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Little Rays Nursery Lisburn has a Review Score of 9.9 (9.937) out of 10, based on 40 reviews in the last 2 years. Over all time Little Rays Nursery Lisburn has 79 reviews.
Review from Brendan G (Father of Child) published on 5 March 2021
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Reply from Michelle Rea, Company Director at Little Rays Nursery Lisburn
We're so glad to hear your son is happy in his environment and that indeed is testament to the caring nature of all the staff team.
The nursery setting gives a little bit of normality to the children in these difficult times and we are glad to be able to provide this. Thank you for your review.
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Review from Zoe M (Mother of Child) published on 15 February 2021
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Reply from Michelle Rea, Company Director at Little Rays Nursery Lisburn
It's so lovely to hear we can ease the worry when parents are returning to work. The team at Little Rays genuinely love working with the children and put so much effort into the activities they provide for each and every one.
Also taking time to get to know each child individually is so important and always a priority.
Thanks for taking the time to write this and the team will be so happy to read such positivity.
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Review from Zoe V (Mother of Child) published on 4 February 2021
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Reply from Michelle Rea, Company Director at Little Rays Nursery Lisburn
Taking the worry out of childcare is vital for busy working parents and we're glad to hear we help with that. The team are amazing and are doing the job because it's what they love.
We appreciate you taking the time to send this review in, it really does boost the team.
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Review from Catherine B (Mother of Child) published on 4 February 2021
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Reply from Michelle Rea, Company Director at Little Rays Nursery Lisburn
We really appreciate this feedback, it's so lovely to hear that the kindness and genuine caring nature of the team is appreciated.
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Review from Stephen H (Father of Child) published on 3 February 2021
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Reply from Michelle Rea, Company Director at Little Rays Nursery Lisburn
Thanks so much for this kind and positive review, it's great for our team to hear the high praise.
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Review from Anthony M (Father of Child) published on 3 February 2021
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Reply from Michelle Rea, Company Director at Little Rays Nursery Lisburn
It's lovely to hear this and we're glad to be providing reassurance to working parents. We're looking forward to the new arrival!
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Review from Catherine W (Mother of Child) published on 3 February 2021
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Reply from Michelle Rea, Company Director at Little Rays Nursery Lisburn
It's such a worrying time for everyone right now but it's great to hear we can keep some normality in your daughter's life. Thanks for this kind review.
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Review from Jamie M (Mother of Child) published on 1 May 2019
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Reply from Michelle Rea at Little Rays Nursery Lisburn
Thanks for that lovely review. The staff team are so important and having such an established and long-serving team makes all the difference. Thanks again for taking the time to let everyone know they’re doing a great job.
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Review from Leo S (Mother of Child) published on 29 April 2019
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Reply from Michelle Rea at Little Rays Nursery Lisburn
Your comments are so kind and the staff are so pleased to get this feedback (as are management!!!!) Thanks for taking the time to write this review and in helping us spread the good news.
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Review from Stuart M (Father of Child) published on 29 April 2019
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Reply from Michelle rea at Little Rays Nursery Lisburn
Thanks so much for the positive review and giving the team the praise they deserve.
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Review from Tina A (Mother of Child) published on 16 April 2019
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Reply from Michelle Rea at Little Rays Nursery Lisburn
Thanks so much for this complimentary review. The team work endlessly to take the stress out of returning to work and my nursery pal gives reassurance to parents at any time of the day or night. I’m so glad to hear your positive remarks.
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Review from Lorna C (Mother of Child) published on 12 April 2019
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Our daughter started in the baby room at 9 months and is now 2 years old. She has changed from a shy little lady to a confident toddler and I credit this to the staff.
The care they show for her is just amazing! You know she’s
She is a fussy eater but loves the food at nursery and eats things she would never touch at home! Perhaps I need some cookery lessons!
The app is an amazing feature. It allows me to check on her and see photos of the fun she’s having.
I hated the thought of leaving her when I returned to work but Little Rays made that transition easy for me. There were no tears when I left her so I knew she would be in safe hands.
I can’t thank the staff enough for all they do for our daughter.
Reply from Michelle Rea at Little Rays Nursery Lisburn
Thank you for such a glowing review. The impact that the relationship between the child and their carer cannot be underestimated and this is an example of this working perfectly.
The app not only gives constant and easy access to your child’s day but also gives reassurance too.
Thanks for taking the time to write this.
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Review from Patrice M (Mother of Child) published on 12 April 2019
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My daughter loves the nursery and she has benefitted from being there.
Reply from Michelle Rea at Little Rays Nursery Lisburn
Thanks so much for your review. I know all the positive remarks are welcomed by the whole team.
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Review from Connor M (Father of Child) published on 12 April 2019
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Reply from Michelle Rea at Little Rays Nursery Lisburn
Thanks for your positive review and will look forward to welcoming the expanding family back again soon!!!!
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Review from Mark C (Father of Child) published on 12 April 2019
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All the staff are very professional being both friendly and approachable, the children clearly feel safe and happy.
Reply from Michelle Rea at Little Rays Nursery Lisburn
What a lovely review. The team are so happy to hear they’re doing a good job. Thanks for taking the time to submit such a positive review.
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Review from Gail M (Mother of Child) published on 11 April 2019
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Reply from Michelle Rea at Little Rays Nursery Lisburn
We’re so glad to hear we made your return to work easier as we understand what an important decision childcare is. Thanks for your lovely comments and for taking the time to write a review.
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Review from Suzanne M (Mother of Child) published on 11 April 2019
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Reply from Michelle Rea at Little Rays Nursery Lisburn
We’re always glad to hear that we are providing customer satisfaction. The team work so hard on a daily basis and will be delighted with this complimentary review. Thank you.
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Review from Linda M (Mother of Child) published on 24 March 2016
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Review from Rachael M (Mother of Child) published on 15 January 2016
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During our time at the nursery we have benefited from Little Rays using Nursery Pal (a little bit like a Facebook page for her day). We have found this a brilliant way to keep us posted with how her is getting on, and during a lunch break I can log on and view a picture from that day that has been uploaded onto her page. My husband and I love it as it feels like we are not missing out on her learning and development.
This nursery is amazing. The facilities are excellent, the staff are awesome and the activities and rotation of play are faultless.
I cannot rate Little Rays highly enough.
Reply from Michelle Rea, Company Director at Little Rays Nursery Lisburn
Thanks Rachael for such a positive review. The team work so hard to provide a welcoming and friendly environment for all the children and parents and it's so lovely to read acknowledgement of this.
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The Review Score of 9.9 (9.937) out of 10 for Little Rays Nursery Lisburn is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.937 for Little Rays Nursery Lisburn is calculated as follows: ( (449 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 478 Ratings = 4.937
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Little Rays Nursery Lisburn is based on 40 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 130 number of registered child places is 26, which has been reached with 40 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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