Rascals Day Nursery - Balmoral has a Review Score of 9.9 (9.939) out of 10, based on 19 reviews in the last 2 years. Over all time Rascals Day Nursery - Balmoral has 41 reviews.
Review from Diane (Mother of Child) published on 6 April 2017
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Overall Experience
5.0 out of 5
Reply from Carolyn Heading, Manager at Rascals Day Nursery - Balmoral
We really appreciate the time that you have taken to review our nursery. Our staff work very hard to ensure that every child and parent are happy and content at all times and it is nice to receive positive feedback. Thank you.
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The Review Score of 9.9 (9.939) out of 10 for Rascals Day Nursery - Balmoral is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.939 for Rascals Day Nursery - Balmoral is calculated as follows: ( (215 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 228 Ratings = 4.939
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rascals Day Nursery - Balmoral is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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