Tynemouth Nursery at Jesmond

Haldane House, 49 Burdon Terrace, Jesmond, Newcastle upon Tyne NE2 3AE
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Top 20 award
10 59 Reviews
  • Tynemouth Nursery at Jesmond, Newcastle upon Tyne
Situated in Jesmond and recently fully refurbished in 2018, the nursery offers exceptional care to babies and children aged from six weeks to five years.

This beautiful property has been fully modernised whilst retaining all its glorious original features creating a nursery with Tynemouth’s unique homely feel.

With four main base rooms and an enclosed large outdoor area, the highly qualified staff team provide quality care and education for all of the children.

The nursery is proud to have the prestigious Millies's Mark accreditation awarded in 2018, having this award demonstrates the nursery's commitment to going above and beyond the minimum requirements for keeping children safe.

All staff working directly with children not only hold a paediatric first aid certificate but are also competent in how to apply this in practice.

The nursery also offers lots of extra activities such as French, football, yoga and sing and sign. With a fully qualified early years teacher, digital learning books, state of the art secure door entry system etc., this nursery has so much to offer.

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Care Provided by Tynemouth Nursery at Jesmond

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Lee Hall (Nursery Manager)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 49
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Tynemouth Nursery at Jesmond Reviews (59)

Total of 59, showing 41-59
10

Tynemouth Nursery at Jesmond has a Review Score of 10 (9.971) out of 10, based on 26 reviews in the last 2 years. Over all time Tynemouth Nursery at Jesmond has 59 reviews.

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Review from Amy T (Mother of Child) published on 30 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery. Staff are all lovely and go above and beyond. Our smallest had come home on Friday without his cuddly dog which he sleeps with, I noticed but just decided to leave it until Monday. We received a phone call just after the nursery closed from a staff member who had found the dog and
offered to drop it home on her way home. She really went above and beyond and our boy went to sleep happily cuddling his dog.

Reply from Lee Hall, Nursery Manager at Tynemouth Nursery at Jesmond

Thank you so much for your lovely review. It was a pleasure to reunite your son with his cuddly dog!


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Review from Vicky W (Mother of Child) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has now been attending this nursery for nearly two years. The growth in both her character and learning has improved significantly, and she continues to thrive every day. The staff are all brilliant with her, and I know that she is receiving the best possible start to her education. Both
I and her dad enjoy reading and watching the uploads of her development on the website and continue to be impressed with her daily conversations of the things she has been taught. Overall, an excellent nursery, and the dedication and care from the staff is outstanding.

Reply from Lee Hall, Nursery Manager at Tynemouth Nursery at Jesmond

Thanks very much for your lovely review. The staff will be delighted with your comments.


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Review from Antonia S (Mother of Child) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly nursery with great attention to children’s developmental needs. A wide variety of skills and activities are explored. My daughter loves it, and clearly wishes I could do as much with her at home. The staff are approachable and have helped my daughter to settle back in after an extended
period of time away. They have taken great steps to maintain a safe environment during the covid pandemic, and I am grateful to their continued dedication to remaining open, which has been a lifeline for us. A huge thank you to all the staff.

Reply from Lee Hall, Nursery Manager at Tynemouth Nursery at Jesmond

Thank you so much for your great review. We appreciate your comments so much and will pass on your comments to all of the staff.


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Review from Hailah A (Mother of Child) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good nursery with amazing staff. I have two kids who joined the nursery for around 2-years, and they are still there. My kids always enjoyed going to the nursery, and the staff were always helpful. As a mother, I really like this nursery, and I always recommend it to my friends.

Reply from Lee Hall, Nursery Manager at Tynemouth Nursery at Jesmond

Thanks very much for your review. The staff will be delighted with your kind comments, thanks again.


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Review from Hannah T (Mother of Child) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy started Tynemouth Nursery just over 6-months-old. I had concerns about him being so young, but he has settled so well thanks to the dedication of the staff there. They have supported me in breastfeeding, and would regularly update me about how my son was getting on with phone calls during
the very early days. The two girls (and previously another one) clearly make the Caterpillar room such a happy place to be as he is always so happy to be handed over in the mornings (and happy when he comes home!). We love seeing everything he gets up to through his learning book. Thank you for all your hard work, especially during this time!

Reply from Lee Hall, Nursery Manager at Tynemouth Nursery at Jesmond

Thanks for your great review. It's lovely to get such good feedback, and I will let all the staff know as they love getting such positive feedback.


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Review from Luke O (Father of Child) published on 1 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our first daughter started at this nursery in Feb 2019, and we instantly knew we had made the right choice, the staff are exceptional, we felt confident and reassured every time dropped her there.


We receive excellent verbal and written communication at all times from all the staff that have worked

with our daughter. As first-time parents, we were obviously nervous about leaving our child with anyone, but the love and care the staff give to all the children in their care is second to none. Our little girl adores nursery and runs through the door without so much as a backward look at us.


One of the biggest things I noticed was that every member of staff knows the name of seemingly every child in the nursery, despite the children being split across four rooms, it really shows how committed the staff are to the children.


Our girl wouldn't be what she is today without their support and input, and we are exceptionally grateful for that.


Our second daughter starts next month (good luck).


Reply from Lee Hall, Nursery Manager at Tynemouth Nursery at Jesmond

Thank you for your fantastic review. It is lovely to get such positive feedback.


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Review from Russell H (Father of Child) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are now sending our third child to nursery and again chose Tynemouth nursery. It’s a really friendly place, many staff are still the same 8 years after we sent our first child which is great.
The team do a great job, really get to know the children and help them develop in their early years.

Reply from Lee Hall at Tynemouth Nursery at Jesmond

Thanks for your great review. We will pass on your comments to the staff who love getting such positive feedback.


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Review from Dawn T (Grandmother of Child) published on 15 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great school, great teachers. Good to see the children get on and all well behaved. Can see the teachers and parents have a good relationship, have seen my grandson come on so well, his talking, his nature and see how happy he is to go into his nursery every day. He always says he’s enjoyed it and how
much fun. So happy we picked this nursery he enjoys his food as he is very picky and he eats here as fussy at home, so that is a bonus and would highly recommend it to anyone.

Reply from Lee Hall at Tynemouth Nursery at Jesmond

Thanks for your lovely review. It's great when we hear how happy someone is to come to nursery. It's what we strive for, thanks again.


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Review from A N (Mother of Child) published on 25 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We never thought our child would settle into nursery. To our amazement, she loves it all down to the wonderful staff at the Tynemouth Nursery at Jesmond.

Reply from Lee Hall at Tynemouth Nursery at Jesmond

Thanks for your great review. I will pass on your great comments to all the staff who love getting such positive feedback.


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Review from Jemma F (Mother of Child) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Tynemouth Nursery at Jesmond since September 2018, my son was just 2 years old when he started and within a month his speech and interaction with all the children were brilliant. Staff were brilliant with my son when we started potty training. The meals are fantastic, all homemade good food.
Also, there are plenty of activities going on each week and the staff are brilliant.

Reply from Linda Ruane at Tynemouth Nursery at Jesmond

Thank you so much for your lovely review. I will pass on your comments to the staff who love getting such positive feedback.


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Review from Catherine B (Mother of Child) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tynemouth nursery in Jesmond has provided a safe, nurturing and lovely environment for both our daughters - I cannot recommend this nursery enough.
My eldest daughter has just left and has thoroughly enjoyed her time there and my youngest daughter also loves it.
It is very reassuring to know they
are being so well looked after by the wonderful staff they have there.

Reply from Linda Ruane at Tynemouth Nursery at Jesmond

Thank you so much for your great review. I will pass on your feedback to all the staff, thanks again.


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Review from E R (Mother of Child) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over 3 years of using this setting, the staff have been friendly, caring, flexible and open with us. Throughout our time here, our child's learning and growth have been supported and we have come to know everyone really well. It has a family feel and the children are valued as individuals. Extra opportunities
such as termly parties and trips out when possible are available too. We are kept up to date through online systems as well as the daily face to face discussions. We moved house and didn't move nursery - that's how much we love it!

Reply from Linda Ruane at Tynemouth Nursery at Jesmond

Thank you for your lovely review. I will pass on your comments to the staff who love getting positive feedback.


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Review from Hana A (Mother of Child) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the first month for my daughter at a nursery. It was a first time experience for us as parents as well as she is our first child. The staff at Tynemouth Nursery were extremely helpful, friendly and cooperative throughout this first month.

Reply from Linda Ruane at Tynemouth Nursery at Jesmond

Thank you so much for your great review. I will pass on your comments to all the staff.


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Review from Nicola J (Mother of Child) published on 16 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where to start! My daughter has blossomed in their absolutely amazing pre-school. Her teachers have been creative, kind, nurturing and have stretched and challenged her. She loves it here. It's been managed beautifully and the manager is really flexible and super helpful. I truly believe they are outstanding
and we are sad to leave for school.
Thank you to every single member of staff - for being so flexible and kind to my daughter. I am very particular about who looks after her and I trust them implicitly.
They also do wonderful extra activities that cost no more for us parents so huge added value - yoga, little kickers, French lessons, cinema trips - but to mention a few!


5 stars for the stars!


Reply from Linda Ruane at Tynemouth Nursery at Jesmond

Thank you for your great review. I will pass on your lovely comments to the staff who really appreciate such positive feedback.


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Review from Beth M (Mother of Child) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an amazing nursery. The staff provide a high level of care to all the children. I know that my son is looked after well there.

Reply from Linda Ruane at Tynemouth Nursery at Jesmond

Thanks very much for such a great review. I will pass on your comments to all the staff who love getting feedback!


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Review from Mark N (Father of Child) published on 5 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son used to come to this nursery and he thoroughly enjoyed it. He was always happy coming home and telling us about his day and how much fun he had. He learnt a lot from attending here. It was lovely to see what he got up to throughout the day by looking on his learning journey. Staff were very informative
on pickups an drop-offs. In the future, we will be bringing our new baby which we are more than happy to do.

Reply from Linda Ruane at Tynemouth Nursery at Jesmond

Thank you for your lovely review.


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Review from G C (Mother of Child) published on 28 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tynemouth Nursery in Jesmond has a home from home feel and the staff are always very friendly, calm and composed and ready to welcome your child, quite literally, with open arms. They are always attentive to your needs and requests and nothing is too much hassle for them. This made the settling process
so much less stressful than I thought it would be and my child is currently thriving. It is great to be able to go to work and know that your child is being cared for and nurtured in such a warm and welcoming environment.

Reply from Linda Ruane at Tynemouth Nursery at Jesmond

Thank you so much for your review, we try so much to make our nursery feel homely so it's great to hear this in your review.


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Review from Dawn S (Mother of Child) published on 20 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The second I walked into this nursery, I knew this was the place I wanted my child to attend, I didn't even look anywhere else!


The staff were warm and welcoming, gave us a lovely tour of the building and explained the different rooms. We were introduced to the staff who would be looking after my

little one and given loads of information.


We were made to feel at ease (As Mummy had a little bit of anxiety about her baby starting nursery all alone!), given a couple of settling in sessions to help me and my child to become familiar with the environment and were reassured for the beginning.


My child has grown in confidence and come on leaps and bounds in her knowledge and physical development from attending Tynemouth Nursery at Jesmond.


The staff are professional, I think the learning book that is shared with the parents is brilliant. I love how when I add something to the learning book, it is acknowledged and valued by my child's keyworker.


I cannot recommend this nursery enough.


Reply from Linda Ruane at Tynemouth Nursery at Jesmond

Thank you for your wonderful review, it is lovely to get such good feedback on what we do. I will pass on your comments to the staff who will be delighted.


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Review from H D (Mother of Child) published on 20 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love this nursery. Caring staff. Great toys and outside equipment. The children know their routine. Excellent extra classes eg yoga. Professional approach to additional needs. Quick response to requests eg for extra sessions. Lots of opportunities to involve parents but no pressure. The staff seem
to want to stay. The staff know the children really well. Extra trips eg to the cinema when numbers permit. Enthusiasm and drive to ensure the children are happy. Thank you.

Reply from Linda Ruane at Tynemouth Nursery at Jesmond

Thank you so much for your great review. I will pass on your comments to the staff who really appreciate feedback from parents/carers.


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Current Review Score: 10.0 (9.971)

Overview of Review Score

The Review Score of 10 (9.971) out of 10 for Tynemouth Nursery at Jesmond is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.971 for Tynemouth Nursery at Jesmond is calculated as follows: ( (302 Excellents x 5) + (9 Goods x 4) ) ÷ 311 Ratings = 4.971

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tynemouth Nursery at Jesmond is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 number of registered child places is 9.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (11)

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Meet the Team (1)

Lee

Lee Hall

Job Title: Nursery Manager

Joined: 2008

Lee has over 18 years of experience in childcare and 14 years have been at Tynemouth Nursery Group, 10 years as a Nursery Manager. She is qualified to level 4 in childcare. She is a Mum herself and has a three-year-old daughter. She prides herself in providing outstanding childcare and creating a home-from-home feel, giving all children the very best start in life possible.


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