Step by Step Private Nursery Maryhill

25 Sandfield Street, Maryhill, Glasgow G20 9TL
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9.8 58 Reviews
Step by Step Private Nursery has rooms specifically designed for each age group, including a baby room with three separate areas and a calming atmosphere based on natural and heuristic learning.

Within a bright and spacious interior, children can develop new skills and interest, enjoying numerous activities and energetic play, overseen by a qualified team and with a secure all-weather outdoor play space also.

Online learning journals are kept so parents can keep up with progress and a recognised early years curriculum includes many extra-curricular additions, such as swimming, cycling and music. There is also a Forest Nursery programme in place to allow for children to develop an appreciation of nature and stay and play sessions are also available.
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Care Provided by Step by Step Private Nursery Maryhill

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Amanda McDade (Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 70
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Step by Step Private Nursery Maryhill Reviews (58)

Total of 58, showing 21-40
9.8

Step by Step Private Nursery Maryhill has a Review Score of 9.8 (9.841) out of 10, based on 19 reviews in the last 2 years. Over all time Step by Step Private Nursery Maryhill has 58 reviews.

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Review from Parminder R (Mother of Child) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very delighted to put my daughter in this nursery. After coming off maternity leave and restarting job, I was scared to leave my little one, but the staff at Step by Step nursery are brilliant. They have done a wonderful job with my little one. I must say that my daughter has been provided with
the best care from them. Her weaning was not great, but Step by Step nursery has helped with that too. I can not thank you enough guys. You are very compassionate and caring. I and my husband are very happy with your care. We definitely recommend this nursery - 5-stars for you guys!

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Thank you for your review. We are delighted that you, your husband and little one are settling in so well. The staff pride themselves in making sure all our families and their precious children receive the highest standard of care with loads of room for cuddles.


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Review from Clare G (Mother of Child) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Step by Step is a fantastic nursery. The staff are so caring and my daughter loves her time there. A lot of care and attention towards the children. The kids are kept engaged by learning activities and crafts.

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

We value your feedback. It is greatly appreciated. We are delighted to hear that your little one is content and happy to be at nursery. Following 'In The Moment' planning allows for more engagement, stronger attachments and caters to each child's interests and building on their next steps of development. We thank you for your continued support.


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Review from Amanda M (Mother of Child) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two children at Step by Step. My eldest is 3 and a half in the rainbow room and my youngest is 14 months in the baby bears room. They both love nursery and have settled really well with their key workers and all the staff at the nursery. The nursery is great at communicating with an app that
shows me observations, updates about what they have eaten, nappies and all sorts. They have catered really well to the dietary requirements for my children and I can tell they have loving attachments at the core of what they do. They have recently done up the outdoor space a lot with great new experiences and resources that my son really loves. Thanks to all the staff at Step by Step for the care and attention to my boys!

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Your feedback is of great value to Step by Step and we are truly inspired to hear that your boys have built strong and trusting relationships with the staff. Being able to communicate effectively with our families is very important to us. Our cook is mindful to ensure that all meals are prepared safely with each child's preferences and requirements are at the core of it all. We are happy to hear that your little ones are enjoying our rich, stimulating outdoor environment.


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Review from Emily A (Mother of Child) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves Step by Step so much. A caring environment that I feel safe dropping her off each day. All the staff know all the children so feels like a great community. I get pictures and other creations my child has made which is special and I think she eats better, more diverse foods than I eat!
Very jealous. I couldn't recommend this nursery enough.

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Thank you kindly for your feedback. We pride ourselves in creating an environment that is safe, stimulating and caring for each of the children. We inspire our children to be creative while playing indoors and outdoors. We appreciate your recommendation to Step by Step Nursery.


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Review from D S (Mother of Child) published on 30 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has attended Step by Step for 2 1/2 years. I couldn't recommend the nursery any more. The staff are very affectionate and friendly. I get constant updates all day at work which I enjoy and makes me feel at ease.

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Thank you for your feedback. It is greatly appreciated. It is of great importance that we have these strong bonds with our children and their families, so we are delighted to hear that the staff team continue to make you and your little one feel at ease.


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Review from Deborah O (Mother of Child) published on 30 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has not long started at Step by Step, and she has loved it from day one, always goes in not a problem and does not like to leave. The staff are lovely, and my little girl has taken to them very quickly, which I was not expecting. Would definitely recommend this nursery for your little
ones.

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Thank you for the kind words and recommendation of our nursery. We are really happy to hear that your little one has settled in so well and has adjusted to her new environment. We wish you a long and happy association with us at Step by Step Nursery.


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Review from Rebecca S (Mother of Child) published on 30 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attends the nursery and absolutely loves it. My eldest daughter who is now at school also attended the nursery, and we couldn’t fault them. The management and practitioners are excellent with the kids and extremely approachable. There is a large range of activities for the kids to take part
in. The nursery has a Forrest school programme, which is amazing and out with the COVID restrictions, they offer swimming lessons as well as singing and rhyme classes. My daughter is quite shy, but since she has attended the nursery, her confidence has soared! I put this down to the excellent care and encouragement she receives at Step by Step. I 100% recommend the nursery.

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Thank you for your feedback and for recommending our nursery. It is wonderful to hear that you have been a part of the Step by Step family for many years and are still enjoying your journey with us.


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Review from Lorraine M (Mother of Child) published on 30 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son and I have both had a very positive experience at Step by Step Maryhill. The staff are professional, enthusiastic and engage well with all the children. The activities and meals provided are varied and they are more than willing and able to provide additional support, like in the case of my son
who was born prematurely and has a mild developmental delay. Having moved my son from a different nursery after concerns around the care he was receiving, I am now so much happier and know he is in good hands and having fun. I would thoroughly recommend Step by Step to other parents.

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Thank you for recommending our nursery, Lorraine. Our menu is carefully selected with valuable input from staff, parents and children. That extra attention is always given to the children's diet, nutrition and eating patterns. We are glad to hear that you and your little one are enjoying your experience at Step by Step Nursery.


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Review from Nicola M (Mother of Child) published on 30 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little boy has attended Step by Step for over three years and has loved his time there. The staff are friendly and communicate well in person and through app updates too. There is a lovely sense of community at the nursery, with opportunities for parents or family to get involved throughout the
year. The forest school programme (at the children's wood) and swimming lessons are a real bonus, and our little one particularly enjoys music class too. These activities were a draw for us and helped to break up the more traditional nursery setting. The staff make the most of the yard areas (no lawn/green space) and spend lots of time outdoors. They regularly take walks along the canal, go to the Botanics or a trip to the shops, and (pre covid) visits to the local care home too. It's a lovely wee nursery.

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Thank you for the greatly appreciated feedback, Nicola. It is wonderful to know that your little one enjoys his stay at Step by Step. Daily feedback to our parents is of great importance to us and take pride in ensuring that our little ones enjoy their day at nursery with the various stimulating activities on offer.


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Review from Gemma W (Mother of Child) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Step by Step Maryhill for 10 months, and I have only good things to say about it. The staff are friendly, professional and caring. We get regular updates during the day via the ParentZone app. During the initial settling in period, staff were reassuring and patient (with him and me!).
There's been a great effort over the last year to make improvements: the menus have been reviewed and improved, and the outdoor areas have been upgraded. Pricing is reasonable, especially as all meals and snacks are included, which is a great relief! My son obviously loves his time at nursery, eats well, and has made great progress with his speech since returning after lockdown! During the pandemic, the staff have been great at keeping us informed and safe, and lots of effort was made to stay engaged with the kids during the lockdown. I'd recommend Step by Step to anyone.

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Thank you for the kind words of appreciation. We are extremely happy to hear that the improvements that have been made have been enjoyed by you and your son. The children are truly enjoying their rich outdoor environment. It was our pleasure of staying in touch with our families during the lockdown period. We had great fun engaging with the children during story and activity time.


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Review from Vickey B (Mother of Child) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has just started with Step by Step and I am thoroughly pleased with how well she has settled. I was extremely anxious about settling her due to her having a tough time settling in a different nursery but I honestly couldn’t be happier with her progress. All staff are positive and happy and
this has ensured a smooth settling period and drop-offs are worry free. My daughter is happy to go to the staff and has an amazing day when she is in their care. Would highly recommend this nursery, they are doing a great job!

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Thank you for the greatly appreciated feedback, Vickey. We are pleased to hear that your little one has adjusted so well to her new nursery. We are passionate about building strong relationships with the children and their families. We are happy to hear that you are having an enjoyable experience at Step by Step.


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Review from Amy B (Mother of Child) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great experience with this nursery, my daughter attends and each time she is happy coming out and going in, the girls are friendly and reassuring. The place is clean, with Covid going on I can’t get fully in but always happy with how my daughter is cared for by her key worker and other staff, they always
take time at the end of the night to speak to me and tell me how my daughter's day has been.

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Your feedback is appreciated, Amy, thank you. We pride ourselves in maintaining a high level of hygiene and cleanliness. Daily feedback to parents is a vital part of our service to our families. We find comfort in the fact that your little one is content and having a great experience at Step by Step Nursery.


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Review from Susan H (Stepmother of Child) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at the nursery for three years. I have been really happy with the care he receives, all the staff are a pleasure to deal with, my son loves going every day and asks to go at the weekends, think that says it all.

Reply from Liz Steenkamp, Nursery Manager at Step by Step Private Nursery Maryhill

Thank you, Susan, for your feedback. We are so pleased to hear that after all this time you and your little one are still having a wonderful experience at Step by Step Nursery. Our friendly and dedicated staff always go the extra mile! I am sure you will be pleased with the improvement to the outdoor environment even though we are limited with the available space. Thank you for your continued support shown throughout the 3 years that your son has been part of the Step by Step family.


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Review from E U (Mother of Child) published on 11 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Step by Step had been recommended to us by a friend. If I was visiting the nursery without any recommendation it wouldn't be my first choice to be honest.
There is no garden but a backyard, also the building requires some improvements. But the care/attention my daughter gets is more important than
a historical building or lawned gardens. All the staff are very attentive and know and care about my daughter a lot. They do a lot of outdoor time. They also have forest school and music/dance sessions as well as swimming lessons. My daughter is very happy and so are we.

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Review from R M (Mother of Child) published on 14 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery with a nurturing and caring environment for the children. It has really supported my child's development.

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Review from Claire B (Mother of Child) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I visited Step by Step I was really impressed by the staff who seemed really competent and enthusiastic. Now my daughter has been there for three months. I can see that my impressions were right. The level of learning and care is very high. The activities are really relevant and highly creative.
I just need to add that unfortunately, the food provided is poor in nutritional qualities - high in starch and carbohydrates, lacking vegetables, pulses and high-quality cereals and grains.

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Review from Lindsay R (Mother of Child) published on 27 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff extremely professional, even the youngest members undertaking their training. My son did not settle in his first nursery and so both of us were anxious about finding another nursery. Management makes it a priority for the nursery to reassure parents that anxious children are happy and
well during the day and this communication is welcomed. Staff don't change regularly - it has been the same faces in the baby room for almost a year and this is important especially for babies. It is also a good sign that staff are well looked after as some nursery change staff regularly. Staff seem to know all babies well and their personalities and individual needs. So far we have experienced a parents evening, fireworks night, Halloween and a Christmas sensory party with Santa. Children are encouraged to socialise when doing activities such as painting, baking etc and this socialisation is building my son's confidence with other children.

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Review from Elizabeth N (Mother of Child) published on 21 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used the nursery for over four years and feel that they have provided excellent care throughout this time. The staff genuinely care about my children and have been very supportive during difficult times for them (e.g. around the birth of a sibling). In addition to the standard care expected from
any nursery, there are a number of extra activities put on, e.g. forest school, swimming lessons, summer trips, nativity and Christmas parties.
They also provide an excellent pre-school education, such that my daughter easily made the transition to school despite being one of the youngest in her class.

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Review from Joe (Father of Child) published on 17 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Step by Step Nursery is fantastic. We are both really happy with the Nursery, in particular, the attentiveness and dedication of the staff. Staff clearly care hugely about the kids in the nursery and are always available to reassure and answer any questions or concerns we may have. As a result, we always
feel confident our child is being nurtured and well cared for. We have seen our child blossom in the nursery and thus recommend it to all our friends. The online journal works really well as staff update it regularly and with a good deal of effort and thought. This means we have lots of photos of the fun stuff going on in the nursery to see and show relatives.

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Review from Louise H (Mother of Child) published on 6 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our boys have attended Step by Step Maryhill and our youngest is in his last year before P1. The staff are what makes this nursery. They go above and beyond to get to know the kids and are kind, warm and friendly. My youngest son loves his 'ladies'! Activities and trips are excellent. Swimming
lessons, music, forest school, play on pedals. Great communication with parents through FB and regular newsletter etc.

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Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for Step by Step Private Nursery Maryhill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.841 for Step by Step Private Nursery Maryhill is calculated as follows: ( (191 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 226 Ratings = 4.841

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Step by Step Private Nursery Maryhill is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

Top 20 Nurseries Scotland 2021

Recipient: Step by Step Private Nursery Maryhill

Date: Friday 28 May 2021 More details

Top 10 Nurseries Scotland 2017

Recipient: Step by Step Private Nursery Maryhill

Date: Wednesday 01 Mar 2017 More details

Top 10 Small Nursery Groups 2017

Recipient: Step by Step Private Nursery Ltd

Date: Wednesday 01 Mar 2017 More details

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Meet the Team (3)

Samantha

Samantha McDade

Job Title: Forest School Leader

Joined: 2008

Sam has 25 years experience working in childcare and continues to support the rest of the team in ensuring our nursery provides a safe and stimulating learning environment for children to develop and thrive. Sam holds an SCQF Level 8 in Forest and Outdoor Learning as well as her Emergency Paediatric First Aid Certificate.

... Read more
Karin

Karin Hutchison

Job Title: Baby Department Expert

Joined: 2012

Karin holds a Bachelor of Arts and an HNC in Childcare and Education.
Karin has 20 years experience in working with young children. She is passionate and knowledgable about babies, pre-birth to three years. Karin has a shared vision and commitment to supporting our youngest children, focusing on learning through play and environmental influences.

... Read more
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Amanda McDade

Job Title: Manager

Joined: 2016

Amanda began working at Step by Step in 2016, beginning as a practitioner in Maryhill she quickly graduated to the role of manager of our out of school club. Since 2022 she has been in the role of manager at our nursery in Maryhill using her expertise and experience to make our service at Maryhill the best it can be.

... Read more

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