Busy Bees West Suffolk Hospital

Macmillan Way, Off Hardwick Lane, Bury St Edmunds IP33 2GJ
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8.5 32 Reviews
  • Busy Bees West Suffolk Hospital, Bury St Edmunds
Busy Bees West Suffolk Hospital has an ideal interior for supporting pre-school learning, as well as healthy growth, having been awarded a five-star environmental health rating. There are resources to interest all children, as well as a two-storey play house and secure outdoor play areas.

The nursery is aided in its early learning objectives by access to a National Support Centre, thanks to being part of the UK's largest childcare providers which is a proactive and forward-thinking company.

Meals cooked on site support a healthy diet and parents get regular feedback on progress.

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Care Provided by Busy Bees West Suffolk Hospital

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Laura Knowles (Centre Director)
  • Admission Criteria
    • None
  • Number of Childcare Staff
  • 23
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Busy Bees West Suffolk Hospital

  • Full Day - £62.00 / Half Day - £35.00

  • (NHS Discount available)
  • Parking

  • Parking available at the nursery for visitors, drop off and pick up.


Busy Bees West Suffolk Hospital Reviews (32)

Total of 32, showing 21-32
8.5

Busy Bees West Suffolk Hospital has a Review Score of 8.5 (8.479) out of 10, based on 4 reviews in the last 2 years. Over all time Busy Bees West Suffolk Hospital has 32 reviews.

Overall Experience

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Date Published

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Review from Camilla S (Mother of Child) published on 8 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Busy Bees Nursery staff have been incredible during the pandemic. We were already very satisfied with the care provided but during the last 6 months my husband and I have been so impressed by how the staff have managed. They have been calm, friendly, and professional throughout. Whilst working on the
ward, I was able to feel reassured that our daughter was still in the best care possible. We believe that they continued to provide a consistent and nurturing environment despite the changes that occurred across the country during lockdown. They went above beyond their roles by cooking for the children when catering staff were furloughed and worked tirelessly, always placing the needs of the children first. One of the biggest stressors for staff was working whilst without childcare arrangements and the nursery then looked after their children, who were not previously registered with them. Staff at the hospital will feel forever grateful to them for this. We thank you.

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Review from Katie B (Mother of Child) published on 4 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Busy Bees since she was 9 months old starting in the baby room and going through to toddlers. She has always enjoyed her time at nursery and as a parent I have always felt comfortable and assured. The staff have always listened and support our every need. The communication
between us parents and staff is lovely, we are always updated. My daughter has lovely relationships with the staff and her key person. It’s like a second family to her. My daughter has always especially loved the food at nursery, always healthy and balanced meals. I have nothing but good things to say about our experience with the nursery.

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Review from Sean A (Father of Child) published on 4 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our eldest started at Busy Bees in 2015 and our youngest is there now. We're very happy with them. They have dealt with the pandemic in a very organised and professional way. We would definitely recommend them.

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Review from Nashwa N (Mother of Child) published on 25 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Busy Bees since he was about 8 months old. He has always seemed very happy there and I could tell he loved all the nursery staff as he would repeat their names at home very excitedly! They also note down everything he ate every day and the areas he enjoyed playing in.
The nursery
itself is in a lovely wooded area surrounded by tall trees. It is also very convenient as my husband works at the hospital. They seem to take care of him very well and alert us if they feel he might not be well or needing extra attention.

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Review from Sophie (Mother of Child) published on 17 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have 2 children at Busy Bees and both are very happy there. After a stressful move and going back to work after maternity I was nervous about putting them into a new setting. But I need not worry as the management immediately put me at ease when I visited. The staff support through the first few weeks
was fab, leaving my youngest for the first time was hard but they were amazing. They continue to support the children in reaching their milestones and I feel that this has been a huge benefit to them especially getting the eldest ready for school. The nursery is always clean and tidy and the staff always greet me and my children with a smile and are always upbeat and raring to go ( I wish I knew where they get their energy from!) I also highly recommend the food which is always varied and nutritious, we have taken some of the recipes home because my children love them! I cannot fault their professionalism and highly recommend a look round when choosing your nursery or preschool.

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Review from Aysha B (Mother of Child) published on 17 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely nursery, staff are approachable and very helpful from the caregivers to management. Regular developmental reviews are sent home which are very detailed and informative. My daughter has loved her time at Busy Bees at West Suffolk Hospital. Thank you for looking after her so well.

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Review from Sarah J (Mother of Child) published on 26 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Busy Bees at West Suffolk Hospital is a fabulous nursery that I have used for about 7 years for my two children, the youngest of which is about to start school. They have both attended since about 9 months old and have been well looked after and supported throughout their time. The nursery has very
well appointed rooms, with appropriate activities for the age group. The staff are amazing and provide such good care whilst we are working.
We cannot recommend it highly enough - great childcare with friendly, knowledgeable staff. They welcome each child as an individual and tailor their care and learning to them. The food is fantastic too, and the chefs know all the kids as well.
Fantastic place for both our children to spend their early years.

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Review from Gemma (Mother of Child) published on 22 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, helpful management + dedicated, organised and innovative key worker/room leader + stimulating, fun learning environment + healthy, tasty food = happy child and happy mummy!

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Review from Cherry ES (Mother of Child) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent little nursery that my child has attended since 6 months old and will soon be going to pre-school which he talks non-stop about. He made lots of friends, tells me about all the fun he has and makes lots of lovely gifts for us.
Area for improvement - Supply pull up pants to aid with the
development of potty training. Not simply jump from nappies to pants.

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Review from Tracy M (Mother of Child) published on 6 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Busy Bees in Bury st Edmunds since Sept 2015. Ayla thoroughly enjoys her time at Busy Bees. Every day she learns something new. Her development is amazing thanks to the time and dedication each staff member gives her. I can leave my daughter all day with the peace of mind
that she is very happy and content in the care of all the staff there. Amazing meals provided to.

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Review from Louisa B (Mother of Child) published on 29 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Son is in the pre-school room and has been attending Busy Bees since he was 10 months old. Having gone from the Baby room to where he is now I have always felt comfortable in leaving him knowing he is going to have fun with the activities on offer to him.
The food is varied and healthy.
I have
always found the staff to be professional but approachable and friendly.
I would highly recommend Busy Bees.

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Review from Orron B (Father of Child) published on 3 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Busy Bees at Bury at West Suffolk is a lovely, purpose built Nursery. Our Son has been attending since he was 8 months old and really enjoys his time there. The staff are very friendly and have helped settle our Son, providing a high standard of care to him. My son has many activities planned for
him during his day and it is lovely to get regular photos and artwork sent home to us. The food provided at Busy Bees is of a very high standard, with a range of meals being offered throughout the week. We would highly recommend this Nursery!!!

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Current Review Score: 8.5 (8.479)

Overview of Review Score

The Review Score of 8.5 (8.479) out of 10 for Busy Bees West Suffolk Hospital is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Busy Bees West Suffolk Hospital is calculated as follows: ( (43 Excellents x 5) + (5 Goods x 4) ) ÷ 48 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.583 Points relating to the number of positive Reviews for Busy Bees West Suffolk Hospital is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 4 Positive Reviews ÷ 19.2 = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Laura

Laura Knowles

Job Title: Centre Director

Hi, my name is Laura and I am the Centre Director here at Busy Bees West Suffolk Hospital.


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