Full Days, Half days, Flexible Sessions. Fees are less than average. Please contact the nursery
Plenty of safe parking
Claylands Nursery has a Review Score of 6.2 (6.199) out of 10, based on 2 reviews in the last 2 years. Over all time Claylands Nursery has 15 reviews.
Review from K M (Mother of Child) published on 16 November 2023
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Reply from Chloe Hamilton, Manager at Claylands Nursery
Hello KM,
As you are aware, the points you have raised in this review were the subject of a formal complaint made by yourself to our regulator, who investigated this in person. After a visit to our setting, sight of our email records and files, they did not uphold any element of your complaint.
Any registered services presented with the circumstances of your situation would have to follow the same protocols that we did. Whilst we can appreciate that this left you feeling a great deal of resentment towards the service, it is our duty to take this action.
We wish you all the best for the future.
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Review from George P (Father of Child) published on 4 August 2023
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Review from Michelle B (Mother of Child) published on 12 March 2023
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Review from Victoria M (Mother of Child) published on 9 November 2022
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Review from S C (Father of Child) published on 7 August 2022
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Review from Jane D (Mother of Child) published on 29 April 2022
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Review from Lisa C (Mother of Child) published on 23 February 2022
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Review from Caroline K (Mother of Child) published on 21 February 2022
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Review from Nikki M (Mother of Child) published on 21 February 2022
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Review from Ria H (Mother of Child) published on 18 February 2022
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Reply from Lewis Gilburt, Owner at Claylands Nursery
Thanks for taking the time to review Claylands! Your feedback is so important to us and we are very proud of our staff!
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Review from Leila S (Mother of Child) published on 16 February 2022
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Review from Sky R (Mother of Child) published on 16 February 2022
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Review from Douglas S (Father of Child) published on 16 February 2022
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Review from Neil S (Father of Child) published on 1 February 2022
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Reply from Lauren Hamilton, Manager at Claylands Nursery
Thanks for your feedback. Being on the border of West Lothian and Edinburgh, we do have a lot of children from East Calder attending and receiving fully funded free spaces like yourself.
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Review from Kim T (Aunt of Child) published on 11 September 2018
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The Review Score of 6.2 (6.199) out of 10 for Claylands Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.1 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.125 for Claylands Nursery is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 24 Ratings = 3.125
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.074 Points relating to the number of positive Reviews for Claylands Nursery is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 number of registered child places is 13.6. 1 Positive Reviews ÷ 13.6 = 0.074
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Claylands Nursery to verify any information. View our terms and conditions. Claylands Nursery has a Basic Service – more info.