Bright Horizons The Treehouse Early Care & Education Centre has a Review Score of 8.3 (8.319) out of 10, based on 3 reviews in the last 2 years. Over all time Bright Horizons The Treehouse Early Care & Education Centre has 40 reviews.
Review from M B (Mother of Child) published on 6 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons The Treehouse Early Care & Education Centre
Thank you for your glowing review! We're delighted to hear about your satisfaction with our service at Bright Horizons The Treehouse Early Care & Education Centre. It's wonderful to know our focus on learning skills, autonomy, and emotional intelligence has positively impacted your son. Your kind words mean a lot to us.
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Review from A I (Mother of Child) published on 1 August 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons The Treehouse Early Care & Education Centre
Thank you for your wonderful review! We're thrilled to hear that both your 4-year-old and 9-month-old have enjoyed their time at Bright Horizons The Treehouse. It's great to know you appreciate our outdoor space, staff and the app for keeping you updated.
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Review from Susan C (Mother of Child) published on 28 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons The Treehouse Early Care & Education Centre
Hello, thank you so much for your positive feedback!
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Review from Flossy J (Mother of Child) published on 6 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons The Treehouse Early Care & Education Centre
Hi, Thank you for letting us know how pleased you are with our nursery. Once again, thank you very much for taking the time to review us.
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Review from Lynn C (Mother of Child) published on 28 November 2022
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Reply from Amy Quayle, Marketing Manager at Bright Horizons The Treehouse Early Care & Education Centre
Thank you for taking the time to share feedback on your experience of our Treehouse Nursery. We are so pleased to read that your daughter is enjoying her time at our nursery. Thank you for sharing your feedback regarding communication via the app, we will review this with the nursery team to ensure that families see an improvement moving forward.
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Review from Fiona L (Mother of Child) published on 3 November 2021
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Review from Joanne M (Mother of Child) published on 20 October 2021
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Review from Jennifer R (Mother of Child) published on 28 May 2021
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Review from Nicola B (Mother of Child) published on 25 May 2021
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Review from K L (Mother of Child) published on 18 May 2021
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Review from J C (Mother of Child) published on 14 January 2021
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Review from G M (Mother of Child) published on 7 January 2021
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Review from H K (Mother of Child) published on 5 January 2021
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Review from J G (Mother of Child) published on 17 December 2020
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Review from Samantha H (Mother of Child) published on 1 December 2020
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Review from Katie P (Mother of Child) published on 1 December 2020
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Review from D K (Father of Child) published on 1 December 2020
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Review from Gillian S (Mother of Child) published on 11 October 2018
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Review from Alex t (Grandfather of Child) published on 3 October 2018
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Review from Lauren T (Mother of Child) published on 3 October 2018
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The Review Score of 8.3 (8.319) out of 10 for Bright Horizons The Treehouse Early Care & Education Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Bright Horizons The Treehouse Early Care & Education Centre is calculated as follows: ( (33 Excellents x 5) + (3 Goods x 4) ) ÷ 36 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.402 Points relating to the number of positive Reviews for Bright Horizons The Treehouse Early Care & Education Centre is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 number of registered child places is 19.8. 3 Positive Reviews ÷ 19.8 = 0.152
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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