Totz 'N' Teenz

Moylinn House, 21 Legahory Centre, Brownlow, Craigavon BT65 5BE
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9.9 36 Reviews
  • Totz 'N' Teenz, Craigavon
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Care Provided by Totz 'N' Teenz

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care

Good to Know

  • Owner
  • Zero-8-Teen
  • Person in charge
  • Noeleen Simpson (Manager)
  • Number of Childcare Staff
  • 22
  • Registered Charity Number
  • 100211
  • Total Places for Children
  • 74
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Totz 'N' Teenz

  • Hourly Rate:
    Full time in Daycare 34+ hrs is £5.50 per hour
    Part-time (minimum of 20 hrs) £6.00 per hour
    2nd child rate £5.50 per hour


    Afterschool:
    Full time - using all hours £4.20 per hour
    Part-time minimum of 10 hrs - £5.20 per hour
    Drop in - as and when needed £6.20 per hour


    They collect from local schools - the collection fee per day is £1 if they have to use a vehicle to collect your child

  • Our Fee structure changes annually - usually around April.
  • Parking

  • Both settings have their own car parks.


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Totz 'N' Teenz Reviews (36)

Total of 36, showing 21-36
9.9

Totz 'N' Teenz has a Review Score of 9.9 (9.932) out of 10, based on 26 reviews in the last 2 years. Over all time Totz 'N' Teenz has 36 reviews.

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Review from P D (Mother of Child) published on 7 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so friendly and they go out of their way to help. My kids are so happy going to Nursery and Afterschool. They are great at communicating through the Famly app so we are always in the loop. Would definitely recommend.

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Review from J F (Mother of Child) published on 7 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most welcoming and friendly place for your child. Staff are very caring and they create a fun environment for the kids everyday. There are always lots of activities in place and updates are always given on the child’s development.

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Review from Vilma J (Mother of Child) published on 7 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am using Totz n Teenz now for over 10 years and I am very happy with the service they provide. Friendly and approachable staff. Easy communication through the app or in person. Very quick respond time. Good care of kids.

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Review from Jamie Lee J (Mother of Child) published on 7 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all wonderful and extremely helpful. I was able to secure a place for my twins at very short notice given my circumstances. They were all very accommodating and worked with me the best they could. I receive regular updates regarding my children's needs in daycare and their overall social
and emotional development. My boys have such a great relationship with the staff and will run to them as soon as they see them. I am very happy with the service I am provided with and I know that the placement is very safe, and secure and promotes the best interests of my children.

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Review from Brenda M (Mother of Child) published on 6 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My we girl goes here and the staff go above and beyond for the kids. The staff are so nice and friendly and cater for your needs and the child's needs. They make sure they keep you up to date with everything going on and your child's progress through the day I would highly recommend the nursery to other
friends and family. My child loves going to see her friends and staff

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Review from N M (Mother of Child) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two daughters attend the day nursery and they absolutely love it. The staff are so friendly, kind and accommodating to the needs of each child in their setting. I am very happy leaving my children there every day as it feels like you are part of one big, happy family. I am expecting another baby
very soon and they will also be going to Totz N Teenz after my maternity leave; I wouldn't send them anywhere else.

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Review from Marie-louise M (Mother of Child) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All four of my children have been to Totz 'N' Teenz since they were approximately 9 months old. All of the staff are excellent and go above and beyond in their caring and professional roles. They treat all children equally as if they were their own. They are always supportive and have always put me
at ease, especially when settling a new child into the crèche. All of my children have thoroughly enjoyed their time at the crèche and have got on well with all the staff. My little girl currently in the crèche runs into the staff's arms every morning and gives them a cuddle. This to me is a clear sign she is so content and well looked after.

Reply from Noeleen Simpson, Officer In Charge at Totz 'N' Teenz

Thank you, Marie-Louise. This is a lovely review, the staff will love reading it.


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Review from Lee W (Father of Child) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, kind and very caring. They provide a great service and my wee man loves them all. Thank you so much. A star for sure.
In addition to looking after my child, they provide extra to what my family have experienced before. They continue to work with the children to develop them for
after nursery.

Reply from Noeleen Simpson, Officer In Charge at Totz 'N' Teenz

Thank you for your lovely review, very much appreciated. We are always happy to help.


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Review from N D (Mother of Child) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved to Craigavon in 2022 and enrolled my daughter in Totz 'N' Teenz afterschool programme five days per week. The staff are amazing, very friendly and approachable. They have all gone over and above to help my child settle into the group. My child loves attending on a daily basis.

Reply from Noeleen Simpson, Officer In Charge at Totz 'N' Teenz

This is lovely. Thank you for the positive review.


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Review from Monika K (Mother of Child) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is absolutely amazing, both of my sons love this nursery. They started when they were 11 months. My older son left 2 years ago and still remembers the lovely staff and friendly atmosphere. They meet lots of friends there and spend a fantastic time with other children and workers. The nursery
provides lots of different activities, events, children's parties and much more. I can strongly recommend this place for your children. It is very safe, clean and trustworthy.

Reply from Noeleen Simpson, Officer In Charge at Totz 'N' Teenz

Thank you Monika for this review. It is great to have positive feedback.


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Review from A B (Mother of Child) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very approachable team of dedicated individuals always trying to help and put kids first. A range of activities is making our daughter happy and willing to go back to the set. Truly recommend this place.

Reply from Noeleen Simpson, Officer In Charge at Totz 'N' Teenz

Thank you for this review. It is lovely to get some positive feedback.


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Review from G A (Father of Child) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The place is amazing, we have had some bad experiences with previous places but here my children feel at home! The staff are very friendly and helpful, also many different activities for the kids, highly recommended!

Reply from Noeleen Simpson, Officer In Charge at Totz 'N' Teenz

Thank you for the lovely review, we really appreciate it. Your children have settled great with us and have developed such lovely friendships.


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Review from Roisin C (Mother of Child) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been attending Totz 'N' Teenz for approximately four months. I had to move my child to this setting due to a fire at his previous setting. I was so nervous about him changing settings as it took him a long time to settle. I have been absolutely delighted with Totz 'N' Teenz! My child settled
so quickly and loves going in the mornings! The staff are so friendly and always keep me well informed about my child's day, they also always listen and take on board how my child is feeling on a particular day, i.e. how they have slept/if he needs breakfast. I love the app the staff use and I'm so grateful to see them uploading photos of my child and his weekly observations. I would highly recommend this setting to anyone considering daycare.

Reply from Noeleen Simpson, Officer In Charge at Totz 'N' Teenz

Thanks for this, Roisin. We really appreciate your feedback.


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Review from C Q (Mother of Child) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started Totz 'N' Teenz six months ago and I could not be any happier to know that he has settled down great and is in safe hands. The staff always have a smile on their face and are so welcoming, the facility is secure and very clean. The educators have a caring nature and have helped my son
develop great independence. Highly recommended!

Reply from Noeleen Simpson, Officer In Charge at Totz 'N' Teenz

Great to hear. Thank you for the lovely feedback.


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Review from Lauren J (Mother of Child) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending tots 'n' teens from 3 months old, she is now 4 years old. They have been instrumental in helping her develop to the intelligent and fun-loving child she has become. She loves to attend the centre, and has made lovely relationships with all the staff and all the other children
in the setting. They have so many variations of play for the children from creative to outdoor play. The staff are well trained and knowledgeable in what they do at all levels. The staff at tots n teens have not only been supportive to my child, but to the whole family over the years during any difficult times. I would highly recommend sending your children here.

Reply from Noeleen Simpson, Officer In Charge at Totz 'N' Teenz

Thank you, Lauren. Your little one could run the setting now. Great to get positive feedback from you.


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Review from N M (Mother of Child) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are amazing! They're helpful and go above and beyond all the time. My daughter is so happy going in every day and it's all down to the team at Totz 'N' Teenz. This time last year my daughter was so shy and not happy going into daycare settings and now she loves it!

Reply from Noeleen Simpson, Officer In Charge at Totz 'N' Teenz

Thank you for this lovely review. It is great to get positive feedback. The team will love this.


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Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Totz 'N' Teenz is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.932 for Totz 'N' Teenz is calculated as follows: ( (294 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 311 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Totz 'N' Teenz is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 number of registered child places is 14.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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