staff. We are always kept well appraised of his progress and the staff are very friendly. The digital journal website is a great way of keeping us up to date with the activities.

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Review from Karen P (Mother of Child) published on 25 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has attended two Acorns nurseries since I’ve gone back to work and all I can say is that they are all amazing! She now attends Acorns ONS and is so happy, she loves attending, and even on days off, she asks to go and see her teacher and all her friends (which is a big relief to know your
daughter is loving going to nursery). Every day she comes out happy and smiling and telling me what she has done that day. All the staff are amazing, I would definitely recommend this nursery to all of my friends and family. Thanks girls.

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Review from Natasha D (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this nursery! My daughter has settled in so well and literally runs through the door in the morning. The staff are all so friendly and welcoming to the children. They do so many activities, my daughter brings home paintings most days and they get outside as much as they can. Definitely recommend
this nursery.

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Review from Jessica C (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed and delighted with all the staff at the ONS nursery. They are always so happy and positive and have my child’s best interests at heart. The activities they do with my child are great, I love seeing what they get up to on the app. I feel my child is in very safe hands there and she
is always happy going to nursery and leaving after a fun-filled day. I would highly recommend this nursery.

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Review from Geeta K (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed and wouldn’t hesitate to recommend to other parents. The staff are super friendly and always visible to answer any concerns and questions. Staff take the time to get to know parents and to tell them about their child’s day on pick up. They’re very attentive to individual child needs.
The nursery offers a range of activities for children including an outdoor area which has been great in my child’s development. Nursery offers healthy and a varied menu. I feel my son has developed a lot going to this nursery and has fantastic relationships with his key workers. I also enjoy the app which provides detail of my child’s daily activities with pictures and videos. I see my son develop regularly and become more and more independent. Nursery has been very supportive during the pandemic and have put clear measures in place putting me at ease to continue sending him to the nursery.

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Review from Laurian H (Mother of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When our little boy’s nursery closed down during the first lockdown and confirming they were not re-opening we were so upset. But ONS Acorns finally had space when they moved into their new accommodation to fit us in (we had been on the waitlist for some time) and they couldn’t have been any more welcoming.
Even during difficult circumstances like COVID they made everything feel extremely easy and take excellent care of our little boy. It didn’t take him long to get settled into his new nursery and routine and is always happy going in and happy coming out. There is regular communication and the staff are always so lovely and friendly - couldn’t ask for a better nursery! Thank you.

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Review from J N (Father of Child) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant staff, facilities, meals, parking, security, activities, and overall vibe. My child also really enjoys the food there. They also respect your wishes if you have specific dietary requirements or social media preferences with your child. The place always seems very clean and they are good with
Covid safety too. Couldn't be better.

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Review from Randeep S (Father of Child) published on 21 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good staff. Children get a lot of structure and play which is a good balance. Growing son who is now 3 and a half years is getting prepped for school and nursery has been wonderful in supporting his development and progression. The nursery is extremely clean and highest standards in cleanliness
and management. Kids are well looked after. He likes it so much that he doesn't even stop to say bye in the mornings, that's saying something.

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Review from Clare C (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my sons have attended Acorns ONS (6 years apart) and both have enjoyed every minute. All of the carers are always welcoming and I have no idea how they find the time to complete the number of activities they do with the children every single day. The facilities at the nursery are fantastic -
the range of meals is amazing and my youngest absolutely loves the outdoor play area. I wouldn't hesitate to recommend Acorns ONS to anyone (which I have done quite a few times over the years!).

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Review from Brian M (Father of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves it here and can't wait to run in every morning. The meals are varied and the activities are stimulating for the children. The staff are extremely helpful and friendly. I would highly recommend it.

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Review from Tracy W (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery. Friendly staff who are great with the children. Good routines and facilities. Great menus. My daughter is always happy going in and out and gets to do lots of activities. She has developed and learned lots from nursery.

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Review from Gavin (Father of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has always been excellent for my children. It’s always been clean and tidy and the food is well balanced. The staff are all friendly and welcoming and the kids have enjoyed going. From settling in days to graduation ceremonies for the kids leaving, the nursery have everything covered.

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Review from Kate T (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending ONS Acorns for 10 months. He’s is learning so much and his confidence is growing each week. He loves going there and is always excited to go in which makes me feel comfortable leaving him.

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Review from Sally O (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children have attended Acorns ONS. My youngest started last year (after transferring from Duffryn) so I’m yet to see inside the new nursery but there’s no doubt how much the staff will have utilised the new surroundings for the benefit of the kids. The girls are wonderful, the learning opportunities
and facilities are brilliant and my kids love the food. My youngest often has 2 helpings! It really is a fantastic nursery, I’ve viewed others but couldn’t see sending my children anywhere but Acorns. Huge thank you to all the staff.

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Review from Joanne N (Mother of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful nursery, my daughter is very happy here. Can only think of positive things to say. Lots of time spent outside when they can which I really like and lots of different activities to keep them busy.

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Current Review Score: 9.5 (9.526)

Overview of Review Score

The Review Score of 9.5 (9.526) out of 10 for Acorns ONS is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.859 for Acorns ONS is calculated as follows: ( (169 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 192 Ratings = 4.859

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.667 Points relating to the number of positive Reviews for Acorns ONS is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 16 Positive Reviews ÷ 24 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Amanda

Amanda Sanderson

Job Title: Nursery Manager

Joined: 2001

Amanda is an experienced Manager and has managed multiple Acorns nurseries for the last 16 years. Outside nursery, Amanda is a Team Manager for Risca Youth Rugby and enjoys spending time with her grandchildren.


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