ACE Place Nursery & Out of School Care - Riverside has a Review Score of 8.9 (8.875) out of 10, based on 3 reviews in the last 2 years. Over all time ACE Place Nursery & Out of School Care - Riverside has 3 reviews.
Review from Ruth N (Mother of Child) published on 24 September 2024
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Reply from Alison Harkin, Owner at ACE Place Nursery & Out of School Care - Riverside
Thank you for your review, we have a fabulous team at ACE Place and once again that is acknowledged by parents.
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Review from April K (Mother of Child) published on 24 September 2024
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Reply from Alison Harkin, Owner at ACE Place Nursery & Out of School Care - Riverside
WOW, that is a fab review for our ACE Team, thank you so much. We are delighted that you have had such a positive experience and are willing to share.
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Review from David H (Father of Child) published on 16 September 2024
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Reply from Alison Harkin, Owner at ACE Place Nursery & Out of School Care - Riverside
Thank you for your review, we have a fabulous team at ACE Place who genuinely care about the children. I am glad to hear that you rate them as highly as we do.
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
The Review Score of 8.9 (8.875) out of 10 for ACE Place Nursery & Out of School Care - Riverside is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for ACE Place Nursery & Out of School Care - Riverside is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.875 Points relating to the number of positive Reviews for ACE Place Nursery & Out of School Care - Riverside is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 number of registered child places is 4.8. 3 Positive Reviews ÷ 4.8 = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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