Bright Horizons Dorking Day Nursery and Preschool

Active Learning House, Moores Road, Dorking RH4 2BG
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9.7 90 Reviews
A happy and stimulating nursery in Dorking

Bright Horizons Dorking Day Nursery and preschool is conveniently located close to Dorking train station and provides high-quality care and education for children aged 3 months to 5 years.

With a large garden and in walking distance to a park, the children can take advantage of a variety of resources at the nursery, including an Art Studio and a sensory room for the younger children. The nursery also offers swimming lessons for the preschool children.

All-inclusive fees mean that you have less to pack on a busy morning, with everything from healthy lunches and snacks to branded nappies and wipes included.
The nursery has been awarded an Ofsted rating of ‘Good’ for their commitment to high quality childcare and education( Jan 2019).

The Team is excited to be part of your child’s journey and look forward to meeting you and your little one soon. Book a personal tour with the nursery today.
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Care Provided by Bright Horizons Dorking Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Pippa (Nursery Manager)
  • Number of Childcare Staff
  • 18
  • Total Places for Children
  • 89
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Dorking Day Nursery and Preschool Reviews (90)

Total of 90, showing 1-20
9.7

Bright Horizons Dorking Day Nursery and Preschool has a Review Score of 9.7 (9.706) out of 10, based on 16 reviews in the last 2 years. Over all time Bright Horizons Dorking Day Nursery and Preschool has 90 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

We can not fault the care shown at this nursery to help our child develop. They have been with them since just before turning one and are now in the pre-school class. The activities are carefully thought through and they take on board the current interests of the children to make their learning experience
more fun and relevant.
Our second will be joining soon - we wouldn't have chosen anywhere else.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Dorking Day Nursery and Preschool

Thank you for your wonderful review! We're so glad to hear how much your child has developed with us. It's great to know that the activities are engaging.


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Overall Experience  Overall Experience 5.0 out of 5

Both our children currently attend Bright Horizons and both are very happy there and look forward to their nursery days. The staff are always professional and caring and they are well supported and nurtured. We have been very happy with the facilities and learning programme and the regular photos and
updates uploaded onto the app are a really good feature. We would have no hesitation in recommending the nursery.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Dorking Day Nursery and Preschool

Thank you for your lovely review! We're delighted your children enjoy their nursery and feel supported. It's great to hear you love the facilities, learning programme, and updates. We truly appreciate your recommendation!


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Overall Experience  Overall Experience 5.0 out of 5

This nursery is lovely! The staff are very professional, whilst being friendly and approachable. My granddaughter is really happy here - which is the most important thing. The staff are very caring and nothing is too much trouble.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Bright Horizons Dorking Day Nursery and Preschool are so kind and so friendly. My daughter really loves her nursery teachers. They are very supportive when the children struggle to say goodbye to parents in the morning, which is a comfort to everyone! I love the fact that all the
staff know all the children, including the nursery manager, it feels like they are all really invested in the children's care. The range of activities they do with the children is fantastic and the outdoor space is lovely.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Thank you for sharing your wonderful experience! We're thrilled to hear that the staff at Bright Horizons Dorking Day Nursery and Preschool have been kind, friendly and supportive, making your daughter feel loved and cared for.


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery - really caring staff that have helped my daughter adjust beautifully! Also love the meal varieties and the app as well. Photos are frequently posted giving you peace of mind as a parent during the day.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

My child has thrived at Bright Horizons Dorking Day Nursery and Preschool. She has developed so well socially, as well as from an educational perspective. The staff are fantastic and very supportive. They put on a range of interesting and fun tasks to keep the children entertained and engaged while
they learn.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Thank you for sharing your experience! We're delighted to hear that your child has thrived at Bright Horizons Dorking Day Nursery and Preschool.


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Overall Experience  Overall Experience 5.0 out of 5

My granddaughter is so happy here. Comes in happily each day. She has grown in confidence and independence. The staff really understand her likes and needs. She loves playing in the garden and this happens frequently.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Thank you for sharing your granddaughter's experience with us! We're thrilled to hear that she is so happy at our nursery and comes in happily each day.


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Overall Experience  Overall Experience 5.0 out of 5

We are happy to have such wonderful and caring staff looking after our child. Fun and educational activities are arranged throughout the day and there is plenty of space for the children to play in. We are kept updated with all that has gone on during the day via the app and at pick up, including reports
on their developmental progress.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Thank you for your kind words! We're thrilled to hear that you're happy with the care your child receives at our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Both my daughters have attended Bright Horizons Dorking Day Nursery and Preschool and I have always felt confident leaving them in the capable hands of the caring and attentive staff. There have been a few changes over the last year with respect to staff but this has been managed professionally and
with the children in mind. My daughter has always loved going and there are always creative learning activities as well as lots of outdoor time. The app is great for communication and keeping up with her activities and development.
I wouldn’t hesitate to recommend it to other parents.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Thank you so much for your positive feedback! Thank you for recommending us.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic, caring and engaged staff - excellent communication and always friendly and welcoming, our son loves it and they take a real interest in his development and provide feedback and updates on his day and learnings.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words, and hearing from our parents reminds us why we do what we do.


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Overall Experience  Overall Experience 4.0 out of 5

Lots of lovely staff members who seem genuinely interested in the children and their families. My child seems to come home having had a fun day, playing with the friends they've made there and learning new things.
Lovely learning experiences for my child, doing things she wouldn't ordinarily do at
home which is what makes it fun and exciting.
Children are encouraged to eat a good range of food throughout the day.
Good communication through the use of the app to inform us about our child's day.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Thank you for sharing your experience with us! We're delighted to hear that your child is enjoying their time at our nursery. Thank you for your review.


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Overall Experience  Overall Experience 5.0 out of 5

My son really enjoys going to nursery. He’s currently moving rooms from babies to the 2-3s room, the process has been really great with settling in sessions and communication from the key workers. My son has enjoyed the babies room (started when he was 10 months) and his key worker is amazing, so caring
and he gets so excited to see her. The app is great for tracking what my son has been up to, I can see meals, nappy changes etc. At pick-up, his key worker has time to talk with me about his day and what he’s been up to. I'm very happy with the nursery and I highly recommend to others.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Thank you very much for taking the time to share your experience with us! We're delighted to hear that your son is enjoying his time at our nursery and that the transition to the 2-3s room has been smooth. Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

My 2 1/2year old has been attending since she was 18 months old and absolutely loves coming to nursery she is always talking about the staff in the nursery and always has a good day. The staff have been amazing and very supportive with potty training and getting rid of her dummy. The app the nursery
has is great, photos of her day are uploaded throughout the day and we can see how long she has slept and what/how much food she has eaten, you also get to see the progress of their development through the app by being able to look at observations and reports. Management are able to be contacted easily through the app and is great at adding my child in for an extra session if I need extra childcare. The staff care for my child is amazing and I know she is well looked after and loved at the nursery which has made me as a first-time mum feel very happy and confident dropping her off every week without any worries.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Thank you for your review. We're thrilled to hear about your daughter's positive experience at our nursery. Thank you for your kind words!


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Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves going to nursery. He is in the baby room and his key worker is amazing. She is so caring and he gets so excited to see her. The app is great for tracking what my son is doing, so I can see meal times, nappy changes and activities. At the end of every day, his key worker has time
to talk with me about his day and how he got in. I'm very happy with my nursery choice and would recommend Bright Horizons to other parents.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Dorking Day Nursery and Preschool

Hello, thank you so much for your positive feedback! Thank you for recommending us!


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Overall Experience  Overall Experience 4.0 out of 5

Our two little boys are very happy here. The staff know them well and help them with their development. Transitions between rooms are well planned with settling-in sessions planned gradually to help them get used to the new room and staff. The staff are always engaged and friendly and keen to hear/share
updates about my children. Communication is good via the app. It's really nice to see pictures of what they've been doing each day, to be able to talk to them about at home.

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Overall Experience  Overall Experience 5.0 out of 5

Our experience of this nursery has been a very positive one. Our child has honestly learned so much in the short time he has been here and his confidence amazes me every day. From day one in the baby room he was well cared for and formed a bond with a couple of the girls. He still gets to see one of
them most days as they mix the children and let them explore different rooms which I believe has done wonders for my child’s socialisation and confidence around others. It’s also nice they don’t just stare at the same four walls every day! The transition to toddlers was seamless as he was already familiar with the staff (his new key worker is brilliant and very informative on handover), children and the room, which was such a relief to us. Now the weather is getting nicer he is spending more time outside. I find that he eats well here around the other children and naps well too. He leans into the staff as I hand him over when I drop him off and for me, that tells me everything I need to know.

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Overall Experience  Overall Experience 5.0 out of 5

A friendly, happy and welcoming nursery, where the staff genuinely care for my children. The staff supported us through the initial nervousness of starting, for each of my children and they now bound their way in to start their days. The parent app provides useful updates about nappy changes and what
has or hasn't been eaten, alongside pictures of what my children are doing. I highly recommend Bright Horizons, Dorking for all ages.

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Overall Experience  Overall Experience 5.0 out of 5

We are so pleased that we decided to send our daughter to Bright Horizons in Dorking. The staff are amazing and give us so much reassurance that our daughter is receiving amazing care each time she attends. They are always there to chat and respond to any queries we may have. Our daughter loves going
to nursery and she has grown in so many aspects. Her communication and social skills in particular have exceeded our expectations and we put that down to the fantastic experiences she has at nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring and interested staff, such imaginative and varied activities with lovely resources. The new app is great. Lots of photos and enjoying the new progress update function. Both children are very happy here and well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

A team of caring, nurturing and hardworking women who go above and beyond to make our son feel safe, listened to and above all have fun. The nursery is spotlessly clean and the facilities are brilliant. He comes home having learned new skills and telling stories of the fun and engaging activities that
they do each day. Especially given the hard year everyone’s had, I have to hold my hat off to the whole team and their dedication, in looking after the children so well. I hope this nursery and the wonderful staff, especially the head, gets the recognition it deserves.

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Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Bright Horizons Dorking Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.807 for Bright Horizons Dorking Day Nursery and Preschool is calculated as follows: ( (152 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 187 Ratings = 4.807

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.899 Points relating to the number of positive Reviews for Bright Horizons Dorking Day Nursery and Preschool is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 number of registered child places is 17.8. 16 Positive Reviews ÷ 17.8 = 0.899

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

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Meet the Team (2)

Pippa

Pippa

Job Title: Nursery Manager

Since gaining my NNEB qualification in 1995 I began my career in Childcare, and have worked within Bright Horizons since 2003 where I have worked in various settings across the regions, starting as a Nursery Nurse and working up to my current role as Nursery Manager since 2013.

I enjoy all aspects of my role and work alongside my team to provide the children in our care with the best opportunities for learning and play.

... Read more
Paige

Paige

Job Title: Deputy Manager

Paige has been with Bright Horizons since 2016, during which she completed her Level 3 Diploma in Children’s Learning and Development. Starting as a nursery assistant, she steadily advanced to the position of Deputy Manager. Currently, Paige serves as the nursery’s SENCO (Special Needs Coordinator) and holds a Level 3 Award in Early Years SEN Coordination. At Dorking, the team collaborates to ensure all children under their care receive enriching learning opportunities conducive to their growth and development.

Paige is deeply committed to providing exceptional care and provision to the children, fostering a nurturing, safe, and joyful environment. Witnessing the children's learning, development, and progress within the nursery brings her immense joy and fulfilment.

... Read more

Frequently Asked Questions about Bright Horizons Dorking Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Dorking Day Nursery and Preschool accepts?

Bright Horizons Dorking Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Dorking Day Nursery and Preschool Open?

Bright Horizons Dorking Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Dorking Day Nursery and Preschool have capacity for?

Bright Horizons Dorking Day Nursery and Preschool has capacity for a total of 89 Children.

How far is Bright Horizons Dorking Day Nursery and Preschool to the centre of Dorking?

0.2 mile(s) as the crow flies, distance by road may be significantly further.