Bright Horizons Cramond Early Learning and Childcare has a Review Score of 8.8 (8.841) out of 10, based on 6 reviews in the last 2 years. Over all time Bright Horizons Cramond Early Learning and Childcare has 56 reviews.
Review from Sarah A (Mother of Child) published on 19 December 2018
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Review from Gillian M (Mother of Child) published on 28 November 2018
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Review from Olu (Mother of Child) published on 22 November 2018
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The high standard of care and love shown to my kids by the nursery staff
The nursery rooms are warm for the kids with a lot of indoor activities.
All meals are prepared fresh daily on site by their amazing chef. Their food menu is one of the best that I have seen. Nappies and wipes are also provided.
The staff always provide detailed feedback on each child when I come to pick them up.
Regular reviews are also done to let me know how each child is getting on in terms of developmental milestones and we agree on areas where each child might need more support/encouragement.
The kids are regularly engaged in outdoor activities.
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Review from Jordan (Father of Child) published on 13 November 2018
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Reply from Katherine O'Brien at Bright Horizons Cramond Early Learning and Childcare
Thank you for taking the time to submit a review, we do appreciate all feedback.
We are very happy to hear your little one is excelling and I have fed your concerns about staff back to the Nursery Manager, she is more than happy to invite you in at a time that is convenient for you to discuss this matter further, as we want to ensure you are completely happy.
You can also send further information to ukfeedback@brighthorizons.com.
Kind Regards,
Bright Horizons.
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Review from Yvonne A (Mother of Child) published on 9 November 2018
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Review from Linda J (Mother of Child) published on 9 November 2018
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Review from Jenna H (Mother of Child) published on 6 November 2018
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Review from Jen (Mother of Child) published on 6 November 2018
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Review from Sarah (Mother of Child) published on 6 November 2018
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Review from Vimbai A (Mother of Child) published on 23 October 2018
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Review from Jessica B (Mother of Child) published on 14 December 2017
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The kids do some brilliant hands-on activities and get to spend a lot of time in the garden. The nursery building feels welcoming and safe. The quality of the food is also a real bonus, it always smells lovely if I pop in to collect near tea time!
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Review from James F (Father of Child) published on 10 October 2017
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Review from Bianca (Mother of Child) published on 4 October 2017
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Review from Emma L (Mother of Child) published on 18 October 2016
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Review from Tracy A (Mother of Child) published on 17 October 2016
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Review from Tanvir S (Father of Child) published on 14 October 2016
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The Review Score of 8.8 (8.841) out of 10 for Bright Horizons Cramond Early Learning and Childcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.944 for Bright Horizons Cramond Early Learning and Childcare is calculated as follows: ( (68 Excellents x 5) + (4 Goods x 4) ) ÷ 72 Ratings = 4.944
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.897 Points relating to the number of positive Reviews for Bright Horizons Cramond Early Learning and Childcare is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 number of registered child places is 20.2. 6 Positive Reviews ÷ 20.2 = 0.297
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
After leaving school in 1996, Lorraine pursued an SVQ 2 in Childcare and Education, starting her journey into early childhood education. Her passion for the early years grew during her work placement at a local nursery, where she continued working after achieving her Level 3 qualification.
Lorraine then moved to the new Cramond location as Deputy Manager, playing a key role in its development. Her dedication to creating a nurturing environment was crucial to the nursery's success.
With a Level 4 qualification, Lorraine's extensive experience and passion for early years education make her an invaluable asset, positively impacting the children and their families.
Job Title: Deputy Nursery Manager
Yvonne started her career in childcare in 2006 at the age of 17 as a nursery assistant at Bright Horizons Cramond. While working in the nursery, she earned her SVQ Level 2 and SVQ Level 3 qualifications in Children’s Care, Learning, and Development.
She worked her way up to Senior Early Years Practitioner and gained extensive experience working across all age groups. Her dedication and skills led to her promotion to Third in Charge of the nursery, and she became Lead Practitioner in 2019.
In her spare time, she enjoys spending time with her partner and their two children, whether going out for meals or taking their family dog on long walks in the countryside.
Job Title: Third in Charge
Joanne gained her HNC qualification in 2006 and began working at Bright Horizons Cramond as an Early Years Practitioner. She worked there until 2011 when she moved to Germany for three years to work as a Senior Early Years Practitioner in an Army nursery.
Upon returning to Scotland in 2014, she worked in a nursery in Bathgate until going on maternity leave to have her third child in 2019. During her maternity leave, the opportunity arose for her to return to Cramond as Third in Charge of the nursery and Senior Early Years Practitioner of the Otter room. In 2022, she transitioned to the Seahorse room as a Senior.
She is currently working towards her BA in Childhood Practice, with two years remaining in the course. She has three children with her husband, and in her spare time, she enjoys going on family outings and discovering new places for her children to explore.
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