The Den Day Nursery

5 Palmerston Road, Belfast BT4 1QA
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9.4 34 Reviews
  • The Den Day Nursery, Belfast
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Care Provided by The Den Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Paul Wallace
  • Person in charge
  • Nikki Kelly (Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 39
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for The Den Day Nursery

  • Full Day per child per day: 7.30 am to 6.00 pm - £60


    Morning per Child per day: 7.30 am to 1.00 pm - £46

    Afternoon per Child per day: 1.00 pm to 6.00 pm - £43


    Early Lunch and collection: Pre-school only, 12.00 pm -6.00 pm - £48


    Breakfast Club and Drop Off per child per day (only available with PM session) - £9


    Full Time Discounted Rate £1130 per month
    No additional discount is applicable to this rate

  • We are registered to accept NICSS discount.
  • Parking

  • The Nursery car park to the front of the building is parents and visitors.


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The Den Day Nursery Reviews (34)

Total of 34, showing 21-34
9.4

The Den Day Nursery has a Review Score of 9.4 (9.369) out of 10, based on 6 reviews in the last 2 years. Over all time The Den Day Nursery has 34 reviews.

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Review from Lauren J (Mother of Child) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent day nursery, with lovely clean facilities plenty of provision for children and lots of supportive staff. My daughter is very happy here.

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Review from Shona M (Mother of Child) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Den is a fantastic nursery. Our daughter has been there since she was 10 months old and loves it. The staff are amazing and all of them know every child by name offering a real personal touch. I would highly recommend this to any parent or guardian looking for childcare.

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Review from Paula A (Mother of Child) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to The Den Day Nursery from 9 months - she is now 4yrs old. In all this time I can honestly say that I have never had an issue with the Den. Every member of the team has always been professional, kind and above all loving and caring. My daughter has loved every moment and
her development has been encouraged for being there. The facility, programme, range of activities, food menu - everything is of the utmost highest standard. I could go on.... thank you to all the team it has been a fantastic experience, I have always been able to go to work knowing my baby is being well looked after, protected and loved.

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Review from Ashleigh S (Mother of Child) published on 9 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided. Could not fault. My daughter loves it and I know she couldn't be in a better place. 10/10.

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Review from Victoria R (Mother of Child) published on 8 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Den is a fantastic nursery: my son loves going and has done since he started. The feedback from staff is excellent, and all staff are pleasant, professional, and fun. The Den caters extremely well for my son's multiple food allergies.

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Review from Laura M (Mother of Child) published on 8 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire team at The Den are fantastic! They offer a very personal yet professional service and my two children are very happy there. I highly recommend!

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Review from Lee W (Aunt of Child) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, my niece enjoys going every day and loves it. Great activities and the outside space is great.

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Review from Lauren S (Mother of Child) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service provided. My son attends after school and they provide the best care. The new purpose-built centre is fantastic.

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Review from A (Father of Child) published on 15 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend The Den Day Nursery enough. We were very thorough in our search for a daycare provider as our daughter has numerous allergies. We were greeted warmly and from the offset, we knew this was the Nursery for us. The detailed prospectus and parents handbook were of great reassurance to
us and the Manager's professionalism and warmth was second to none.


The staggered complimentary settling in process was fantastic and our daughter's keyworker could not have done anything more. The communication book and Den belongings bag were a lovely touch but the homely environment is fantastic. Small rooms with welcoming staff who have genuinely cared for our daughter. We can't thank them enough.


We did view newer settings but The Den Day Nursery offered so much more.


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Review from David M (Father of Child) published on 15 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been in The Den for 9 months and I have been very impressed with how the staff and management there go about caring for children. Everything is very professional and the staff are all warm and friendly with a genuine love for kids, giving the nursery a family feel. He enjoys his time spent
at The Den Day Nursery and has formed bonds with the staff, which allows us to feel comfortable leaving him.


When we first came to The Den Day Nursery, we went through a very pleasing settling in period, which allowed us to tell the staff about his daily routine and feeding habits.
The educational element of The Den Day Nursery is outstanding as my son has come on leaps and bounds since he started there, with feedback from staff about his development with the use of daily communication books, and parent's evenings, to discuss his progress with his keyworker.


I would highly recommend The Den Day Nursery to any parent looking for a value for money daycare facility.


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Review from Lauren A (Mother of Child) published on 13 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has attended The Den Nursery for several years, I could not fault it in any way. The introduction of a key worker system a few years back was fantastic. This enabled me to come in on their parents evenings and discuss my son's progress in the nursery. All the staff are very professional and
caring for all the children in The Den. Could not be happier with the service provided.

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Review from Sinead F (Aunt of Child) published on 26 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery, my nieces and nephew love it. Fantastic staff and lots of fun and educational things to do. Clean and safe, and good value for money. I would highly recommend this nursery to all my friends and family.

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Review from Melissa M (Mother of Child) published on 26 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery and staff. Would highly recommend, manger extremely knowledgeable, friendly and helpful. Feel very at ease dropping our children off knowing they are in safe hands and in a positive environment. Great value for money our children have really enjoyed going and have gained lots of confidence
and made lots of friends always new activities going on on a daily basis. Couldn't recommend enough.

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Review from Miss W (Mother of Child) published on 21 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the Nursery we have chosen. The settling in process was very thorough and considered every aspect for our daughter. They have a very comprehensive Parent's Handbook so we were very reassured before we even started. The baby room is well laid out with a lot for babies to do and over
staffed which I also found reassuring as our daughter is very young and may require more supervision or time for feeding etc.


There is a nice feel to the Nursery and the manager informs me that the team are all qualified which was not something shared in the other Nurseries I viewed. I found the planning very detailed and I am impressed at how child centered it is, as a teacher I was unaware of the effort that went into planning in a daycare facility.


Overall I wouldn't put my child anywhere else.


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Current Review Score: 9.4 (9.369)

Overview of Review Score

The Review Score of 9.4 (9.369) out of 10 for The Den Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Den Day Nursery is calculated as follows: ( (72 Excellents x 5) ) ÷ 72 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.369 Points relating to the number of positive Reviews for The Den Day Nursery is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 number of registered child places is 7.8. 6 Positive Reviews ÷ 7.8 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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